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Casa Astral Luxury Hotel by Nah Hotels

4.0 star property
VIP Access

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Photo gallery for Casa Astral Luxury Hotel by Nah Hotels

Rooftop terrace
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Balcony
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
C. Caguama esquina C. Estrella de Mar, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪2 min walk‬
  • Holbox Baseball Park
    ‪7 min walk‬
  • Holbox Letters
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Kitchen

Junior Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Premium bedding, in-room safe, free WiFi, bed sheets

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen

42-inch Smart TV with digital channels, TV

Family Apartment, 2 Bedrooms, Kitchen

  • 85 sq m
  • Partial sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Apartment, 2 Bedrooms, Kitchen

42-inch Smart TV with digital channels, TV

Standard Apartment, 2 Bedrooms, Kitchen

  • 85 sq m
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, free WiFi, bed sheets

Standard Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Astral Luxury Hotel by Nah Hotels

Hotel with free parking, steps from Holbox Beach
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Casa Astral Luxury Hotel by Nah Hotels offers 16 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. Beds feature premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower. This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Casa Astral Luxury Hotel by Nah Hotels. During your stay, you're just a quick walk from Holbox Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at Restaurante Casa Astral, a family restaurant that serves local and international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Holbox Beach and 7 minutes on foot from Holbox Baseball Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Casa Astral Luxury Hotel by Nah Hotels. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Isla Holbox hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 11:00 AM.
Restaurante Casa Astral – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Rooftop Bar – This rooftop bar is located by the pool. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:00 AM for a fee: MXN 150 to 1,000 for adults and MXN 150 to 1,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Casa Astral
  • Rooftop Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Astral Luxury Hotel by Nah Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 to 1000 for adults and MXN 150 to 1000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number EEC170518JC8

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Astral By Nah Hotels
Casa Astral Luxury Hotel by Nah Hotels Hotel
Casa Astral Luxury Hotel by Nah Hotels Isla Holbox
Casa Astral Luxury Hotel by Nah Hotels Hotel Isla Holbox

Casa Astral Luxury Hotel by Nah Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 160 reviews
Rating 8 - Good. 25 out of 160 reviews
Rating 6 - Okay. 11 out of 160 reviews
Rating 4 - Poor. 7 out of 160 reviews
Rating 2 - Terrible. 8 out of 160 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Room was exactly as pictured and comfortable, outdoor seating was bigger than expected. Staff was helpful and friendly. Convenient set up. Breakfast included was a nice perk! And it's a quick walk to the Holbox Refugio to get your dog-fix and walk dogs while on vacation! Would definitely stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Zaino, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spacious great location
Stayed 4 nights in Nov 2024

6/10 Okay

Alba, MEXICO CITY

Travelled with partner
Liked: Cleanliness
I think I had higher expectations being this a VIP Access hotel, but I found it just average. On the positive side, the staff was kind and the room was comfortable. On the other hand, the breakfast is very basic, the terrace, even if it has a nice view, didn’t even have cushions for the stone “seats” and my husband found the pool dirty. Also, we arrived in Holbox a few days after a hurricane pass, which is not the hotel’s fault of course, but I would have appreciated a warning from them saying that there was a risk of not being able to reach the hotel by “taxi” due to the road conditions which would have helped me prepare for it at least on bringing light backpacks.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 10/10 experience for us. The rooftop pool & bar is very cool with ocean view. I highly recomend getting a Michelada with Maracuja from Enrqiue, who is a super service oriented guy who will make sure your experience is a 10/10. Also the beach in front of the hotel is nice because it‘s not very crowded.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aparna

Nice clean property steps from the beach !
Stayed 1 night in Aug 2024

10/10 Excellent

GABRIELA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Astral was really amazing. The staff was friendly and very helpful. We rented the apartment with 2 bedrooms and it was the perfect setup for me and my two daughters. The views from the rooftop were breathtaking and the property is well maintained and very clean. The pool is on the roof and there is a beautiful outdoor patio to lounge in. The only downside is that although it’s literally a 2 minute walk, it’s not directly on the beach as I believed so there are no lounge chairs or even a piece of beach to hang out at which meant we had to walk 20 minutes and pay for chairs at other hotels which was quite expensive (between 25 USD and 100 USD per person per day). That area of the island also had a lot of seaweed and the beaches weren’t swept or taken care of. The seaweed smells absolutely horrible to a point where we couldn’t stay there so ended up walking to the other side of Holbox beach toward Punta Moskito where this was not a problem. The restaurant is only open until 2 pm and offers a very limited menu which also meant going out for every meal which is fine, but strange considering every other hotel has a cafe or restaurant. That said, If you’re looking for a quiet, peaceful and beautiful setting, and don’t mind walking or taking a “taxi” to and from the beach everyday, I definitely recommend Casa Astral.
Stayed 9 nights in Jul 2024

2/10 Terrible

José

Stayed 7 nights in Jun 2024

10/10 Excellent

isis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 4 nights in Jun 2024

10/10 Excellent

Titi

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra estancia en Casa Astral fue muy placentera, buena atención desde que llegamos nos recibió Angel con mucho cariño,respeto y profesionalismo. Estuvo toda la estancia pendiente a nosotros y cómo la estábamos pasando y de qué si necesitábamos algo. En un punto le dije que el agua caliente no estaba llegando al cuarto y enseguido se ocupo de eso. Celebramos aniversario de casado y nos decoró el cuarto con pétalos bien bonito. El hotel muy cerca de la playa a unos pasos que luce cómo una pisicina gigante. El desayuno continental con café, frutas,pan,yogurt granola,bastante bueno y hay opciones más completas pero debes pagar. La isla en general no es nada barata desde los taxis,los carritos de golf y la comida no muy barata así que la idea es ir bien preparados 💰 💲 La toallas limpias, todos los dias hacian el cuarto, internet muy bueno,la seguridad buena. Una cosa no hay elevador por ser una isla

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent! Congrats to all the team
Stayed 2 nights in May 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

DAVID

Stayed 3 nights in Mar 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, but a few amenities were missing, like a hair dryer. Did not receive any VIP benefits.
Stayed 2 nights in Mar 2024

10/10 Excellent

maria

Stayed 10 nights in Feb 2024

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cool hotel is less than 1/2 block from a beach, a short walk to beaches that are nicer to hang out. The room was very clean and had good AC. Bed was comfortable, pillows less than luxurious. Due to rain we spent time at the hotel as some of our planned activities weren't possible. The restaurant and rooftop bar has excellent service and tasty, nicely presented food. Special acknowledgement to chef and to Ismael for making our stay special, and to the manager for great communication!!
Stayed 6 nights in Jan 2024

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be careful with your bill
The hotel is beautiful… very clean and nice… the only bad thing was being over charged at the restaurant and roof top bar..they double charged and tried to charge us for things that we didn’t order… I felt ripped off.. which was too bad because we would have eaten and drank there the whole time
Stayed 5 nights in Jan 2024

2/10 Terrible

Ali Asghar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, it is on Holbox; which is AWFUL don't go. Flooding, sewage in the streets, smelly, etc. Beaches ugly and not swimmable due to seaweed, etc. No one helps you with your bags. Restaurants doesn't have more than half the items on the menu. Staff pretends they can't speak English. Items in room not working. You have to walk along a beach and then through muddy puddles knee high to get to a restaurant. Did I mention the smell!??
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Yesenia Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love It!
Stayed 7 nights in Nov 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good hotel to go and relax for a weekend
Stayed 2 nights in Nov 2023

4/10 Poor

Atuanya

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

OSCAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option if you are traveling with your significant other, family or friends
Stayed 2 nights in Jul 2023

10/10 Excellent

Laszlo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One staff member Alvin was standoffish, tv was not working he really didn't care or showed he was too busy, we had reserved a ocean view room and he said you didnt have any. We got another staff member to change our room. Carlos was excellent great staff member
Stayed 6 nights in Jul 2023