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Hotel Toscana

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Toscana

Front of property
Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace
Reception
View from property
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
Jungfraustrasse 19, Interlaken, 3800
  • Kletterhalle Interlaken
    1 min walk
  • Hoeheweg
    1 min walk
  • Kunsthaus Interlaken
    1 min walk
  • Bern (BRN-Belp)
    40 min drive

Room options

View all photos for Double Room (attic)

Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace

Double Room (attic)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Bedroom

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Double Room, 2 Single Beds

Hair dryer, towels

Basic Double Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Living room | Flat-screen TV

Double Room, Balcony

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Triple Room

Basic Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, desk, laptop workspace

Double Room Single Use

  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room (Air conditioning)

Double Room (Air conditioning) | 1 bedroom, in-room safe, desk, laptop workspace

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hotel Harder Minerva

Pet-friendly
Free WiFi
Air conditioning
Business services
2.9 out of 5, (73)
The price is €136
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel Harder Minerva

About this property

Hotel Toscana

Boardwalk/promenade Interlaken hotel in Central Interlaken with 2 restaurants
2 restaurants, a microwave in a common area and a fridge in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, laundry facilities and express check-in.
Hotel Toscana offers 24 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Toscana. During your stay, you're just a quick walk from Mystery Rooms. Features include free WiFi in public areas, plus 2 restaurants and meeting rooms.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Mystery Rooms and 7 minutes from Lake Brienz
There are 2 restaurants on site. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Toscana. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Interlaken hotel is smoke free.

Village – This restaurant serves lunch and dinner.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CHF 15 per night)
  • Limited on-site parking

Food and drink

  • 2 restaurants

Restaurants on site

  • village

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cots (infant beds) are available for CHF 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.8
Rating 10 - Excellent. 96 out of 506 reviews" "
Rating 8 - Good. 173 out of 506 reviews" "
Rating 6 - Okay. 110 out of 506 reviews" "
Rating 4 - Poor. 58 out of 506 reviews" "
Rating 2 - Terrible. 69 out of 506 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

chidambaram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights. Upon entering, the room/beds seemed fine, however when we entered the bathroom, it appeared to be in very poor condition, the blow dryer didnt work, and overall just unclean. The weather was also quite hot, and there was just one small handheld fan, which did not suffice for our whole family throughout the room. The bedsheets also had stains, and the room was not cleaned daily. It took two request and two day to have the room cleaned. I wouldn't recommended this hotel.
Stayed 4 nights in Aug 2024

6/10 Okay

david

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Adequate
Functional room, cramped but did the job Somewhat dated, but staff very helpful and friendly
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a non smoking room with balcony, previous client smoked in room, there was smoke smell, in room, food smell in hallways. Hot, no AC, 1 floor fan and 1 table fan. Room was spacious but bathroom pretty small. Staff helpful with most things when asked. Noisy at night since there are restaurants on the street level. Location convenient for public transit.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Seung, CYPRESS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Toscana is a hotel to stay away!!!! They are heniously terrible!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

TARO

Stayed 2 nights in Jul 2024

6/10 Okay

Amer

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It was overall average
Stayed 4 nights in Jul 2024

8/10 Good

Gidion

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is outdated but functional. Centrally located to train and bus stations. Would go back and use this hotel again in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manzurul

Stayed 2 nights in Jul 2024

4/10 Poor

karin

Disliked: Cleanliness, property conditions & facilities
Room and bathroom was outdated and not very clean. Bathroom still had dirty glasses and used towels from a previous guest. Bed linens were rather worn --- one bottom sheet had holes in it. No daily service making the beds. Would not stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Kumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely over priced. No air conditioning. Very very hot. Small room. Inadequate lighting. Inconvenient plug locations. One looks like 50 watt bulb in a very small bathroom. Safe did not work. Did not clean the rooms as promised. Bugs. Never again …. It is not the star rating it portrayed… i would give it a 2 Star AT BEST and i am being liberal .
Stayed 3 nights in Jul 2024

6/10 Okay

Wida

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Breakfast is the main issue here. People leave to tourist places early morning and there isn’t any restaurant open around so the best option is that hotel should provide breakfast.
Stayed 2 nights in Jul 2024

4/10 Poor

Lindsey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine choice if you’re desperate
It’s a step up from a hostel. Felt like we were back in dorms. Shower curtain had mold growing on it. Staff was rude - we asked for late checkout and was told yes and then was texted, emailed, and yelled at by a housekeeper for having our bags in the room at 11:30a although a different staff member approved a 12p checkout. When I told the front desk we had late checkout they said “well no one told me.” Also, everything smells like takeout food from the Asian restaurant below. Location was amazing which is the only reason for the star I gave.
Stayed 2 nights in Jul 2024

2/10 Terrible

Muhammad Moiz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property is its proximity from the main shopping and sight seeing areas. The hotel staff is extremely careless and the rooms are dirty and not well kept. We found hair and dust all over the room during our visit and will not be returning. They also have an odd system for keys in which you have to return your room key and grab the key for the outside door when you go out at night and you can get your room key back once you return the outside key.
Stayed 1 night in Jul 2024

4/10 Poor

Ramana Nath, brampton

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff were responsive attentive to our needs..they store the luggage for you.. most places in Interlaken does not do. however basic room..bathroom is clean but old and moldy. Beds are not comfortable. Location is convenient.. close to restaurants, Grocery and shopping cannot expect more in Interlaken. For the price bathrooms need to be renovated and better beds to be provided.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Place
There is nothing italian about the place and the pictures lie. There is an Indian and Chinese restaurant next to the entrance. The place is full of Chinese and Indian tourists, and caters primarily to them and their groups. Seems to be a place for tour operators to park people. The bathrooms are small and weird. The room keeping is done by a Chinese lady and a sketchy guy who is very unfirendly. Is a 2 star hotel, masquerading as a 3 star. Do not stay here if the cost is more than 200$ a night otherwise you will regret it. The city of Interlaken should be avoided by itself. Do yourself a favor and stay in the Mountains for the same price.
Stayed 3 nights in Jul 2024

4/10 Poor

MANNHU, north hills

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is well situated in Interlaken and easy to get around town. This hotel is one step up from a hostel. The room was smelly and the bathroom had molds!!! Wished we stayed at n a different hotel. Would not recommend this place to our friends or family.
Stayed 3 nights in Jun 2024

6/10 Okay

Vanessa

Stayed 2 nights in Jun 2024

8/10 Good

Shane

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Spacious rooms. Convenient location.
Stayed 2 nights in Jun 2024

6/10 Okay

Deepesh Kumar

Disliked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Fnu

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

4/10 Poor

Julie

Stayed 1 night in Jun 2024

2/10 Terrible

Limor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience you will ever have, stay away
The worst experience you will ever have, stay away from this hotel. .The attitude is shocking, there is construction in the building in front of the rooms that wakes you up at seven in the morning, the shower is disgusting with mold and not clean, the service is Horrible, they ignore you and are not willing to talk to you,for help. The most appalling attitude. My advice is to stay away from there
Stayed 2 nights in Jun 2024

2/10 Terrible

UDAY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024