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Hotel Isla Mucura

2.5 star property

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Photo gallery for Hotel Isla Mucura

Traditional Double Room | Premium bedding, down duvets, Select Comfort beds, minibar
Boating
Villa Oasis Deluxe, Pool View | Front of property
Exterior
Kiosko Deluxe Garden View | Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • On private beach
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Archipielago de San Bernardo, Isla Mucura, 130019
  • Archipelago of San Bernardo
    ‪1 min walk‬
  • Punta Faro East Dock
    ‪16 min walk‬
  • Punta Faro West Dock
    ‪16 min walk‬
  • Tolu (TLU-Golfo de Morrosquillo)
    ‪89 min drive‬

Room options

View all photos for Kiosko Garden View

Kiosko Garden View | Premium bedding, down duvets, Select Comfort beds, minibar

Kiosko Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, down duvets, Select Comfort beds, minibar

Family Cabin

  • 50 sq m
  • Partial sea view
  • Sleeps 7
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Bungalow Deluxe Frente Al Mar

Premium bedding, down duvets, Select Comfort beds, minibar

Bungalow Deluxe Frente Al Mar

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Bungalow pool facing the sea with private pool

Deluxe Bungalow pool facing the sea with private pool | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Bungalow pool facing the sea with private pool

  • 4 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Villa Pool

Villa Pool | Premium bedding, down duvets, Select Comfort beds, minibar

Villa Pool

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Villa Pool Familiar

Villa Pool Familiar | Premium bedding, down duvets, Select Comfort beds, minibar

Villa Pool Familiar

  • Sleeps 6
  • 2 King Beds and 2 Large Single Sofa Beds

View all photos for Traditional Double Room

Traditional Double Room | Premium bedding, down duvets, Select Comfort beds, minibar

Traditional Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Villa Oasis Deluxe, Pool View

Villa Oasis Deluxe, Pool View | Premium bedding, down duvets, Select Comfort beds, minibar

Villa Oasis Deluxe, Pool View

  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Bungalow Frente al Mar

Bungalow Frente al Mar | Premium bedding, down duvets, Select Comfort beds, minibar

Bungalow Frente al Mar

  • 35 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kiosko Deluxe Garden View

Kiosko Deluxe Garden View | Premium bedding, down duvets, Select Comfort beds, minibar

Kiosko Deluxe Garden View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Kiosco Deluxe Elevado

Kiosco Deluxe Elevado | Premium bedding, down duvets, Select Comfort beds, minibar

Kiosco Deluxe Elevado

  • 65 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Mucura Club Hotel

  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, (39)
The price is €126
for 1 night
for 1 night
8 Mar - 9 Mar
Mucura Club Hotel

About this property

Hotel Isla Mucura

Beachfront, with full-service spa
Catch some rays on Hotel Isla Mucura's private white sand beach, pamper yourself at the full-service spa or enjoy snorkelling. Housekeeping is available once per stay.
Hotel Isla Mucura offers 65 accommodations with minibars and fans. This individually decorated and furnished accommodation includes desks. Select Comfort beds feature down duvets and premium bedding. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.
Recreational amenities at the lodge include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the lodge's full-service spa. Services include massages. The spa is open daily.
During your stay at Hotel Isla Mucura, you're just a quick walk from Archipelago of San Bernardo. You'll find features such as free WiFi in public areas and a free manager's reception, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy seafood while dining at Bar Brisas
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a private beach, volleyball and sailing
  • Steps from Archipelago of San Bernardo
  • Cruise terminal shuttle service available for a fee
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Hotel Isla Mucura, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach lodge also offers a garden and a terrace. A complete renovation of Hotel Isla Mucura was completed in September 2023.

Smoking is allowed in designated areas at this Isla Mucura lodge.

The lodge hosts a free manager's reception daily.
Bar Brisas – This restaurant specialises in seafood and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: COP 50,000 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Brisas

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat and paddles
  • Designer stores
  • Ecotours
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sail boat
  • Snorkelling
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in public areas
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM
Contactless check-out

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 150000.0 per day.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 50000 per person
  • Airport shuttle fee: COP 300000.00 per person (return)
  • Airport shuttle fee per child: COP 300000.00 (return)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: COP 150000.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Hotel Isla Mucura offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.

Property is also known as

Hostal Isla Mucura Adults Hostel
Hostal Isla Mucura Adults
Hostal Isla Mucura Adults Only
Hotel Isla Mucura Lodge
Hotel Isla Mucura Isla Mucura
Hotel Isla Mucura Lodge Isla Mucura

Hotel Isla Mucura Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 2 nights in Oct 2024

2/10 Terrible

Alvaro

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliana, Pennsauken

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort on a beautiful Colombian Island.
Stayed 1 night in Apr 2024

10/10 Excellent

Zeljko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Almost perfect Dining options are poor
Stayed 4 nights in Mar 2024

4/10 Poor

Starr

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Incredibly disappointing experience at this hotel. The staff at the beach bar were so unhelpful and took over an hour to complete a simple order – which they only did once I went to reception to complain. Really horrible and expensive food with limited choice (I had read about this before going but it was worse than I expected). Far from luxury with beach beds in a messy organisation on the beach front and not enough of them for all the guests. The only nice thing was the hotel room. Don't waste your money!

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar de descanso .. nos encanto, la persona encargada de las actividades es muy atenta carismatica y talentosa. Mi esposo se sintio mal y la enfermera que tienen en las premisas lo atendio, cada detalle fue excelente. La playa y las instalaciones son hermosas
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This is a resort style hotel. The all place really feels like an island setting. The cheapest accmodation is still very nicely decorated, efficient and the air conditioning works great 24/7. The outdoor bathroom makes the all experience unique. Even though hot water is not available the temperature was still very comfortable. Also the music played at the bar area is a very Low volume so you can relax under the sun. The service is great, very friendly and helpful staff from the garden to the receptionist. The only thing that needs improvements are the dessert at supper,otherwise the buffet has several choices.
Stayed 1 night in Mar 2024

10/10 Excellent

Yennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place its magic 🎩
Stayed 1 night in Sep 2023

10/10 Excellent

gloria

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, beautiful beaches, clear blue sea & lovely friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

PAULA

Stayed 2 nights in Feb 2023

8/10 Good

Baylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a really great hotel and experience, but we have a few thoughts after our stay. Pros: - One of the most stunning hotels I’ve ever traveled to, and for an affordable price. - The beachfront bungalows are gorgeous and recently updated, they have AC and comfortable amenities. - Eder & Sergio at the bar. And the piña coladas. Delightful - STUNNING swimming area, crystal clear water and soft white sand. Exceeded our expectations - Wifi was surprisingly strong throughout the resort - HIGHLY recommend the bioluminescence plankton excursion – one of the coolest things we’ve ever done! Mehs: - The food was just ok. It certainly was not anything special, but also not the worst I’ve ever had traveling. Definitely could use some improvement. - There is a charge for every single activity, even kayaking, paddle boarding, or snorkeling on-site Cons: - The music. Plays nonstop from ~10am - midnight every day. - The boat ride back to Cartagena. Wow, it was so rough. We were soaked and actually fearful for about 30 minutes of the 2 hour ride. Some previous reviews mention this, and our ride to the island was pretty calm, so we thought people were exaggerating. They were not. It was very scary and felt unsafe at times. This isn't totally the fault of the resort, but I feel like it should be addressed given reviews. Maybe leaving earlier? Overall, the pros beat the cons and this is a beautiful and unique stay. Not sure we will return just because of the boat transportation.
Stayed 3 nights in Jan 2023

8/10 Good

yahkoh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a Beautiful retreat at toetips distance from the beach, sexy music joyous activities and relaxing setting. Food choices are not bad but can improve a tad. What I liked the most is the diverse and inclusive environment. Very worth the trip.

6/10 Okay

Ingrid

Liked: Staff & service, property conditions & facilities
Isla Mucura is beautiful, unfortunately the coordination and communication wasn't easy, the check in process not effective. However staff @ bar was extraordinary and made my stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌊
Stayed 1 night in Jul 2022

10/10 Excellent

Santiago

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how eco friendly the place really is. Great for a romantic get away. The transportation to and from the island is not great. The boat takes in a lot of water and you will be soak and wet both going and coming.
Stayed 2 nights in May 2022

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small Cabañas with a great view. Very calm and relaxing. The staff was kind and friendly
Stayed 2 nights in Sep 2021

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a small paradise. Excellent staff
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Everything was just perfect!
Stayed 3 nights in Aug 2021

10/10 Excellent

Ana Milena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y buena atención
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Honestly, meh
I have travelled extensively in Colombia in the last 4 months, and i have to say, this hotel had the least friendly staff (Crespa and Tyson were nice). Not that the staff is rude or anything, but it seemed like everyone is tired of their job there. Most of the little beaches in front of beach-front "rooms" had rocks or corals. Also, be aware, the property is VERY large, and depending on which "room" you're staying in, it can be quite a walk to the restaurant or the bar. We were fine, but certainly, can be an issue for some. Upon arrival, you're greeted with a welcome drink, they sit you down, and tell you different information about tours, the hours of restaurant/bar, etc., all of which could've been included in a confirmation email. Then you make a line to check in with the only one person checking you in. At this point, everyone from the boat is already here. It would have been more efficient to check in as people are still arriving from the boat, so the first people to get off the boat could be the first people to check in. The hotel offers tours like plankton and snorkeling. For plankton tour, we had to gather at 6pm, and it was a manual hand written process of copying names from one piece of paper (we signed up for a tour upon arrival) to another.. Add that to a dragged on check in, and it's easily 2 hours wasted if you arrive to the island at 12-1pm. Compared to my stays on other islands, not coming back to this one.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Rustic Island in the Colombian Caribbean.
Nice remote rustic paradise island in the Colombian Caribbean. Beach and sea are beautiful. No beach towels and no cushioned beach beds. Restricted use of water. No hot water. Service is ok but not amazing. Food is good but many out of stock options from the menu. Many options for watersports and day tours. Good place to disconnect. Transportation from Tolu is ok but be prepared to land in the beach instead of the dock so feet may get wet and beach in Tolu is not nice. Better to travel light.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Check in and check out time not the same as stated here.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach
Beautiful beach... good food... very nice accommodations
Stayed 3 nights in Jan 2021