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 Interlaken •1 Room
 Interlaken • 1 Room
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Crystal Interlaken

0-star property
Rugenpark Street, 13, Interlaken, Canton of Bern 09 725 22 184
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4.2 out of 5
Very good!
See all 12 ebookers Reviews

Points Of Interest

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room (max 2 guests)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room (max 2 guests)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Crystal Interlaken, you're just a quick walk from Mystery Rooms. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.

  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes downhill skiing
  • Just a 3-minute walk from Mystery Rooms and 6 minutes by car from Lake Thun

Crystal Interlaken ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crystal Interlaken

Everyone (7) Couples (3)
4 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Hotel Crystal

Dear Guest Thank you very much for taking the time to let us your review. We hope you had a great stay in our Hotel and wishing hosting you again in the beautiful Interlaken. Kind regards

4 out of 5
Personal, Platz und Sauberkeit. Wurden sehr freundlich empfangen. Die Zimmer sind gross und geräumig.

Posted by on 20 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Samra Fischer

Werter Gast Herzlichen Dank, dass Sie sich die Zeit genommen haben um unser Hotel zu bewerten. Es freut und zu hören, dass Sie zufrieden waren mit der Sauberkeit und Grösse des Zimmers. Es freut uns auch zu hören, dass Ihnen unser Personal gefallen hat und Sie sich willkommen gefühlt haben. Wir werden Ihr Feedback an unser Team weiterleiten. Wir hoffen Sie hatten einen tollen Aufenthalt und würden uns freuen Sie nochmals in unsrem Hotel begrüssen zu dürfen. Herzliche Grüsse, Das Hotel Crystal Team

5 out of 5
Grosses, sauberes Zimmer. Die Steckdose beim Nachttisch war nicht im besten Zustand. Ein Schuhlöffel wäre noch ein nice to have.

Posted by on 18 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Hotel crystal

Werter Gast Herzlichen Dank für Ihre Bewertung und ihre Anmerkung betreffend dem Schuhlöffel und Steckdose. Wir würden uns sehr freuen Sie schon bald wieder bei uns begrüssen zu dürfen. Freundliche Grüsse, Ihr Team aus dem Hotel crystal.

4 out of 5

Posted by on 30 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by Samra Fischer

Dear Guest Thank you very much for taking the time to review our hotel. We are very pleased to see by your review that you have enjoyed your stay in our hotel. We hope to welcome you again on a future visit. Warm Regards, The Hotel crystal Team

3 out of 5
Das Hotel ist etwas in die Jahre gekommen, jedoch sehr sauber und die Einrichtung eigentlich schön, beim Frühstück gebe es einiges zu verbessern, die Zutaten wie Nuttella, Konfi... kamen nicht aus dem Pumpenspender, die Auswahl an Brot war nicht riesig etc. geschmeckt hat es trotzdem eben die Auswahl könnte grösser sein, das Personal war sehr nett.

Posted by on 3 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Samra Fsicher

Werter Gast Herzlichen Dank, dass Sie sich die Zeit genommen haben um unser Hotel zu bewerten. Es freut zu hören, dass unser Personal Ihnen gefallen hat. Wir werden Ihr Feedback an das Personal weitergeben. Da unser Frühstück aus verschiedenen Brotsorten, Konfitüre, Nutella, verschiedenem Fleisch, Müsli, Früchten, hartgekochten Eiern, Rührei, verschiedenem Gemüse, Corn Flakes, verschiedenen Säften, Milch besteht und wir recht gute Bewertungen erhalten, würden wir uns freuen wenn Sie uns wissen lassen könnten was Ihrer Meinung noch fehlt. Wir freuen uns auf ihr Feedback. Wir hoffen Sie hatten einen guten Aufenthalt in unserem Hotel und würden uns freuen Sie nochmals begrüssen zu dürfen. Herzliche Grüsse, Das Hotel Crystal Team

4 out of 5
Das Warmwasser in der Dusche/Badewanne hatte nur einen schwachen Druck in der Leitung. Wollte man Duschen, sprang der Knopf für die Umschaltung auf der Dusche immer wieder raus, wenn man den Mischer auf wärmer stellen wollte. Ansonsten war alles Tip Top.

Posted by on 1 Jun 2019

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5 out of 5

Posted by on 21 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Conny

Dear Guest Thank you very much for your positiv feedback and for awarding us top marks! We're so happy you enjoyed your stay and have a nice holidays in Interlaken. Hoping you hosting again, Warm regards,

5 out of 5

Posted by on 21 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Conny

Dear Guest Thank you very much for your positiv feedback and for awarding us top marks! We're so happy you enjoyed your stay and have a nice holidays in Interlaken. Hoping you hosting again, Warm regards,

5 out of 5
Super Lage, freundliches Personal und grosse und saubere Zimmer

Posted by on 18 Feb 2019

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Comment from Hotel Management

21 Feb 2019 by Conny

Werter Gast Besten Dank für Ihre Bewertung. Wir freuen uns, haben Sie uns mit Bestnoten bewertet und hoffen Sie bald wieder zu unseren Gästen zählen zu dürfen. Beste Grüsse vom Crystal Team

5 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Conny

Dear Guest Thank you very much for your positiv feedback and for awarding us top marks! We're so happy you enjoyed your stay and have a nice holidays in Interlaken. Hoping you hosting again, Warm regards,

About the Crystal Interlaken

Location Rugenpark Street, 13, Interlaken, Canton of Bern 3800

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A terrace, ski storage, and dry cleaning/laundry services are also featured at Crystal Interlaken. Smoking is allowed in designated areas at this 3-star Interlaken hotel.

  • 56 guestrooms or units
  • Continental breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Interlaken West Station (0.6 km / 0.3 mi)

Room Amenities

Crystal Interlaken offers 56 accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Fridge (full size)
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Downhill skiing on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:30 AM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 15.00 per night.

Pet Policy

  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:30 AM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 200
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Interlaken
  • Hotel Crystal Interlaken
  • Hotel Crystal
  • Crystal Interlaken Hotel
  • Crystal Interlaken Interlaken
  • Crystal Interlaken Hotel Interlaken

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.