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"My girlfriend and I only stayed one night and it was very pleasant. The staff was also nice and helpful. Our room was big and clean. Our bed was also ... " More

By a verified traveller on Mon 25 Feb 2019

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Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Hey Hotel, you're just a quick walk from Mystery Rooms. Enjoy features like 2 restaurants, 2 bars and a coffee shop/cafe.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Services include tour or ticket assistance, a porter and luggage storage
  • 9 minutes by foot from Mystery Rooms and a 5-minute drive from Lake Thun

The Hey Hotel ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Hey Hotel

Everyone (7) Couples (1) Business (2)
4 out of 5
My girlfriend and I only stayed one night and it was very pleasant. The staff was also nice and helpful. Our room was big and clean. Our bed was also quite comfortable. Although we had a balcony, we would have loved to have a small fridge in our room. Apart from that we recommend City Oberland Swiss Quality Hotel.

Posted by on 25 Feb 2019

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3 out of 5

Posted by on 30 Jan 2020

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2 out of 5

Posted by on 13 Dec 2019

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4 out of 5
Da aufgrund Umbaus des Hotels eine Baustelle, sehr schlecht beschriftet! zB den Saal für das Frühstück zu finden ist sehr schwierig. Weiters sind die Preise für die mit der Baustelle in zusammenhang stehende Sauberkeit und Ordnung eher überhöht.

Posted by on 28 Oct 2019

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5 out of 5

Posted by on 13 Sep 2019

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5 out of 5
Keine Ergänzungen, alles top. Frühstückbuffet hätte etwas üppiger sein dürfen.

Posted by on 8 Sep 2019

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3 out of 5

Posted by on 22 Jun 2019

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4 out of 5
Sehr freundliches und zuvorkommendes Personal. Der Service war sehr gut.

Posted by on 5 Jul 2017

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4 out of 5

Gutes Hotel im Zentrum von Interlaken

Parkplatzreservierung hat leider nicht geklappt. Schade.

Posted by on 25 Sep 2016

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3 out of 5

Einfaches, zentral gelegenes Hotel

Für einen Kongressaufenthalt und eine Nacht ist es o.k. Die angepriesenen Gratisparkplätze waren zu meiner Überraschung voll und man hat mich auf öffentliche Parkplätze verwiesen.

Posted by on 14 Sep 2016

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 3 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Hey Hotel. This 4-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1978
  • Ski equipment storage
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Internet access - wireless

Transport

  • Train station: Interlaken West Station (0.4 km / 0.2 mi)

Room Amenities

The Hey Hotel offers 192 accommodations with minibars and a safe. Each accommodation is individually decorated. Satellite televisions are provided. Bathrooms include baths or showers and hairdryers. This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

The Hey Hotel has 2 restaurants serving lunch and dinner.

Ristorante Mercato – On-site restaurant.

Spice India – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Downhill skiing nearby
  • Snowboarding nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hotel Oberland
  • City Oberland
  • City Oberland Hotel
  • City Oberland Swiss Quality
  • City Oberland Swiss Quality Hotel
  • City Oberland Swiss Quality Hotel Interlaken
  • City Oberland Swiss Quality Interlaken
  • Hotel City Oberland
  • Hotel Swiss Quality
  • Swiss Quality Hotel
  • The Hey Hotel Hotel
  • Hotel City Oberland
  • The Hey Hotel Interlaken
  • The Hey Hotel Hotel Interlaken
  • City Oberland Swiss Quality Hotel

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.