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Islay House

3.5 star property

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Garden
Reception
Classic Double Room, Ocean View | In-room safe, individually decorated, free WiFi, bed sheets
Classic Double Room, 1 King Bed, Ensuite | In-room safe, individually decorated, free WiFi, bed sheets
Pet-friendly

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Parking included

Explore the area

Map
Islay House, Bridgend, Islay Island, Scotland, PA44 7PA
  • Islay Ales
    ‪3 min walk‬
  • Bowmore Distillery
    ‪5 min drive‬
  • Bruichladdich Distillery
    ‪9 min drive‬
  • Islay (ILY)
    ‪20 min drive‬

Room options

About this property

Islay House

Victorian hotel with free breakfast and coffee shop/cafe
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services and laundry facilities.
Islay House offers 11 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Islay House, you're just a quick walk from Islay Ales. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Islay Ales and 5 minutes by car from Bowmore Distillery
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at Islay House. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Islay Island hotel.

Guests are served a free full breakfast daily from 8 AM to 10:30 AM.
The Peat Cutter – On-site bar.
The Jib Door – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Islay House Tea Rooms – Overlooking the ocean and garden, this coffee shop serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Islay House Tea Rooms
  • The Jib Door
  • The Peat Cutter

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 30 September and 31 December.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per day.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Islay House Hotel Isle of Islay
Islay House Isle of Islay
Islay House Hotel
Islay House Islay Island
Islay House Hotel Islay Island

Islay House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 102 reviews
Rating 8 - Good. 9 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keiichiro

Stayed 1 night in Sep 2022

10/10 Excellent

Keiichiro

Stayed 2 nights in Sep 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Charming, historic property
Lovely room, outstanding location and excellent breakfast! Only two issues: the room key did not lock the door and the hand spray in the shower did not work.
Stayed 1 night in Sep 2022

8/10 Good

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful but could use some refreshing. Overall we’re glad we stayed there, it’s like being in Downton Abby. Staff was very friendly and helpful. Make sure you have dinner reservations way ahead of your stay.
Stayed 1 night in Sep 2022

2/10 Terrible

The Hon S

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very disappointing
My wife and I booked two nights at the Islay House at a cost of £520. We chose it because of the gourmet restaurant and the availability of a room with a bath. We arrived off the ferry at 1.00 pm but we’re told to return later. There was no mention of the closure of the restaurant. When we returned, the manager told us that the restaurant was closed and gave us a room without a bath - we discovered later that rooms with baths were available. There was no advance email warning about the restaurant and menus and photos still appear on the website. The manager attempted to book us into local restaurants, but all were full. We finally had to drive five miles and wait an hour to collect a poor quality takeaway from an Indian restaurant. The manager was unapologetic and refused to offer any refund. Her behaviour was totally unacceptable.
Indian takeaway
Stayed 2 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make our stay at Islay House amazing.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ramanjit

Stayed 2 nights in Aug 2022

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service, amenities
this property is for sale and it was obvious in the service
Stayed 3 nights in Aug 2022

6/10 Okay

Sergio

Stayed 2 nights in Aug 2022

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - quiet, peaceful and comfortable. I would definitely go back.
Stayed 2 nights in Aug 2022

4/10 Poor

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities
Faulty towers
The house is beautiful and breakfast good but that’s about it. Rooms aren’t properly cleaned and windows are broken. Staff isn’t helpful and there’s something really strange about this place. And clearly over prized! Chose another hotel if you’re going to Islay
Stayed 2 nights in Jul 2022

10/10 Excellent

Jenna

Stayed 2 nights in Jul 2022

10/10 Excellent

mary

Stayed 2 nights in Jul 2022

10/10 Excellent

Kjell

Stayed 1 night in Jul 2022

2/10 Terrible

William

Stayed 1 night in Jun 2022

10/10 Excellent

Olga, Medellin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Islay house felt like being trasported in time. Beuatiful house with great service. Just perfect!
Stayed 2 nights in Jun 2022

8/10 Good

Kathleen, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The stately country home to the maximum. The common rooms, including the library, bar, living room and breakfast room were right out of a history book. The bathroom door not shutting and the Tv coming on by itself at 21:30 not as endearing.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jacquie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay, beautiful grounds and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Yannie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very helpful staff - thanks Paul and James!
Stayed 3 nights in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place with a fabulous location
Super place to stay with stunning walks around the property incorporating forest and the most stunning beach.
Stayed 2 nights in May 2022

10/10 Excellent

Stewart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at Islay House - from the moment we arrived to the minute we left. The hotel staff greeted our family with friendliness and warmth and went out of their way to ensure our stay was truly special. Upon arriving before our formal checkin time, we were warmly greeted and our bags put into storage. We were given a brief informal tour of the interior property which revealed fascinating facts about the house’s history. The service was first class; the room and property exquisite; and the food gourmet. All accommodations were met, including a fold-out bed for our son and vegan meals for myself, which were outstanding. The bar is a gem and the single malt selection excellent. If you don’t plan on staying here, at least visit the bar and book a table at the restaurant - you will not be disappointed. The staff touched us on a level that was special and rare to find nowadays. Thank you Islay House for making our stay on Islay a truly magical experience!! We look forward to seeing you again soon.
Stayed 2 nights in Apr 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Stay
The Islay house hands down was the best stay on our trip. Clean gorgeous house, top staff, and excellent food. Not to mention Robert the bartender is great.
Stayed 1 night in Mar 2022

8/10 Good

David

Stayed 5 nights in Oct 2021

10/10 Excellent

Orsolya

Stayed 3 nights in Oct 2021

10/10 Excellent

John

Stayed 3 nights in Oct 2021