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Hotel Bergjuwel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bergjuwel

Exterior
Exercise/lap pool
Family Apartment, 1 Bedroom, Balcony, Mountain View (Sonnenstein) | In-room safe, desk, soundproofing, free rollaway beds
Bicycling
Sauna, steam room, Turkish bath/hammam, body treatments

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Stubaitalstraße 50, Neustift Im Stubaital, Tirol, 6167
  • Elfer Gondola
    7 min walk
  • Ski Lift Neustift
    8 min walk
  • Elferbergbahn
    8 min walk
  • Innsbruck (INN-Kranebitten)
    33 min drive

Room options

View all photos for Family Apartment, 1 Bedroom, Balcony, Mountain View (Sonnenstein)

Family Apartment, 1 Bedroom, Balcony, Mountain View (Sonnenstein) | In-room safe, desk, soundproofing, free rollaway beds

Family Apartment, 1 Bedroom, Balcony, Mountain View (Sonnenstein)

  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstein)

Comfort Double Room, Balcony, Mountain View (Sonnenstein) | In-room safe, desk, soundproofing, free rollaway beds

Comfort Double Room, Balcony, Mountain View (Sonnenstein)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony, Mountain View (Sonnenstein)

Standard Double Room, Balcony, Mountain View (Sonnenstein) | Room amenity

Standard Double Room, Balcony, Mountain View (Sonnenstein)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Hotel Stubaierhof
Pool
Spa
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (51)
The price is €251
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Stubaierhof

About this property

Hotel Bergjuwel

Mountain ski retreat with dining and a full-service spa
After a day on the slopes, return to Hotel Bergjuwel to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Change of towels is available on request
Hotel Bergjuwel offers 23 accommodations with a safe and complimentary dressing gowns. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Hotel Bergjuwel, you're just a quick walk from Elfer Gondola. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with body treatments, massages or body scrubs at the spa
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Within a 10-minute walk of Elfer Gondola and Ski Lift Neustift
  • Pets welcome for a fee (restrictions apply)
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy mountain biking and rock climbing. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Hotel Bergjuwel helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This ski hotel also offers a sauna and ski passes. Self parking is free.

Smoking is allowed in designated areas at this 4-star Neustift Im Stubaital hotel.

On-site venue – This restaurant specialises in local cuisine.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 7 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 7 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Bergjuwel
Bergjuwel Hotel
Bergjuwel Neustift Im Stubaital
Hotel Bergjuwel
Hotel Bergjuwel Neustift Im Stubaital
Hotel Bergjuwel Hotel
Hotel Bergjuwel Neustift Im Stubaital
Hotel Bergjuwel Hotel Neustift Im Stubaital

Hotel Bergjuwel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for your wintersport activities
Nice location close to Innsbruck, access to Stubai Glacier in 15 minutes. The welcome was very warm, and the spa section a great addition after a day of skiing. 23 rooms in total means that you feel taken care of very quickly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Neustift
Very well equipped typically Austrian Hotel with a decent breakfast and very attentive staff. Pool is small but well maintained and Sauna is great. Location is excellent and plenty of free parking.
Stayed 5 nights in Feb 2020

8/10 Good

stephen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base, however close to a main road
Nice hotel, very friendly staff. Dinner is served at sister hotel and set menu was very good. My only negative about the hotel is the proximity to then main road which can be noisy.
Stayed 2 nights in Jul 2019

8/10 Good

Anna Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice but not value for Money
The room was very large and clean, however for the cost it was very outdated and tired. The breakfast was sweet and a lot of effort went into making the tables looks lovely, a great selection of breads, but very basic otherwise. The pool was a huge plus, as was the ski room for all our equipment, very well organised, but still over all I feel we paid 5 star prices for a 3 star hotel. There was also no dinner and we had to trek out after a hard day skiing to find dinner.

10/10 Excellent

André

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt (ohne Kinder) war rundherum gelungen. Sehr saubere Zimmer, tolle Lage für Unternehmungen sowie ein reichhaltiges Frühstücksbuffett. Nach einer anstrengenden Wanderung fühlten wir uns in dem Wellnessbereich sehr wohl und konnten entspannen. Der Service und das Personal waren vom Einchecken bis zur Abreise immer freundlich und hilfsbereit. Vielen Dank für einen gelungenen Aufenthalt.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles perfekt
Upgrade auf ein top Zimmer, super Frühstück wie auch das Abendessen. Sehr freundliches Personal. Bushaltestelle Rain gleich in der Nähe.
Stayed 3 nights in May 2024

10/10 Excellent

Milja

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr schön
Stayed 1 night in Aug 2021

10/10 Excellent

Anders

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergjuwelen Juvel
Fantastiskt familjärt och trevligt hotell. Trevliga rum. Bra frukost. Man fick fin info kring skidbussar. Lite synd att receptionen stängde så tidigt då man kanske ville hänga lite efter middagarna.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich. Das Frühstück war vielseitig, frisch und lecker. Es gab viele verschiedene Brote, Kuchen, Müesli, Fleisch, Käse, Lachs. Neben diversen Fruchtsäften, konnte man frische Gemüsesäfte mit einem Entsafter selber zubereiten. Sogar Champagner konnte man zum Frühstück trinken :)
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal. Super Ausstattung. Pool war etwas kühl. Frühstück super!
Stayed 1 night in Oct 2019

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med en fint indendørs poolområde.
Stayed 1 night in Jul 2019

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel with staff that did their best to secure we had a good stay in Stubaital..
Stayed 4 nights in Jul 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt mysigt hotell med idyllisk omgivning. Rekommenderas!
Stayed 1 night in Jul 2019

10/10 Excellent

Kristof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klasse
Ich wurde freundlich empfangen, der Aufenthalt wurde mit von den überaus freundlichen Personal sehr angenehm gemacht
Stayed 6 nights in Jul 2018

10/10 Excellent

bas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, heerlijk ontbijt
geen nadelen. ook de ligging iets buiten het centrum is geen probleem.
Stayed 3 nights in Mar 2018

10/10 Excellent

Bernt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Merja, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erittäin hyvä hotelli hiihtolomalle
Viikonlopun hiihtomatka. Erittäin hyvä palvelu, henkilökunta opasti ravintolaan, hiihtobussille, vuokraamoon jne.

6/10 Okay

Alessio, Prato

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Carino
Fine settimana all'insegna dei mercatini. Avevamo scelto un offerta su booking, ma alla fine arrivati all'hotel ci hanno dirottato in un altro lì vicino...la camera molto piccola ma confortevole...avevamo prenotato camera con balcone vista monte ma ci hanno dato una camera in mansarda con finestra sul tetto è molto più piccola. Nessuno sconto.

10/10 Excellent

Alexander, Kaarst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel - Klasse Hotel Team ! DANKE !
Wir haben das Hotel (weniger als 12 Stunden vor Reiseantritt) gebucht. Das Hotel lag zentral im Stubaital. Wir wurden sehr freundlich begrüßt und man hat uns auch sogar die Zimmer vor der geplanten Uhrzeit zur Verfügung gestellt. Die Zimmer waren riesig - eigentlich für 4 Personen , aber Expedia hat uns diese Zimmer auch als Alleinnutzung angeboten. Unsere beiden Zimmer hatten Balkone und man hatte einen herrlichen Blick. Täglich wurde das Zimmer sauber gemacht und obwohl es nicht nötig war - hat uns die Reinigungskraft jeden Tag neue Handtücher rausgelegt. Das Hallenbad , die Sauna sowie Freizeitartikel (Wanderstöcke usw.) oder das WLAN konnten wir kostenlos nutzen. Als Highlight hat man uns die Stubaital-Karte gegeben. Mit der konnte man sehr viele Freizeitaktivitäten bzw. Touristenaktraktionen kostenlos nutzen. Das Frühstücksbüffet war super - sehr freundliche Servicekräfte. Das Hotel ist im Familienbesitz, das konnte man durch die freundliche und herzliche Betreuung erkennen. Man war keine Zimmernummer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vero relax
A due passi dal centro,confortevole,accogliente,magnifici bagni in piscina coperta ma con vista sulle montagne,adatto per chi cerca tranquillità.Nei dintorni natura magnifica e possibilità di passeggiate,escursioni e attività sportive varie.