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The Cluanie Inn

3.0 star property

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Photo gallery for The Cluanie Inn

Exterior
Exterior
Bar (on property)
Glen Double | Premium bedding, in-room safe, individually decorated
Quad Room | Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Skye & Lochalsh, Inverness, Scotland, IV63 7YW
  • Glen Shiel
    ‪17 min walk‬
  • Five Sisters of Kintail
    ‪18 min drive‬
  • Glen Affric
    ‪71 min drive‬

Room options

View all photos for Glen single

Premium bedding, in-room safe, individually decorated

Glen single

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Glen Suite

Glen Suite | Premium bedding, in-room safe, individually decorated

Glen Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Glen Twin

Premium bedding, in-room safe, individually decorated

Glen Twin

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Highland Suite

Highland Suite | Premium bedding, in-room safe, individually decorated

Highland Suite

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Highland Family Room Pet Friendly

Highland Family Room Pet Friendly | Premium bedding, in-room safe, individually decorated

Highland Family Room Pet Friendly

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Quad Room

Quad Room | Premium bedding, in-room safe, individually decorated

Quad Room

  • 29 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Glen Double

Premium bedding, in-room safe, individually decorated

Glen Double

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Highland Single Pet Friendly

Highland Single Pet Friendly | Premium bedding, in-room safe, individually decorated

Highland Single Pet Friendly

  • Sleeps 1
  • 1 Single Bed

View all photos for Highland Double Pet Friendly

Premium bedding, in-room safe, individually decorated

Highland Double Pet Friendly

  • 16 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Jr. Highland Suite Pet Friendly

Jr. Highland Suite Pet Friendly | Premium bedding, in-room safe, individually decorated

Jr. Highland Suite Pet Friendly

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Highland Twin Pet Friendly

Premium bedding, in-room safe, individually decorated

Highland Twin Pet Friendly

  • Sleeps 2
  • 2 Single Beds

Similar properties

2 bedrooms, WiFi

The wooden floors, vintage furniture, and tartan accents create a comfy room

    The price is €357
    for 1 room
    includes taxes & fees
    31 Mar - 1 Apr
    The wooden floors, vintage furniture, and tartan accents create a comfy room

    About this property

    The Cluanie Inn

    Hotel in Inverness with restaurant and bar/lounge
    Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and a garden.
    The Cluanie Inn offers 15 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

    This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

    The recreational activities listed below are available either on-site or nearby; fees may apply.
    Our customers tell us that they can't get enough of the helpful staff at The Cluanie Inn. During your stay, you'll be within walking distance of Glen Shiel. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
    • Free WiFi
    • Free self-parking
    • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
    • Amenities include a front desk safe, laundry facilities and a terrace
    • 0.7 miles (1.2 km) from Glen Shiel and 9.5 miles (15.3 km) from Five Sisters of Kintail
    • Dogs welcome for a fee (restrictions apply)
    • Pet-friendly amenities are available, including food and water bowls
    There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Cluanie Inn also features a terrace, a garden, and a picnic area. Self parking is free.

    This 3-star Inverness hotel is smoke free.

    The Cluanie Inn has a restaurant on site.
    Room service (during limited hours) is available.

    Languages

    English

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • Free uncovered self parking on site
    • Wheelchair-accessible parking available

    Food and drink

    • A bar/lounge
    • A restaurant
    • Snack bar/deli

    Family friendly

    • Laundry facilities
    • Snack bar/deli

    Conveniences

    • Guidebooks
    • Laundry facilities
    • Limited-hour front desk
    • Luggage storage
    • Safe at front desk

    Guest services

    • Housekeeping (daily)

    Outdoors

    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Bathroom emergency pull cord
    • Grab bar near toilet
    • No lift
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible lounge
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant

    Room amenities

    Bedroom

    • Premium bedding

    Bathroom

    • Dressing gowns
    • Free toiletries
    • Hair dryer
    • Shower/bathtub combination
    • Slippers
    • Towels provided

    Entertainment

    • Flat-screen TV with digital channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Limited room service
    • Restaurant dining guides

    More

    • Desk
    • Heating
    • Individual decor
    • Individual furnishings
    • Iron/ironing board on request
    • Phone
    • Safe

    Policies

    Check-in

    Check-in start time: 3 PM; check-in end time: 10 PM
    Early check-in subject to availability
    Early check-in is available for a fee
    Contactless check-in and check-out are available
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Contactless check-out
    Late check-out subject to availability
    Express check-out available

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 10:00 PM
    Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    For any questions, please contact the property using the information on the booking confirmation

    Access methods

    Front desk (limited hours)

    Pets

    • Pets: GBP 25 per pet, per stay
    • Only dogs are allowed
    • Maximum 1 pets
    • Food and water bowls are available
    • Certain rooms only, restrictions apply
    • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
      • Service animals are exempt from fees.

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for GBP 75.0 per night.
    • Cots (infant beds) are available for GBP 75.0 per night.

    Payment types at the property

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Pet fee: GBP 25 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Crib (infant bed) fee: GBP 75.0 per night
    • Rollaway bed fee: GBP 75.0 per night

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Minimum Spring Break check-in age is 18 years old.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
    Tax ID - 66448 13019 A
    This property accepts credit cards and debit cards; cash is not accepted
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    The front desk at this property is open daily from 8:00 AM - 10:00 PM.
    To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

    We should mention

    • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

    National rating

    This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

    Property is also known as

    Cluanie Inn Inverness
    Cluanie Inverness
    Cluanie Inn
    The Cluanie Inn Hotel
    The Cluanie Inn Inverness
    The Cluanie Inn Hotel Inverness

    The Cluanie Inn Reviews

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 62 out of 119 reviews
    Rating 8 - Good. 38 out of 119 reviews
    Rating 6 - Okay. 12 out of 119 reviews
    Rating 4 - Poor. 3 out of 119 reviews
    Rating 2 - Terrible. 4 out of 119 reviews

    9.0/10

    Cleanliness

    9.0/10

    Staff & service

    9.2/10

    Amenities

    8.8/10

    Property conditions & facilities

    9.0/10

    Eco-friendliness

    Reviews

    8/10 Good

    Chans

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very nice. Clean. On the expensive side but no options near by. Lots of amenities "included". WiFi blocked so you have restrictions. Television programs Middle East based. Breakfast was a buffet but pretty good.
    Stayed 1 night in Oct 2024

    10/10 Excellent

    Leslie

    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The hospitality was excellent and the effort to retain the heritage of the inn was fantastic.
    Stayed 2 nights in Oct 2024

    10/10 Excellent

    Shane

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This was one of my all time favorite locations for a hotel in Scotland - out in the remote highlands, misty mountains and lush green valleys with rivers running through. The bedrooms were decorated perfectly to fit the vibe and were cozy, although a little small. It was quiet, even leaving the windows open to let the fresh air in (as long as you were on the side of the hotel facing out to the mountains). The part that really hit home was the breakfast in the morning which was in the most epic part of the restaurant privately reserved for guests with a delicious breakfast buffet. It looked more like a Switzerland lodge. The staff were excellent the whole time. The only issue we had was a later checkin (9:30 pm) where the phone number on the door was unreachable that left us in a bit of a panic to not get in for about 20 minutes but we were able to go next door to the staff accommodations and get someone to let us in. Across from the hotel is their cafe and this was a staple spot to get caught up on laptop work during our trip, with excellent wifi speeds and good coffee. We loved it and would make this a for sure stop on the way to the Isle of Skye.
    Stayed 1 night in Sep 2024

    8/10 Good

    Neil

    Travelled with partner
    Excellent location for viewing some of the Scottish highlands
    Stayed 3 nights in Oct 2024

    4/10 Poor

    Sabrine

    Travelled with partner
    Liked: Staff & service
    Disliked: Amenities, property conditions & facilities
    The staff is really nice but there are much better inns in a 30 min radius for cheaper price and much better service and stay. I would not stay there again
    Stayed 1 night in Oct 2024

    10/10 Excellent

    Jack

    Travelled with pets, Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Beautiful location, staff were very friendly, and the room was great! Cannot fault this place, and will be back again
    Stayed 1 night in Oct 2024

    8/10 Good

    Nancy

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Beautiful location, quaint
    Stayed 2 nights in Sep 2024

    10/10 Excellent

    Keith

    Stayed 1 night in Sep 2024

    4/10 Poor

    Jason

    Travelled with partner
    Liked: Staff & service
    First off, if you plan to stay here, plan to drive a half hour away minimum to get food from a restaurant. The food in their restaurant is quite literally frozen reheated food, and it cost ~$100 USD per meal for two people. The hotel itself is surrounded by beautiful mountains and the staff are very friendly. That being said, there was nothing special about this hotel at all, and with a ~$400/night price tag, I was thoroughly disappointed. I would not stay here again.
    Stayed 2 nights in Aug 2024

    10/10 Excellent

    William

    Travelled with pets, Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very professionally operated Inn set in a beautiful open Scottish Valley. The staff was welcoming and made themselves available when questions arose. Clean, comfortable rooms with access to warm amd welcoming bar and dining facilities
    Stayed 1 night in Aug 2024

    10/10 Excellent

    Gidget

    Liked: Cleanliness, staff & service, property conditions & facilities
    The nature and quietness of the property and surrounding area was calming and relaxing.
    Stayed 1 night in Aug 2024

    10/10 Excellent

    Mary

    Liked: Cleanliness, staff & service, property conditions & facilities
    Lovely place. Extremely clean. Good food. Great staff.
    Stayed 2 nights in Jul 2024

    10/10 Excellent

    Niamh

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Wonderful surprise.
    Really great stay in room 1. Price not overly suitable for a business trip however I would definitely be happy to stay here for leisure. Comfortable and very welcoming staff who were constantly there to help with any requests. Great facilities, evening meal was lovely, breakfast wasn’t tasting very fresh which was surprising.
    Stayed 1 night in Jul 2024

    10/10 Excellent

    Bhavesh

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    Excellent location with nature, staff, and breakfast
    Stayed 2 nights in Jun 2024

    6/10 Okay

    Iain

    Travelled with partner
    Liked: Cleanliness
    When we arrived at the hotel no one was at reception, we had to find a member of staff in the restaurant. The room was fine, nothing exceptional, and the window did not shut properly (a theme round the hotel). There was a bath in the bathroom, but this could only be filled from the shower as there were no taps! There is no where else around to eat (which we guessed when we booked, so not a fault of the hotel), so eating in the hotel is the only option. The menu had various different options from pizza to Indian meals and traditional English meals. I ordered the fish and chips to be told ‘there was a problem with the fryer’ so this was not available. We were sat by a window which had a draft blowing through it. My wife asked a member of staff to close the window, he said he didn’t know how to so would get someone else to do so, no one came to look at the window. The food was OK, nothing amazing. Again breakfast was OK but nothing special. We were asked to book a time when we arrived at the hotel, there was no reason for this. Overall, there is generally nothing wrong with the property (apart from the windows) and the staff were all pleasant, but there is nothing special and the hotel as well the meals are overpriced for what you get.
    Stayed 1 night in Jun 2024

    10/10 Excellent

    Robert

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    To be honest, I made a mistake in booking here. BUT what an AWESOME mistake! I meant to book in the city of Inverness. At first, I was disappointed in myself. But then I got there. The beauty is intense. And wait there’s more. About 200 feet from the Inn is what turns out to one of the most beautiful hikes I have ever done in my life. The beauty is so intense it kinda brings tears to your eyes. The Inn is sooo charming. And their food is insanely delicious! I had salmon one night, and I think it was the most delicious salmon I’ve ever eaten. Their breakfast buffet is awesome with tons of choices. I stayed 3 nights and hiked my face off each day. I was not in a car and it was really easy to get a bus from Inverness bus station (next door to the train station). I highly recommend if you love hiking and then down time in a charming Inn with delicious food. I can’t say enough good things.
    Stayed 3 nights in May 2024

    8/10 Good

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Overpriced and not good sleep
    We had dinner there our first night. It was overpriced for everything on the menu. Our room was separated from the main inn and we had 2 rooms above us. The walls and floor were paper thin. The upstairs neighbors were up all hours of the night and it was a rough night's sleep. The room TV had satellite but only 4 channels worked.
    Stayed 2 nights in May 2024

    8/10 Good

    Melanie

    Travelled with family and small children, Business traveller
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This property is very beautiful and so were the surroundings. It is a hotel but with the comfort of a country house. The employees were very friendly and the room was very large and cozy. Without a doubt, as tour guides, we will recommend it to our clients.
    Stayed 1 night in May 2024

    10/10 Excellent

    Verified traveller

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Room was comfortable enough. Bathroom was quite small. Staff is very hard working and wear a lot of hats doing multiple jobs at once. Nice that a warm breakfast buffet is included. If you’re looking for a stay far from anything this is your place.
    Stayed 2 nights in May 2024

    10/10 Excellent

    ian

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good place to stay
    Stayed 1 night in Apr 2024

    10/10 Excellent

    Andrew

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We had a great stay at the property, comfy room and staff were all very friendly
    Stayed 1 night in Mar 2024

    10/10 Excellent

    Patrick

    Travelled with family
    Liked: Cleanliness, staff & service, room comfort
    Do not miss it.
    Exceptional , i loved it and would recommend this place to others
    Stayed 1 night in Mar 2024

    10/10 Excellent

    Ashley

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Highly recommend 👌
    We had a fantastic long weekend here. Beautiful surroundings, excellent food, the staff were very attentive and welcoming and a really lovely place to relax after hillwalking.
    Room with a view
    Stayed 3 nights in Feb 2024

    10/10 Excellent

    Rhonda

    Liked: Cleanliness, staff & service, property conditions & facilities
    The food was really good. I had the BBQ ribs and my daughter had the fish and chips basket. The calamari, prawns, and cod were all fresh and all the meat was cooked just right to melt in your mouth.
    Stayed 1 night in Dec 2023

    10/10 Excellent

    Lori

    Liked: Cleanliness, staff & service, property conditions & facilities
    Beautiful scenery and wonderful hotel. Warm and welcoming staff. The food was spectacular, best fish and chips on our UK vacation.
    Stayed 2 nights in Sep 2023