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TownePlace Suites Indianapolis Keystone

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites Indianapolis Keystone

Suite, 2 Bedrooms, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher
Premium bedding, pillow-top beds, in-room safe, desk
Reception
40-inch LCD TV with digital channels, TV, video game console
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
8468 Union Chapel Rd, Indianapolis, IN, 46240
  • Wine and Canvas
    3 min walk
  • Fashion Mall at Keystone
    9 min walk
  • Fastimes Indoor Karting
    4 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    33 min drive

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area | 40-inch LCD TV with digital channels, TV, video game console

Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

40-inch LCD TV with digital channels, TV, video game console

Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Drury Inn & Suites Indianapolis Northeast

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (1005)
The price is €137
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Drury Inn & Suites Indianapolis Northeast

About this property

TownePlace Suites Indianapolis Keystone

Hotel with free breakfast, steps from Wine and Canvas
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool and concierge services are on-site. Housekeeping is available on request.
TownePlace Suites Indianapolis Keystone offers 82 accommodations with video game consoles and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites Indianapolis Keystone. During your stay, you're just a quick walk from Fashion Mall at Keystone. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a gym
  • Steps from Wine and Canvas and 9 minutes on foot from Fashion Mall at Keystone
  • Cats and dogs welcome for a fee (restrictions apply)
TownePlace Suites Indianapolis Keystone offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. The business-friendly TownePlace Suites Indianapolis Keystone also features coffee/tea in common area, concierge services, and laundry facilities. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Indianapolis
TownePlace Suites Indianapolis Keystone
TownePlace Suites Keystone
TownePlace Suites Keystone Hotel
TownePlace Suites Keystone Hotel Indianapolis
TownePlace Suites Keystone Indianapolis
Towneplace Suites Indianapolis Keystone Hotel Indianapolis
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Indianapolis
TownePlace Suites Indianapolis Keystone Hotel Indianapolis

TownePlace Suites Indianapolis Keystone Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 234 out of 526 reviews" "
Rating 8 - Good. 167 out of 526 reviews" "
Rating 6 - Okay. 64 out of 526 reviews" "
Rating 4 - Poor. 26 out of 526 reviews" "
Rating 2 - Terrible. 35 out of 526 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Was in town for one night for a funeral, so we wanted something close to there and this hotel was only 10 minutes away. It was perfect for our needs and surprisingly quiet for being so close to a shopping center and major road. We were even able to find an excellent restaurant for dinner right across the street after a tough day.
Stayed 1 night in Sep 2024

8/10 Good

Travis

Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Great room. They gave us a two bedroom, which was a big help. Everything was clean. Would definitely stay again. We didn't utilize the pool or breakfast, so can't comment on that.
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, professional and extremely helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not pleased, not clean
The paint wasn't finished in the bathroom, it wasn't cleaned very well at all. The bed was uncomfortable. The blinds didn't even close all the way and being on the first floor is important.
Stayed 2 nights in Jul 2024

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean at all. There was food crumbs in the pull out bed, along with ripped couch cushions. The tub was gross, looked brown and dirty. There was hair on the shower walls. The towels had a musty smell to them. Every time I went to the lobby no one was down there to talk to the staff. We never received clean towels. The floor that I was staying on smelt like dog poop. It was an awful stay. I would not recommend this hotel. There are plenty of others around the area to choose from. I was only to stay there due to a stay and play for the weekend.
Stayed 3 nights in Jun 2024

10/10 Excellent

LaKeishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been nice
Stayed 6 nights in Jun 2024

2/10 Terrible

samantha

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
It was very very dirty, smelled very bad I had blood stains on my bath room wall and ceiling… dust hanging over the bed .. just very very dirty
Stayed 3 nights in Jun 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Staff is kind and courteous!
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Janis

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
Complimentary breakfast, kitchenette and cookies.
Stayed 7 nights in Apr 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location in Indianapolis. It’s adjacent to shopping and eating options and across the street from an upscale mall. You can easily access the city and its northern suburbs. I especially liked the kitchen area with a full sized refrigerator.
Stayed 6 nights in Apr 2024

8/10 Good

Don

Travelled with group
Liked: Staff & service, amenities
Our two bedroom suite worked well and the locatuon was convenient. Fortunately, we were in the building where the fire alarm was not going off.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Teia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Need to update rooms
The rooms are dated and for the area where the hotel is i was expecting more modernization. The price however was good and the staff at the front desk was amazing. THE YOUNG LADIES AT THE FRONT DESK HAVE EXCEPTIONAL CUSTOMER SERVICE SKILLS.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2024

8/10 Good

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ransonia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great respectful staff, excellent location if you’re looking to shop but not wanting to be in the actual traffic from the malls. Fair pricing just would need better remotes but other than that everything was great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was absolutely wonderful! The staff were all super friendly! We were greeted with a smile, a warm welcome and thoughtful gift bag! The free breakfast had so many options that were even allergen friendly! My husband can never eat at the "free breakfast" options dur to allergies but they had soy chocolate milk, gluten free bread at this hotel! The rooms were clean and so spacious! The full kitchen was even fully stocked with dishes to eat & cook!
Stayed 1 night in Nov 2023

4/10 Poor

Rita

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The location was great and the front desk clerk was very friendly. I liked the set up in the room with the kitchenette, but the room had a weird smell when we walked in. The bed sheets didn't fit the bed so they kept slipping of the corners. The house keeping staff knocked on the door at about 8:30 am even though check out wasn't until 12.
Stayed 1 night in Nov 2023