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Best Western Ipswich Hotel & Spa

4.0 star property

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Photo gallery for Best Western Ipswich Hotel & Spa

Exterior
Exterior
Bar (on property)
Reception
Superior Room, 1 Double Bed, Non Smoking | Select Comfort beds, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Old London Road, Copdock, Ipswich, England, IP8 3JD
  • Jimmy's Farm
    ‪8 min drive‬
  • Portman Road
    ‪8 min drive‬
  • Ipswich Waterfront
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Select Comfort beds, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Select Comfort beds, desk, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed, Non Smoking, Garden View (Shower Only)

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (Bunk beds)

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed, Non Smoking (Bunk beds)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Ipswich Hotel & Spa

Victorian hotel connected to the convention centre in Ipswich with free parking
Along with a restaurant, this hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Ipswich Hotel & Spa offers 76 accommodations with coffee/tea makers and a hairdryer. Beds feature Select Comfort mattresses. 21-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Best Western Ipswich Hotel & Spa, you'll be connected to the convention centre and close to Ipswich Waterfront. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and garden views while dining at Wolsey Restaurant
  • Full breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Just a 4-minute drive from Chantry Park and 11 minutes from Ipswich Waterfront
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Best Western Ipswich Hotel & Spa also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ipswich hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 9:30 AM.
Wolsey Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wolsey Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cameo Copdock
Cameo Copdock Ipswich
Cameo Hotel
Best Western Ipswich
Cameo Hotel Copdock Ipswich
Copdock
Copdock Cameo Hotel
Copdock Hotel
Hotel Copdock
Cameo Hotel Copdock Ipswich, Suffolk
Elizabeth Copdock Hotel
Best Ipswich & Spa Ipswich
Best Western Ipswich Hotel
Best Western Ipswich Hotel & Spa Hotel
Best Western Ipswich Hotel & Spa Ipswich
Best Western Ipswich Hotel & Spa Hotel Ipswich

Best Western Ipswich Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 643 reviews
Rating 8 - Good. 242 out of 643 reviews
Rating 6 - Okay. 149 out of 643 reviews
Rating 4 - Poor. 69 out of 643 reviews
Rating 2 - Terrible. 30 out of 643 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Disappointed
Was disappointed as I booked this hotel due to it stating that there was a pool/ spa area, as needed some relaxation. After booking I received an email confirmation from the hotel for which it stated the “pool was not open”. Due to booking day before i was then unable to cancel my reservation and book an alternative hotel that did have these facilities. On arrival I went to my room which i had booked a superior room to find the carpet in a bad condition and also due to being a non smoking hotel there was a filter wrapper left behind/ poking out from bedside cabinet.
Stayed 1 night in Dec 2024

8/10 Good

M

Stayed 1 night in Dec 2024

8/10 Good

Jocelyn

Stayed 2 nights in Dec 2024

6/10 Okay

PAUL

Travelled with family
Disliked: Room comfort
Bad Best western hotel Ipswich
Superior room booked but it was far from it, paint over spray on door handles, hinges, skirting boards, but the worst of all was the room was COLD, asked receptionist if the heating can be looked at she said ‘it comes on at 6pm’ it was already on in the room just a lack of heat coming out of the radiator. Breakfast was nice although only just warm , but staff in the room were RUDE & unwelcoming. Will I revisit the hotel again? I THINK NOT!
Stayed 1 night in Dec 2024

8/10 Good

Richard

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant weekend stay
Overall a pleasant experience. Staff were super helpful, particularly Lyn who looked after us during both mornings for breakfast. Check in was very easy and efficient, loved that it’s self service. Rooms are a little dated but was clean and spacious. We booked a double room and a family room and both rooms were equally pleasant.
Stayed 2 nights in Dec 2024

8/10 Good

Marion

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Mohammed

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The heating was off the whole time. It was freezing
Stayed 1 night in Dec 2024

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars!, they must have paid for them, 1 star
A spa hotel with no spa / pool.....not as advertised on hotels.com. But a note on the door saying it'll be really nice in the future! after you've booked and paid. also nothing in the area, you'll need to drive to go anywhere. really run down hotel, not a 4 star.. its a 2 at best and i had the executive room! the whole place smells funky and a bit sticky...
Stayed 3 nights in Nov 2024

6/10 Okay

michelle

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The communal areas of the hotel were sad and lacked ambience. There were several areas that had rain dripping into buckets.
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was rather quiet and under-used but as there was substantial renovation going on with the gym and spa/pool facilities this was understandable. The hotel staff were among the friendliest I've come across in a long time, nothing was too much for them in making our stay comfortable and enjoyable. My wife and I were seriously impressed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
I really like this hotel and will continue to go back. It has everything I could want. The staff are friendly and professional. The rooms are clean and spacious and the hotel itself is in a very quiet location. Above all, its one of the least expensive hotels in the area.
Stayed 1 night in Nov 2024

4/10 Poor

David

Business traveller
Disliked: Property conditions & facilities
Very disappointing
On what is likely to have been the coldest night of the winter to date, very annoying to find the heating was not working, and although a small heater was provided it was pretty ineffective, plus the duvet I don't think was a winter tog - the swimming pool was not an option either as that was closed - the food was ok though!
Stayed 1 night in Nov 2024

2/10 Terrible

Lee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Rude staff, dated hotel and uncomfortable and cold room.
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bar & dining options need to be more flexible
Stayed 2 nights in Nov 2024

10/10 Excellent

Zohreh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite and helpful staff and had gym.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ipswich
Staff very friendly, room was really good , bed was comfy , breakfast really good omelettes especially
Stayed 3 nights in Oct 2024

6/10 Okay

Paul, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Definitely needs updating. I found it quite noisy where our room was, the shower water pressure was pretty much non-existent and everything felt like it needed modernising
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

6/10 Okay

Henrich

Business traveller
Liked: Cleanliness, room comfort
Rural hotel in the middle of nowhere. Staff was helpful. Room vas spacious and relatively modern. Hotel needs lot of work to modernise but i could see they slowly work on it. Bit disappointed with the bar and restaurant area and service. Bar was closed and when opened only some beverages were available. Menu printed and laminated paper is not was i would expect at 4star hotel. Menu was poor as well so ended up eating out. Bed was comfortable. Overall ok but bot what i would expect from 4 star hotel
Stayed 1 night in Oct 2024

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and nice rooms
Excellent beds and luxurious executive room. Receptionist/Bar lady was brilliant and nothing was too much trouble. Nice breakfast . All in all good value. Please take extra care exiting the car park. We followed another car out not realising that we were going the wrong way on a dual carriageway . Luckily it was a quiet Sunday morning and mistake quickly resolved.
Stayed 1 night in Oct 2024

8/10 Good

Jack

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Victoria

Disliked: Property conditions & facilities
You get what you pay for
Good for the price and comfortable. A bit too far out of the way for a night out in town. The smell of sewage hit us as we walked into the reception. It was extremely hot in all corridors which made me feel nauseous. Would consider staying there again only as a quick find/cheap last resort
Stayed 1 night in Oct 2024

8/10 Good

Diann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
I had not done the pre check in online as I was traveling where internet reception was not very good. It took time to check in at the machine and in the end, the person at the reception desk had to run back and forth from her computer. I feel that it would be more efficient if the receptionist just stayed at her computer to check in people like us rather than run back and forth. Beautiful room where breakfast was served. Nice bed, but bathroom's shower pressure was very poor.
Stayed 1 night in Oct 2024