6/10 Okay
Verified traveller
8 Sept 2024
Disliked: Staff & service
St Andrews Guesthouse Irvine
Good Points: General area clean (stairwells etc), room carpets/floors, kitchenette and bedding clean and towels provided. TV system working well. Location good.
Improvements: Remotely managed and had to continually make contact with management to get any information, eventually got texted a code for check in about an hour before, despite website saying email with info 24 hours before. Had left home and was travelling not knowing if we actually had any accommodation to go to or not. Some holes/cracks in walls, no shower gel/shampoo provided (most places at least have gel), no toilet roll holder so had to awkwardly hold it, bathroom badly needs looked at - shower tray and tiles mouldy and need a good scrub, black mould above shower, and all round inside of window. One plug socket wobbling off wall and lamps didn't work even after plugged in. Mattresses could do with being replaced also.
Verified traveller
Stayed 2 nights in Sep 2024