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Altstadthotel Weisses Kreuz

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadthotel Weisses Kreuz

Studio Suite (Golden Roof) | Hypo-allergenic bedding, in-room safe, individually decorated
Bar (on property)
Interior detail
Double Room (Patio) | View from room
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    1 min walk
  • Innsbruck Old Town Christmas Market
    1 min walk
  • Golden Roof
    1 min walk
  • Innsbruck (INN-Kranebitten)
    19 min drive

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Classic Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof) | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite (Golden Roof)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Classic Double Room (Golden Roof View)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Altstadthotel Weisses Kreuz

Innsbruck hotel in Innsbruck City Centre with 24-hour front desk and bar/lounge
A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff and a living plant wall are on-site. Change of towels is available on request
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Altstadthotel Weisses Kreuz's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck City Tower. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and multilingual staff
  • On-site recreation includes bicycles to rent, mountain biking and hiking/biking trails
  • Guests have great things to say about the location and the helpful staff
  • Steps from Innsbruck City Tower and Maria Theresa Street
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Blaue Brigitte – On-site bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 200 out of 262 reviews" "
Rating 8 - Good. 46 out of 262 reviews" "
Rating 6 - Okay. 8 out of 262 reviews" "
Rating 4 - Poor. 6 out of 262 reviews" "
Rating 2 - Terrible. 2 out of 262 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Johannes, Hastings-on-Hudson

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Center of town, VERY convenient! However, configuration of hotel was odd: reception/ lobby on the 6th floor, narrow,”railroad” hallways with no daylight, narrow railroad rooms. Our room was not at all as advertised. While trying to appeal modern, it resulted in an atmosphere more akin to a cheap train station motel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pino MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with nice furnishings. Air conditioning did not function well. It was unseasonable warm and air conditioning in old building could not keep up. Breakfast offering and bar area were first rate. Nitpicky but for the price the towels were poor quality and not consistent with quality of rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery, Solvang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid property in Altstadt Innsbruck. Very comfortable room. Excellent breakfast. Perfect location for exploring the sites and feeling the vibes of Innsbruck. Highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

4/10 Poor

Larisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You feel claustrophobic, rooms are tiny. But the staff were wonderful, we had our room changed. No air conditioning, extremely hot even with the fan. Don’t book!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Caity

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario, Carmel

Travelled with family
Liked: Cleanliness, staff & service
The room was hotter than would be comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Iciar

Travelled with family
Liked: Cleanliness, staff & service
The hotel is situated in a very convenient and walkable area close to ski lifts.
Stayed 2 nights in Jul 2024

10/10 Excellent

saurabh

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The staff was very warm and courteous. The so called air conditioners (or blowers) are not good enough to cool the room enough during peak summers
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, terrific room design (new in 2021), super bar/lounge/breakfast on the top floor
Stayed 2 nights in Jul 2024

8/10 Good

Zeyad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a perfect location with easy access to many attractions within Innsbruck. As we visited in the summer, the air conditioning was not quite adequate to keep our room at a comfortable temperature. The staff were all wonderful and friendly and breakfast in the lobby was perfect for our kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wei-li

Stayed 1 night in Jul 2024

10/10 Excellent

Seiriol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, right in the heart of the old town, with one of the best breakfasts I've ever had. The room was a little small but comfortable, clean and well-appointed. The service was excellent throughout, with very helpful staff. The bar / breakfast area has beautiful views and is stylishly furnished. The breakfast itself was the highlight of this hotel - it was a feast of interesting and delicious dishes every day. It also represented excellent value for money - fill up on the breakfast! From 7pm, the cocktail bar on the top floor is an excellent place for a drink. The location is perfect for exploring the city centre and its attractions, with plenty of public transport links on the doorstep too. Parking was €20 a day at the Alstadtgarage, a less than 5 minute walk to the hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Denise

Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great except A/C
Everything and everyone was wonderful except the A/C is controlled and not sufficient for summer months.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the old town of Innsbruck. The reception and bar is on the top floor. The bar is lovely to go to in the evening. Gets quite busy. The room was quite small but very nice. Good location so easily walkable to the restaurants, shops, funicular etc.
Stayed 2 nights in Jun 2024

8/10 Good

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities
Very central in innsbruck Altstadt, excellent breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret, Austin

Stayed 2 nights in Jun 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a main walking street filled with restaurants, cafes and stores minutes away from the cathedral and other tourist sites. Staff was very friendly and the breakfast was great. Air conditioned was an issue as the room never cooled. When I mentioned to the manager the next morning, he asked me nicely, if I had opened the window. He had a point in that it was cooled outside that evening, but as I told him, we paid for a room with working AC.
Stayed 1 night in Jun 2024

10/10 Excellent

patrick

Stayed 2 nights in Jun 2024

6/10 Okay

alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to shops and dinner! Very friendly staff and even offered us a welcome drink after a long drive! Only issue was it was very hot and the AC did not get cold enough! They did however give us a fan which helped but it was very hot
Stayed 1 night in Jun 2024