Central hotel connected to a shopping centre in Innsbruck City Centre with a rooftop terrace
A bar/lounge, a rooftop terrace and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and dry cleaning are on-site.
The Penz Hotel offers 92 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Penz Hotel's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Rathaus Galerien Shopping Centre. Features include free WiFi in public areas, plus a bar and a business centre.
Free WiFi
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Guests have great things to say about the helpful staff and the location
Steps from Rathaus Galerien Shopping Centre and Anna's Column
Airport shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and ski storage are also featured at the business-friendly The Penz Hotel. For a fee, parking is available.
This 3.5-star Innsbruck hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
24-hour return airport shuttle on request for a surcharge
Covered parking on site (EUR 16 per day; includes in/out privileges)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 25 per person
A bar/lounge
Things to do
Ski storage
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Computer station
Meeting room
Outdoors
Rooftop terrace
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Hair dryer
Towels provided
Entertainment
TV
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 60.0 per night.
Cots (infant beds) are available for EUR 30.0 per day.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.60 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 25 per person
Airport shuttle fee: EUR 20 per vehicle (one-way)
Covered self-parking fee: EUR 16 per day (in/out privileges)
Crib (infant bed) fee: EUR 30.0 per day
Rollaway bed fee: EUR 60.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Penz Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property is also known as
Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck
The Penz Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice- I highly recommend especially for a quick stay, as it is clean, comfortable and convenient. The staff were wonderful! So helpful and efficient. Innsbruck is spectacular - the Penz is great!
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!
I traveled with my partner and stayed one night at The Penz Hotel.
Liked: Beautiful, elegant and very well designed property. Spacious and comfortable rooms with amazing views to Nordkette mountains. Kind and friendly staff, a special recognition to front desk staff. Excellent breakfast, many options, and exquisite food.
Didn’t like: As an Expedia Gold Member didn’t get any extra perks.
Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !?
Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
Absolutely loved our stay at The Penz. The staff were incredibly friendly and efficient, the hotel is modern and in great condition, and the location couldn’t be better being just a short walk from the Old Town. The rooftop bar is fantastic, with a quality selection of drinks and a great ambience.
Some very minor criticism;
- despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor.
- the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night!
- the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off
I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design.
Otherwise a brilliant stay!!!
An absolutely fantastic accommodation option in the heart of Innsbruck. The old town and town square are less than one block away, yet the rooms are super quiet.
Very clean, friendly staff, great rooms.
Amazing breakfast on site.
Absolutely perfect. Would recommend to anyone going to Innsbruck!