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The Royal Highland Hotel

3.0 star property

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Photo gallery for The Royal Highland Hotel

Lobby
Lobby lounge
Bar (on property)
Front of property
Classic Double or Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
Station Square, Academy Street, Inverness, Scotland, IV1 1LG
  • Inverness Castle
    ‪8 min walk‬
  • Inverness Cathedral
    ‪10 min walk‬
  • Eden Court Theatre
    ‪12 min walk‬
  • Inverness (INV)
    ‪12 min drive‬

Room options

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Single Room

Cozy Single Room | In-room safe, desk, blackout curtains, iron/ironing board

Cozy Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Cozy Double/Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Cozy Double/Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Single Bed

Triple (Without Cot)

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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About this property

The Royal Highland Hotel

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services. Housekeeping is available once per stay.
The Royal Highland Hotel offers 84 accommodations with a safe and coffee/tea makers. Plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The shopping around The Royal Highland Hotel gets high marks from our customers. During your stay, you're just a quick walk from Inverness Castle. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Steps from Eastgate Shopping Centre and Victorian Market
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and limo/town car service.

WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the eco-certified The Royal Highland Hotel.

This 3-star Inverness hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Ash Restaurant – This restaurant serves lunch and dinner.
Gallery Cafe – On-site café.
ASH BAR – On-site bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 7 per day)
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9 to 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ASH BAR
  • Ash Restaurant
  • Gallery Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9.00 to 12.00 per person
  • Off site parking fee: GBP 7 per day (0.01 mi away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Royal Highland
Royal Highland
Royal Highland Hotel
Royal Highland Hotel Inverness
Royal Highland Inverness
The Royal Highland Hotel Hotel
The Royal Highland Hotel Inverness
The Royal Highland Hotel Hotel Inverness

The Royal Highland Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1003 reviews
Rating 8 - Good. 333 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Disliked: Cleanliness, property conditions & facilities
Somewhat of a letdown.
Room was very "tired" with mold in the bathroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities
The helpful staff and the cleanliness and top marks for the lady on the desk when I got in off the 20'08 train.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great location adjacent to station. Full of character. Quiet cozy room. Staff friendly and efficient.
Stayed 1 night in Dec 2024

4/10 Poor

Martin

Travelled with family and small children
Tv didn’t work. Toilet didn’t flush. Hairdryer broken
Stayed 2 nights in Dec 2024

6/10 Okay

alasdair

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
The foyer is superb with an old world charm about it, comfortable and the service is very good. However, there are areas throughout the hotel that need refurbishment e.g. carpet, windows and bathroom fittings.
Stayed 3 nights in Dec 2024

6/10 Okay

Jodie

Travelled with partner
Disliked: Property conditions & facilities
I felt the foyer of the hotel was lovely but the rooms were very dated and run down. Could be done with getting done up, was very tired looking
Stayed 1 night in Nov 2024

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right next to the train station, so it can’t get much better than that. The room is cozy and comfortable.
Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Business traveller
Convenient city hotel
Stayed 1 night in Nov 2024

10/10 Excellent

kristi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Location was convenient for shopping and sightseeing
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2024

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was favourable in comparison with other places in town. The bed was the comfiest I've slept in for ages! The bedroom was nicely roomy, and very cosy with the wall heater working well. The bath which contained shower wasn't too high which was a thankful bonus re my joints! The bath could do with a recolouring (guess you can't grout/sand/colour a bath the same as you can a wall!!) a few inches along from the plug hole inclusive, in varying parts. Noise factor - was aware of hearing talking from room next door and could hear water running/ toilet flushing like it was in my own room - maybe 3rd floor is where the servants lived in bygone era! All in all a good stay - all staff I met were very nice and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Stan

Liked: Cleanliness, staff & service
sash window in room 304 wasn't secure. The wind howled in through major gaps between the windows and it rattled something terrible Although no staff came in to tidy which is fine, it would have been nice to at least have a top up of the hospitality tray
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel! Easy to get around town from the hotel and the staff were wonderful!
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
All good, especially the location next to the train station and a short walk to the bus station needed early next morning. But my nights stay was interrupted at 2am by a water leak from the room above which continued all early morning making it very difficult to sleep. Reported it first thing to a property manager who seemed concern but there was no move to compensate for the situation ( a free breakfast as I was up already or something similar). Good have been a very good stay except for a that problem which did put a different complexion on the hotel. Reception check in and out was ok but not particularly welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
This hotel needs a serious make over. The room we had did not feel clean, bed was clean and comfortable but thats about it. The windows were so dirty you could only just see the alleyway below. The decor is old and outdated and peeling, an old radiator is still on the wall. It was only one night so we accepted it but was disappointed! I'm told there are better rooms on the 2nd floor, maybe they are making their way to the 3rd floor? As far as we could see the only thing going for this hotel is the railway station so close and being in the middle of town!!
Stayed 1 night in Nov 2024

10/10 Excellent

Caurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Our room was clean, comfy beds. Although it’s practically on top of the train station, noise was not a problem. Staff were very helpful and friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Hilary

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Not the room I booked
I booked 2 single night stays this month. In both cases I booked a ‘standard double’ room and on both occasions they tried to give me a ‘cozy’ double. It was changed when I pointed out the issue but on the second occasion the room was still tiny. Making the same error twice appears deliberate.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, everything very good. Great location for the shops.
Stayed 3 nights in Nov 2024

8/10 Good

Lea-Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wall mounted toilets that are positioned too high - not good
Stayed 2 nights in Oct 2024

8/10 Good

Heath

Stayed 1 night in Oct 2024