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5.0 out of 5

"Lovely large clean rooms Great and accommodating staff Comfy beds!!!!!!!better that at home Good location " More

By Scarlet 0000 on Tue 25 Feb 2014

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Master Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Ocean)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room (Superior)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Suite (Garden)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ser Casasandra Boutique Hotel. During your stay, you're just a quick walk from Holbox Beach. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.

  • Free Wi-Fi in some public areas
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach and complimentary bicycles
  • Steps from Holbox Beach and 7 minutes on foot from Holbox Letters
  • Airport and local-area shuttle service available for a fee

Ser Casasandra Boutique Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Ser Casasandra Boutique Hotel

Couples (1)
5 out of 5

Amazing hotel museum

Lovely large clean rooms Great and accommodating staff Comfy beds!!!!!!!better that at home Good location

Posted by on 25 Feb 2014

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Property Features

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Ser Casasandra Boutique Hotel such as an outdoor pool and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Beaux Arts hotel also offers a garden and a terrace. This 5-star Isla Holbox hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 bars or lounges
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle and area shuttle within 200 km available for a surcharge

Room Amenities

Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Espresso makers and free minibar items are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) are also available.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • In-room dining
  • Espresso maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Iron and ironing board available
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Esencia – This fine-dining restaurant serves breakfast, lunch and dinner.

Room service is available.

Nearby Activities

A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Ser Casasandra Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.86 per accommodation, per night
  • Resort fee: MXN 336.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 270 for adults and from MXN 270 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Hotel CasaSandra
  • CasaSandra
  • CasaSandra Boutique
  • CasaSandra Boutique Hotel
  • CasaSandra Boutique Hotel Isla Holbox
  • CasaSandra Boutique Isla Holbox
  • CasaSandra Hotel
  • CasaSandra Hotel Boutique
  • Hotel CasaSandra
  • Ser Casasandra Boutique
  • CasaSandra Boutique Hotel
  • Ser Casasandra Boutique Hotel Hotel
  • Ser Casasandra Boutique Hotel Isla Holbox
  • Ser Casasandra Boutique Hotel Hotel Isla Holbox

You should know

  • Pool access available from 9 AM to 6 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.