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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Exterior
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
City view from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Inverness Castle
    ‪7 min walk‬
  • Inverness Cathedral
    ‪8 min walk‬
  • Eden Court Theatre
    ‪10 min walk‬
  • Inverness (INV)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

  • 21.0 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is €287
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About this property

Mercure Inverness Hotel

Hotel with a 24-hour front desk, a short walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Inverness Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Victorian Market and Inverness Visit Scotland Information Centre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Graeme

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grubby, noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower was stone cold, also awakened which felt like every 10 mins by staff member knocking on room doors for wake up calls
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure hotel Inverness
Lovely hotel and staff were friendly. Location was perfect. Right in the middle of the town centre and a 5 minute walk from the train station. Apart from the musty smell as you walk into the hotel can’t fault it for anything w.
Stayed 2 nights in Dec 2024

8/10 Good

angela

Liked: Room comfort
Disliked: Property conditions & facilities
Needs refurbish
Slightly shabby decor. Parking cost £12 and chihuahua £15. Staff friendly. Bed comfy.
Stayed 1 night in Dec 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful premier room, does need some extra lighting as quite dark and only has 1 double light socjet so needs more or a usb socket.Other than that a beautiful comfortable room.Staff were wonderfully friendly especially the young girl on reception about 2pm on Saturday 21st December.Xmas decorations lovely 😍
Stayed 1 night in Dec 2024

2/10 Terrible

Louise

Stayed 1 night in Dec 2024

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fiona

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed many times staff are excellent with my young son
Stayed 1 night in Dec 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for bars and restaurants .
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

IAN, Huntly

Liked: Cleanliness, staff & service, property conditions & facilities
Being dog friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Well placed, friendly staff and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Stayed 1 night in Dec 2024

10/10 Excellent

Neasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Was only here for a night, no complaints. The room was warm, clean and comfortable. The only thing to mention was on check-out, there were 2 others in front of me and the lady at the desk was on the phone which isnt a problem, however, we stood for nearly 5 minutes and she neber once looked up and acknowledged us in any way. The person in at the front of the queue eventually noticed a key drop off which was fine but the staff member could have at least looked up and signalled she would be with us soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the noise from the street, which i know it beyound the contol of the hotel. It may have been quieter on the opsite side.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were friendly and welcoming. The cleanliness was excellent
Stayed 2 nights in Dec 2024

8/10 Good

Lee

Nice clean room breakfast good
Stayed 2 nights in Dec 2024