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Sheraton Indianapolis City Centre Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sheraton Indianapolis City Centre Hotel

Outdoor pool
Reception
Lobby
Room, 2 Double Beds (View) | View from room
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Monument Circle
    ‪2 min walk‬
  • Circle Center Mall
    ‪6 min walk‬
  • Indiana Convention Center
    ‪9 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (View)

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Indianapolis City Centre Hotel

Hotel with a 24-hour fitness centre, steps from Soldiers and Sailors Monument
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and a safe. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Soldiers and Sailors Monument and 6 minutes on foot from Circle Center Mall
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Indianapolis hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily.
Alexanders Bar and Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee – On-site coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily local cuisine breakfast available for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 25 per person
  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1001 reviews" "
Rating 8 - Good. 209 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beware of Valet Parking
Hotel is nice and convenient located. There are 2 restaurants. The Cafe offers a well stocked breakfast buffet with an omelette station. All the food was very good. I guess they are having their parking garage renovated so they only offer offsite valet parking. It took over 40 minutes to get our car and we got tired of waiting and walked to get the car. I would suggest parking at the public lot just around the corner until they get the garage complete.
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Took 54 minutes for valet to retrieve our (and dozens of other folks) vehicles. Missed lunch with friends waiting on valet to bring the car around. Getting it ourself wasn't an option. Not the end of the world. Hotel room and restaurant were above average. We could have certainly asked for valet earlier, but I've never been anywhere that was more than 20 mins. I would stay again, just know that valet could be an issue and order early. Hate to ask for the car too early and have it sitting in the way....
Stayed 1 night in Oct 2024

2/10 Terrible

Suzy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Elijah

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly check in desk staff
Stayed 1 night in Oct 2024

4/10 Poor

Shannon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was disappointed in the Sheraton this stay. We’ve stayed many times before and it used to be one of my favorite spots. However, there was no convenient parking and wasn’t aware of the discounted valet until we were already parked down the street. The door staff weren’t helpful in opening doors for guest with bags and suitcases. The hotel was noisy. Just a poor experience this time.
Stayed 1 night in Oct 2024

8/10 Good

Chayse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping
Stayed 1 night in Oct 2024

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, property conditions & facilities
excellent services i love it
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, but a few issues. Unable to valet due to them being backed up and no self-park, had to park a couple blocks away at the Hilton garage. Staff friendly. They really overcharge for everything, $50 deposit at check-in and another $50 deposit *if you want a microwave* . Having to swipe your room key in the elevator before you can push your floor button really sucks in packed elevators, reaching over people... and they're always packed. 2 towels,2 hand towels and no washcloths. The longest, lumpiest, flattest pillows, bring your own. Bed was grest though. Not a terrible stay, just a bunch of small things that added up.
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot and we got the 20th floor room overlooking the monument. it was tremendous !
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, no regular parking only valet.
Stayed 1 night in Oct 2024

10/10 Excellent

Karine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful for my check ins/out. Same for the valet. The hotel is well located just north of most restaurants, pubs/bars and shopping. It’s a walkable distance for everything, even the stadiums.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew Thomas

Business traveller
Loved the upgrade of the room as I was selected as a vip for the day
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They appear fraudulent by promising to return my deposit after 2days of checking out of the hotel. They are owing me $290.62 and yet to return it and they confirmed that there was no damages when I was leaving that early morning.
Stayed 4 nights in Sep 2024

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Abby

Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Kyja

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a used contact on the bathroom sink.
Stayed 1 night in Sep 2024

10/10 Excellent

Drexel

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Can’t recommend this one
The parking lot at the hotel is currently closed and they give you no other options besides $44/day valet. The valets were overwhelmed with cars stacked two deep and long waits for cars. The room itself wasn’t great — beds were not comfortable and the shower gel dispenser was empty. The refrigerator was not cold — had to throw out leftovers because they were not kept cold enough to be safe to eat. Would be dangerous if you needed to store medicine or baby milk in it. Overall the hotel is tired and the area around it is pretty empty and sad. There are better options in Indy for sure.
Stayed 2 nights in Sep 2024

10/10 Excellent

Franzetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere with great staff service.
Stayed 2 nights in Aug 2024