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Residence Inn by Marriott Indianapolis Keystone

3.0 star property

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Photo gallery for Residence Inn by Marriott Indianapolis Keystone

Exterior
Meeting facility
Reception
Property amenity
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪5 min drive‬
  • Dave & Buster's
    ‪7 min drive‬
  • Castleton Square
    ‪7 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Free toiletries, hair dryer, towels

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Free toiletries, hair dryer, towels

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Coffee/tea maker

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 64 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Indianapolis Keystone

Hotel with free breakfast, near Fashion Mall at Keystone
Along with an indoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and a free food/drink shopping service are on-site. Weekly housekeeping is available.
Residence Inn by Marriott Indianapolis Keystone offers 100 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include baths or showers and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Residence Inn by Marriott Indianapolis Keystone, you'll be within walking distance of Fashion Mall at Keystone. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • Just a 5-minute drive from Fashion Mall at Keystone and 14 minutes from Butler University
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Residence Inn by Marriott Indianapolis Keystone. Self parking is free.

This 3-star Indianapolis hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number Unknown

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RI Indianapolis Keystone
Residence Inn by Marriott Indianapolis Keystone Hotel
Residence Inn by Marriott Indianapolis Keystone Indianapolis

Residence Inn by Marriott Indianapolis Keystone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 142 reviews
Rating 8 - Good. 16 out of 142 reviews
Rating 6 - Okay. 9 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

2/10 Terrible

Vance, Cincinnati

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
We had terrible tenants above us - it seemed like a large family or group with many teenagers. The loudness, jumping, and slamming sounds went until 3am. We called a few times to the front desk and nothing happened, there was no follow up, etc. Our HVAC unit was inoperable upon arrival. They may have added batteries as the thing was obviously dead on arrival but kept wanting to come back to do more work. Seems like an obvious fix/catch before a room is “ready”. Staff felt like it was going through the motions on all accounts. One of our worst stays in a long time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seauna

Stayed 1 night in Oct 2024

10/10 Excellent

Mitchell, markesan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family, Business traveller
Clean nice and friendly staff quite
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel! Highly Recommend! Huge Suite!

One of the best hotels I have stayed in, ever. Very large suite with full kitchen, living room, swivel large screen for the living room and bedroom. Nice shower. Nice Olympic size pool, nice weigh room! Sits next to a large lake with walking trail and amenities. Excellent restaurant within 1 block.
Stayed 3 nights in Oct 2024

10/10 Excellent

OTTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were without power and needed a place. Glad we picked the right place.
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious
Stayed 1 night in Jul 2024

10/10 Excellent

Rotisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and I would highly recommend it. Love that the kitchen and living area is separate from the bedroom
Stayed 2 nights in Jul 2024

10/10 Excellent

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived the electricity was out. Staff apologized. They were unable to make keys at this time. Staff took us to our room and let us in to room. Electricity came on within the half an hour or less. Property new. Accommodations were nice. Staff very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

LORI, GRAND RAPIDS

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with Coopers Hawk basically in the parking lot. What’s not to like!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jolinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property Will most def be back
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Thomas, LaFontaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ruthann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was tremendous. If you are handicapped, the door widths are 36 inches with a dive into shower, shoer seat and ample turning room. For the price, i had a great suite with a refrigerator, stove, microwave, dishwasher including detergent, kuerig coffee maker, toaster. Plenty of seating with a pull out sofa bed. Door between the main bedroom and living area. Great size, very comfortabe. I will definistay again. Breakfast bar was excellent with a nice set-up.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, very clean
Stayed 1 night in Dec 2023