Innsbruck hotel in Innsbruck City Centre with sauna and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel Sailer offers 88 accommodations with a safe and a hairdryer. Satellite televisions are provided. This Innsbruck hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Sailer's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino Innsbruck. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Enjoy local and international cuisine while dining at Restaurant Sailer
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a sauna and bicycles to rent
Guests have great things to say about the helpful staff and the location
Steps from Casino Innsbruck and 3 minutes on foot from Maria Theresa Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A sauna, a vending machine, and multilingual staff are also featured at Hotel Sailer. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 4-star Innsbruck hotel is smoke free.
Restaurant Sailer – This restaurant specialises in local and international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Covered parking on site (EUR 15 per night)
Limited on-site parking
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Restaurant Sailer
Things to do
Bicycle rentals
Sauna
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
4 meeting rooms
Outdoors
Garden
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
50-inch TV with satellite channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Heating
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.60 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self-parking fee: EUR 15.00 per night
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Sailer
Hotel Sailer Innsbruck
Sailer Innsbruck
Sailer Hotel Innsbruck
Hotel Sailer Hotel
Hotel Sailer Innsbruck
Hotel Sailer Hotel Innsbruck
Hotel Sailer Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Hotel Sailer is a gem in the central district of Innsbruck. I'm glad we happened to find it. It's small and well-run. There are several great climbing shops within a short walk and dining opportunities are plentiful. Love the hotel, we'll stay there again!
Greg
Stayed 1 night in Sep 2024
4/10 Poor
Catherine
Travelled with group
17 Sept 2024
Disliked: Property conditions & facilities
Room was not at all as advertised. Awful carpet ( or wood as in photo). Shower leaked water everywhere. Front desk was informed and when e returned the lady told us that she ‘cleaned it up’ while we were out. It didn’t not solve the problem of water still leaking and making the whole floor unsafe. We didn’t have enough towels or pillows. It does not look at all as the Expedia photos and is not by any means a 4 star or luxury hotel. Maybe a weak 2.5.
Catherine
Stayed 2 nights in Sep 2024
8/10 Good
Sung
Travelled with group
16 Sept 2024
Liked: Cleanliness, staff & service
Convenient location.
Sung
Stayed 2 nights in Aug 2024
4/10 Poor
Rosaura E
Travelled with group
16 Sept 2024
Disliked: Cleanliness, staff & service
Nadie limpió nuestro cuarto cuando que estuvimos dos noches en el. Solo cuando reclamé en la recepción nos cambiaron, al menos las toallas. Literalmente las camas estaban deshechas y nadie pasó ni un trapo. Recepcionistas no amables.
What you see in the picture of the room does not correspond to what you get in the room I got, it is not possible to make coffee.
was recommended to paid parking when most days the hotel's parking was free
The hotel and the restaurant were both very good. The staff were all friendly and the room was clean and comfortable. The old town and the other places that we wanted to visit are all within the walking distance.
The breakfast is amazing.staff friendly & helpful. Free use of sauna was welcomed.
Only thing we were disappointed with were the pillows. They appeared to be small bed quilts rolled & turned/folded in on themselves to resemble some sort of very soft cushion. We asked for replacements which were promptly delivered. One other annoying thing is they only supply squeeze bottles of some sort of body wash in the shower & wash basin. To be fair this seems to be the go with many other hotels, and it wouldn'y prevent staying here again.
All in all a great place to stay
Verified traveller
Stayed 3 nights in Aug 2024
8/10 Good
HEATHER FRANCES
22 Aug 2024
Liked: Cleanliness, staff & service, amenities
Mainly a good stay at this property. The room was clean, quiet and comfortable, good breakfast, staff friendly, helpful and multilingual.
Two negative points; the room was supposed to be non-smoking but a definite smell of cigarette smoke most of the time. Also I had to be very careful not to slip over in the shower; no mat provided and no grip whatsoever on the floor.
Excellent choice for a single or couple travelers. Within walking distance to train station and old town. There are grocery stores and eateries nearby. Would stay again.
Beautiful room. Very clean and comfortable. Service is great. They have nice breakfast variety and the location is great. Walking distance from all attractions. Definitely recommend
Hotel was within minutes of the main rail station as well as Old Town, shopping and restaurants.
The front reception staff was very, very helpful and extremely pleasant and professional.
We ate a dinner in the well-appointed, on site restaurant; the food was good as was the service.
One negative aspect was that the housekeeping service did not clean our room one day in spite of the proper sign left on the door. This was a disappointment for an otherwise lovely hotel.
I would recommend this hotel and would stay there again.
Very nice, updated accommodations. Beautiful property. A/C worked great for the weary traveler. Bedding was nice and comfortable. Spacious rooms for European standards!
Loved the location which was walkable between the train stop and the old city. The room was quite nice..I actually liked the glass bathroom. It was unique and made the room more spacious .. but also hard to find in the middle of night in dark!
Staff was very attentive. My electronic door lock broke and they quickly fixed it. Loved the fact they gave me a transportation pass and also sold tickets to sites at a discount. Only down side was the construction going on across the street. But I would def. Stay here again
The location of this hotel is excellent, they have upgraded their rooms and they are very clean. Front desk staff was pleasant and professional. Enjoyed a delicious dinner in the dining room the first evening. Breakfast was a good selection, servers were friendly and kept buffet well stocked while also clearing tables. As a solo traveler I recommend this hotel and would stay there again.