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The Banjaran Hotsprings Retreat

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Banjaran Hotsprings Retreat

Interior
2 restaurants, breakfast served
Property amenity
2 restaurants, breakfast served
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150
  • Lost World Tambun
    12 min walk
  • Pomelo, The
    4 min walk
  • Ipoh Railway Station
    11 min drive
  • Ipoh (IPH-Sultan Azlan Shah)
    20 min drive

Room options

View all photos for Garden Villa (No Child Allowed)

View from room

Garden Villa (No Child Allowed)

  • 261 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Water Villa (No Child Allowed)

  • 155 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed) | Premium bedding, down duvets, minibar, in-room safe

Lake Villa (No Child Allowed)

  • 81 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed) | Private pool

Grand Garden Villa (No Child Allowed)

  • 261 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Lake Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Garden Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Property grounds

Water Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

M Roof Hotel & Residences

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (492)
The price is €49
for 1 night
includes taxes & fees
5 Jan - 6 Jan
M Roof Hotel & Residences

About this property

The Banjaran Hotsprings Retreat

Adults-only Ipoh hotel in Ulu Kinta with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with DVD players and minibars. Beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.
Our customers tell us that they can't get enough of the helpful staff at The Banjaran Hotsprings Retreat. During your stay, you'll be close to GoChin Tambun Pomelo Agro Farm. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a gym and a steam room
  • 5 minutes by car from GoChin Tambun Pomelo Agro Farm and 7 minutes from Kinta City Shopping Centre
  • Free theme park shuttle service
The Banjaran Hotsprings Retreat offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 430 square feet (40 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury The Banjaran Hotsprings Retreat. Self parking is free.

This 5-star Ipoh hotel is smoke free.

The Pomelo – This restaurant serves breakfast, lunch and dinner.
Jeffs Cellar – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar – On-site bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 40 ºC
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Banjaran Hotsprings Retreat

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 7 PM
  • Hot springs access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 12 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 304 out of 386 reviews" "
Rating 8 - Good. 68 out of 386 reviews" "
Rating 6 - Okay. 7 out of 386 reviews" "
Rating 4 - Poor. 6 out of 386 reviews" "
Rating 2 - Terrible. 1 out of 386 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

YuenYuen Debbie Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Frances, FPO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Stayed 2 nights in Aug 2024

8/10 Good

Mohamad Rafiei Bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Stayed 2 nights in Apr 2024

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

wai kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Stayed 3 nights in Jun 2024

10/10 Excellent

weng kee, los angeles

Will come back even though it is pricey.
Stayed 2 nights in Jun 2024

10/10 Excellent

David, DeLand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely getaway
We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pai Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernhard

Stayed 2 nights in Feb 2024

10/10 Excellent

Punita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and amazing resort
Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Stayed 2 nights in Feb 2024

10/10 Excellent

Seiw

Stayed 2 nights in Jan 2024

10/10 Excellent

Sharmila, Harrow

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

JOY

Stayed 2 nights in Dec 2023

8/10 Good

Shyong Tuck

Stayed 1 night in Dec 2023

10/10 Excellent

Samir, Bethlehem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
Stayed 2 nights in Nov 2023

10/10 Excellent

kanayasamy

Liked: Cleanliness, staff & service, property conditions & facilities
The TV/Living room could use more LED directed lighting. There should at be at least one complimentary alcoholic drink.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
Stayed 2 nights in Nov 2023

10/10 Excellent

DAMIEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for our wedding anniversary. The location is stunning, property and facilities are top notch and the service was incredible; each staff member was super friendly and went above and beyond to make our stay unforgettable. The food and incredible cave at Jeff’s cellar was definitely the highlight of our stay! Thanks a ton!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We booked the Banjaran for the middle weekend of a two week second honeymoon. It was meant to be the highlight, and filled that role perfectly. From the moment we arrived we felt like we were being pampered in a very special place. Our water villa was absolutely lovely, and it was tempting to stay there, relax, and enjoy the tubs etc. But it was also worth venturing out to enjoy the various pools and caves. Jeff's Cellar provided an amazing dinner on our arrival night, and we chose the 'In Private' BBQ to be served in our room for the second night, which was amazing (but way too much food for us to finish). A few reviews mention problems with bugs and monkeys. I managed to pick up a few bug bites on the golf cart ride to the villa, and after that the supplied repellent mostly kept them away. But it's probably a good idea to apply repellent before arrival. The resort isn't particularly bad though - I got a similar batch of bites on an evening walk through Singapore. We were treated to the spectacle of the monkeys sat on our villa roof tearing apart a packaged loofah they'd pinched from a service cart, but that was more amusing than problematic. A two night stay felt about right. We could have maybe kept ourselves occupied for another day, but there's only so much hot tub one can take.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, relaxing and peaceful hotspring resort unlike any place we have been to. The resort really makes you feel special and welcome with all the extras and convinces provided. The resort and its surrounding feels like a small piece of rainforest heaven with its hot spring dipping ponds, villas with your own hotspring Jacuzzis and pools, free evening yoga and meditation classes, 2 meditation caves, ome natural hot spring heated sauna cave, a mitchelen star worthy restaurant set in a natural cave (jeffs cellar), and a bar on a mountain side overlooking the forest and natural geothermal pool. Jeffs cellar served the most amazing 9 course meal we've had and thier staff were all knowledgeable and welcoming. This resort is beyond words, and well worth the price.
Stayed 3 nights in Aug 2023

10/10 Excellent

Saidah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful serene paradise in Ipoh.. cozy with excellent room service, friendly staf & great food... strongly recommended for unforgettable experience...
Stayed 2 nights in Aug 2023