Tru By Hilton Indianapolis Lawrence, In

2.5 star property

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Photo gallery for Tru By Hilton Indianapolis Lawrence, In

Exterior
Reception
Room, 2 Queen Beds, Accessible, Bathtub | Desk, free WiFi, bed sheets
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
5660 Lawrence Village Parkway, Indianapolis, IN, 46216
  • Fort Harrison State Park
    ‪8 min walk‬
  • The Fort Golf Resort
    ‪11 min walk‬
  • Fort Benjamin Harrison Golf Course
    ‪4 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪36 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Indianapolis Lawrence, In

Hotel in Indianapolis with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free buffet breakfast and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Tru By Hilton Indianapolis Lawrence, In offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Indianapolis Lawrence, In, you're just a quick walk from Fort Harrison State Park. Features include free breakfast and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Fort Harrison State Park and The Fort Golf Resort
  • Pets welcome for a fee (restrictions apply)
You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru By Hilton Indianapolis Lawrence, In also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

This Indianapolis hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Indianapolis Lawrence, In Hotel
Tru By Hilton Indianapolis Lawrence, In Indianapolis
Tru By Hilton Indianapolis Lawrence, In Hotel Indianapolis

Tru By Hilton Indianapolis Lawrence, In Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 145 reviews
Rating 8 - Good. 29 out of 145 reviews
Rating 6 - Okay. 14 out of 145 reviews
Rating 4 - Poor. 7 out of 145 reviews
Rating 2 - Terrible. 9 out of 145 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel
Worst experience ever. Dirty, equipment broken (.i.e tv, fridge, desk missing leg with books propping up) no other room, maintenance, or manager available. No businesses including dining open after 9pm.
Stayed 1 night in Nov 2024

10/10 Excellent

Caisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Martha

Travelled with family
Liked: Property conditions & facilities
Zero stars. Horrendous.
I was unable to get any response from Hotels.com to help, despite multiple attempts. Only a chat box to help that was not responded to. I was told Tru Hilton front desk they would not help me because I used a third party, Hotels. Com. I ended up spending 5 hours trying to resolve this through Hiltin Honors that did actually respond. I wound up paying more for a complete other Hilton at midnight and zero refund or help from Tru Hilton. Tru overbooked two rooms I booked, paid, and had confirmation for, over a week before. Tru insisted I had only one room. I had my 15 year old son, and one player from his hockey team and my fiance and literally no room. The front desk was incredibly rude and on my third trip to the desk and three calls to Hiltom to resolve, after I was told there were no rooms, gave a room to a man in front of me. The attendant told him "its marked dirty, but Ill put you in it", AFTER she told me they were overbooked.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael Wyatt

Stayed 1 night in Nov 2024

8/10 Good

ELIZABETH

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area
Stayed 2 nights in Oct 2024

10/10 Excellent

Taneka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check kind staff nice breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Meredith

Travelled with partner
Liked: Cleanliness, staff & service
Clean, breakfast is always good at Tru and the staff is super helpful. There was minimal hot water in the shower and low water pressure.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was up-to-date and modern.
Stayed 2 nights in Sep 2024

4/10 Poor

Starla

Business traveller
Liked: Cleanliness, property conditions & facilities
When I came to my room, I noticed there was no TV remote. The front desk gave me one, and it didn’t work. At 12:40 AM there was someone knocking on doors, I called the front desk to ask if they could check on my floor. I called at least 5 times and there was no answer.
Stayed 1 night in Sep 2024

10/10 Excellent

DANIEL

Stayed 1 night in Sep 2024

4/10 Poor

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The key cards didn’t work. The water pressure ins the shower was abysmal and the water was lukewarm. Desk staff was absent from the desk more than once. The hotel was loud. Gym equipment was broken.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off in the middle of the night, everyone had to leave their room.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay!!! All the staff was so friendly and helpful. The facility was clean, just enough space ( I did miss not having a coffee maker in the room). We visited the surrounding Lawrence Arts community -a beautiful space 💜💜💜
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a concert at Ruoff. It was about a 20 minute drive back once we got out of the parking lot, and it wasn’t congested at all getting from the venue to the hotel. Staff were great, the entire hotel was spotless, and the area around the hotel was fantastic. We would absolutely come back here and recommend it to anyone heading to the area- it was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel stayed there many times
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Staff & service, amenities
The showers could have had a better cleaning but other than that, it was very welcoming and the experience was enjoyable.
Stayed 1 night in Aug 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff is friendly and breakfast was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Taysha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and close to a lovely park.
Stayed 2 nights in Aug 2024