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La Poza

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for La Poza

Exterior
Terrace/patio
Superior Suite | Private kitchen | Fridge, microwave, oven, coffee/tea maker
Junior Suite | Living area | 40-inch Smart TV with digital channels
Superior Suite | Individually decorated, individually furnished, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
14 Avenida Guerrero, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪1 min walk‬
  • beach
    ‪2 min walk‬
  • Isla Mujeres Cemetery
    ‪3 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪18 min walk‬

Room options

View all photos for Superior Suite

Superior Suite | Private kitchen | Fridge, microwave, oven, coffee/tea maker

Superior Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite | Individually decorated, individually furnished, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Individually decorated, individually furnished, laptop workspace

Deluxe Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Living area | 40-inch Smart TV with digital channels

Panoramic Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

La Poza

Hotel with a rooftop terrace, a quick walk to North Beach
An outdoor pool and a rooftop terrace are available at this hotel. Housekeeping is available on request.
La Poza offers 18 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables and kitchen islands. Kitchens offer fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at La Poza, you're just a quick walk from North Beach. Features include an outdoor pool and a rooftop terrace.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a lift and a rooftop terrace
  • Just a 5-minute walk from North Beach and 6 minutes on foot from Isla Mujeres Ferry Terminal
La Poza offers its guests an outdoor pool, a rooftop terrace, and a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (98 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's Whatsapp mobile app before check-in

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 25 every 7 days

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Whatsapp mobile app before check-in.

Property is also known as

La Poza Hotel
La Poza Isla Mujeres
La Poza Hotel Isla Mujeres

La Poza Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ronda Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome, great view, great staff, close to shopping, dining, beach all within a few minutes walk. Very clean, updated. I will be back! In El Centro.
Stayed 8 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! The men at front desk were always so nice and helpful! The condo was very clean and newly renovated! Loved it had a kitchen and washer! It was pretty much in the middle. So was walking distance from ferry and the beach!
Stayed 9 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Amenities
A shout out to the team (Esteban) at "la poza", we couldn't have asked for more. The Condo and the locatuon was excellent. The beach is a block away to your right. Four great breakfast restaurant to the right had side next to the mercado. A bank right in front to change your dollars. A GOLF cart rental in front of the condos. The island is four(4) miles long. Excellent restaurants for dinner a block away. Convenient stores, pharmacy, bakerys, coffee shops all around. The bottom floor ofthecondo has a coffee shop and healthy food store, ah and yes a "spa", make your reservation. Great vacation in Isla mujeres!!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Shari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay again
Esteban at the front desk was amazing! Very helpful and rhere if we needed anything
Stayed 9 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were so kind and helpful. The space was very clean and peaceful. The pool on the roof was nice and perfect temperature! Loved every bit of it. Would highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! Clean and comfortable room, Esteban is super helpful and friendly Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at La Poza! We initially booked for one night, but the accommodations were so comfortable and convenient that we ended up staying for six! The unit was spotless, modern, and cozy, with a separate bedroom (with TV), living area (with TV), and kitchen equipped with a microwave, fridge, and stove-top (no oven). While our unit was located on the first floor without a view, the upper floors offered views of the town looking out toward the ocean. We also appreciated the rooftop pool and convenient location. The hotel is just a short walk from the main street lined with restaurants, bars, and shops, and within a 10-minute walk to Playa Norte and the ferry. A golf cart rental shop is conveniently located across the street, making it easy to explore the island. One thing to note is that there is a school next door that can get loud with music starting @8:35am for 30-60 minutes on school days (which was M-Th during our stay). However, it was very quiet during the rest of the day and night. Esteban at the front desk was friendly and helpful throughout our stay, and we always felt safe with staff available day and night. Overall, we highly recommend La Poza for those looking for a budget-friendly, clean, and conveniently located place to stay on Isla Mujeres.
Stayed 1 night in Jun 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hristijan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Francisco, Campeche

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y la amable atención del encargado Esteban.
Stayed 1 night in Aug 2024

10/10 Excellent

Erich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großzügig und modern eingerichtetes Apartment, american style, 2 ACs, 2 TVs, komplette Küche, allerdings self service. Großer Balkon und Dachterasse mit Pool und Sitzgelegenheiten,von der man auf 3 Seiten bis aufs Meer sieht. Umgebung recht laut, dafür ist man in ein paar Minuten am playa centro, norte, am zocalo und auch am Pier. Wir waren sehr zufrieden hier und Esteban steht mit Rat und Tat zur Seite!
Stayed 5 nights in Jul 2024

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Thibaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait
Tout était parfait, literie de qualité et propre, cuisine aménagée pour pouvoir manger, grand salon, machine à laver à disposition… Esteban était super sympathique et serviable, la localisation dans l’île parfaite. Que du bonheur !
Stayed 4 nights in Jul 2024

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes atenciones del host Esteban, el departamento muy limpio y con todo lo necesario para disfrutar playa norte que queda a 2 cuadras. El lugar está rodeado de varios restaurantes y cafeterías a demás de centros comerciales.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorena, Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que le podría serian unas buenas persianas black out... porque aun con las que tiene entra mucho la luz del sol durante la mañana.... y aveces uno quiere despertar tarde...
Stayed 2 nights in Jun 2024