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DoubleTree by Hilton Iquitos

5.0 star property

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Photo gallery for DoubleTree by Hilton Iquitos

Exterior
Lobby
Lobby
Bar (on property)
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Napo 258, Iquitos
  • Plaza de Armas
    ‪1 min walk‬
  • The Iron House
    ‪1 min walk‬
  • Iquitos Cathedral
    ‪2 min walk‬
  • Iquitos (IQT-Coronel FAP Francisco Secada Vignetta Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Mini Fridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Victoria Regia Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (213)
The price is €93
for 1 night
for 1 night
7 Mar - 8 Mar
Victoria Regia Hotel

About this property

DoubleTree by Hilton Iquitos

Luxury hotel with 24-hour business centre and spa services
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton Iquitos offers 60 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Iquitos. During your stay, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza de Armas and The Iron House
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2745 square feet (255 square metres) and includes a conference centre. An outdoor pool, spa services, and a terrace are also featured at the luxury DoubleTree by Hilton Iquitos. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Iquitos hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Iquitos has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13.20 for adults and USD 13.20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (2,745 square foot of space)
  • Meeting rooms

Outdoors

  • In a national park
  • Terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Iquitos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.20 for adults and from USD 13.20 for children
  • Airport shuttle fee: USD 27 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
DoubleTree by Hilton Iquitos offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20329398642

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Dorado Plaza Business
El Dorado Plaza Business Iquitos
El Dorado Plaza Hotel
El Dorado Plaza Hotel & Business
El Dorado Plaza Hotel & Business Iquitos
Hotel El Dorado Plaza
El Dorado Plaza Hotel And Business
El Dorado Plaza Iquitos
DoubleTree Hilton Hotel Iquitos
DoubleTree Hilton Iquitos
DoubleTree Hilton Iquitos Hotel
DoubleTree by Hilton Hotel Iquitos
El Dorado Plaza Hotel Business
DoubleTree by Hilton Iquitos Hotel
DoubleTree by Hilton Iquitos Iquitos
DoubleTree by Hilton Iquitos Hotel Iquitos

DoubleTree by Hilton Iquitos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 315 reviews
Rating 8 - Good. 67 out of 315 reviews
Rating 6 - Okay. 33 out of 315 reviews
Rating 4 - Poor. 9 out of 315 reviews
Rating 2 - Terrible. 11 out of 315 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and has air conditioning. Other hotels don’t have air conditioning.😛
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Stayed 1 night in Oct 2024

10/10 Excellent

Herve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location
Stayed 1 night in Oct 2024

10/10 Excellent

Herve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got injured while out on the Amazon river. I was able to relax and rest at this beautiful hotel for a couple of days. Food, drinks and room service were above and beyond. I cannot thank you enough for this great establishment
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with room service
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Arlington

Stayed 1 night in Sep 2024

8/10 Good

Rosa, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with Hilton as always!
Stayed 3 nights in Sep 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
There is no competition in Iquitos as this is the nicest hotel in Iquitos. That said, it’s not to the standard of a typical Hilton and is extremely overpriced for what it is. I was shocked they had a live band playing really loud on Friday night inside the hotel that makes it impossible to rest/sleep inside any room of the hotel, regardless of floor. I recommend checking out the Google reviews as it’s an ongoing issue for guests/tourists who have early morning tours. The buffet is good, but not $10 good but very convenient. They offer a shuttle that’s extremely overpriced for 110 soles, however you can get a car service from Iquitos airport for 45 soles with no reservation. I had one load of laundry and they charged me $45USD—convenient, yet terribly overpriced. All said, it’s a nice place with air conditioning and during the week it is relatively quiet. Keep in mind that these rooms are not sound pride in any way and you will hear traffic noise from the moto-taxis from the rooms on the front side of the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Cocoa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property is noisy but that's not necessarily a negative. It's Plaza de Armas it is expected to have a lot of people trying to sell you tours or other stuff. Just always be aware of those around you. Overall, the hotel is really nice. The food and drinks were superb. I recommend the Double Tree Iquitos and will return some day.
Stayed 3 nights in Sep 2024

6/10 Okay

Kathryn

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This hotel is quite overpriced for what it is. The rooms are not noise proof. If you stay in the front side of the hotel you will hear the tuk tuk motors and if you stay on the back side, you will hear the restaurant and pool noise. There is a disconnect in communication between the Expedia app and reception. I prepaid on the app and the hotel wanted to charge me again when I checked in. It was resolved because I had the receipt handy —but it took about 30 minutes. I also had staff knocking on my door (even with the do not disturb sign) telling me I needed to check out when my booking was until the next day. This took me about 30 minutes to resolve (again because I had the reservation receipt). The breakfast is a buffet has options for vegetarians. However, $10 USD is quite over-priced compared to other local options. However it is convenient! The atmosphere of the restaurant is loud and feels more like a roadside holiday inn than a Hilton. They do not accommodate an ayahuasca pre-diet. If you’re looking for a very nice meal, Dawn on the Amazon cafe is walking distance especially if you need vegetarian, vegan, or ayahuasca pre-diet options. For the price, I don’t feel like the hotel or restaurant is worth the price—especially with all the booking errors and impersonal service. I stayed at this place to treat myself, but am leaving here quite disappointed. I’ve stayed at other hotels in Iquitos for a fraction of the price w quiet rooms and much friendlier staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a typical Hilton Hotel in terms of rooms, amenities, staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Noe, Arequipa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good staff
Stayed 3 nights in Aug 2024

6/10 Okay

Brian

Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and there was plenty of lounge seating in the lobby area which was nice to work in and charge my phone while I waited for my room to be ready. Room service food was decent. Customer service was good. The only thing was that my room was facing the street and being in the very busy Plaza de Armas, the only times it wasn’t loud were between the hours of 130am and 6am. Mototaxis are up and down this street all the time and it is loud. It would be great if they took that into consideration and sound proofed the windows. Definitely take high quality, noise cancelling earbuds with you so you can sleep.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great restaurant.
Stayed 1 night in Jul 2024

2/10 Terrible

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Adrian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Support local not these sharks
The fron desk women were nice at first untill I had guest which they then wouldn't let up into the room i paid for. It was really odd to me that they would deny my guest entrance into the hotel. Then on my last day I asked for a late check out and they said they couldn't due to no rooms available and new guest checking in at 2pm. So I booked another room in the same hotel and went downstairs to check into another room. They were shocked me getting another room with no availability because they were caught in a lie. They then said they could give me a late check out and would cancel my booking. I am still going back n forth with Hotels.com about that. Save your time n money and book down the street at Casa Roni directly. Support local and not these sharks Hotel.com and Hilton.
Stayed 1 night in Jul 2024

4/10 Poor

Tanny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Iquitos is a town that does not feel welcoming to tourists, even though it is the passage to those visiting the Amazon.
Stayed 1 night in Jun 2024

4/10 Poor

Gisella

Stayed 3 nights in Jul 2024

2/10 Terrible

sraj

Stayed 1 night in Jul 2024

10/10 Excellent

Sudhamsh

Stayed 1 night in Jul 2024