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Ace Hôtel Issoire

3.0 star property

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Photo gallery for Ace Hôtel Issoire

Reception
Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500
  • Centre d'Art Roman
    ‪4 min drive‬
  • Château de Parentignat
    ‪4 min drive‬
  • Zénith d'Auvergne
    ‪21 min drive‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Free parking
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About this property

Ace Hôtel Issoire

Lakefront hotel in Issoire with free parking
This smoke-free hotel features a 24-hour front desk, a TV in a common area and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Ace Hôtel Issoire offers 54 air-conditioned accommodations with a hairdryer and free toiletries. Digital televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at Ace Hôtel Issoire. During your stay, you'll be within walking distance of Centre d'Art Roman. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a lift, a terrace and a vending machine
  • Just a 4-minute drive from Centre d'Art Roman and a few minutes from Château de Parentignat
  • Pets welcome for a fee
Ace Hôtel Issoire offers its guests a terrace, a vending machine, and a television in common area. WiFi is free in public spaces. Free self parking is available.

This 3-star Issoire hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 8.90 for adults and EUR 5.10 for children

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.9 for adults and from EUR 5.1 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ace Hotel France/Issoire
Ace Hôtel Issoire
Ace Issoire
Ace Hôtel Issoire Hotel
Ace Hôtel Issoire Issoire
Ace Hôtel Issoire Hotel Issoire

Ace Hôtel Issoire Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 731 reviews
Rating 8 - Good. 303 out of 731 reviews
Rating 6 - Okay. 43 out of 731 reviews
Rating 4 - Poor. 7 out of 731 reviews
Rating 2 - Terrible. 8 out of 731 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rhys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
Staff were friendly, room was clean and well presented. Free soap, shower gel etc. Only criticisms are the pillows, which seriously lack any support and the air conditioning, which really needs to be more powerful for the area its in during the summer months.
Stayed 1 night in Jul 2024

8/10 Good

Jane

Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Extra charges
Extra charges for dog which were not stated up front
Stayed 1 night in Aug 2023

10/10 Excellent

Marcia

Stayed 1 night in Mar 2023

8/10 Good

jose manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Great Stopover.
This hotel was not as good as its sister in Rouen, although the Rouen one is brand new. This one could with a bit of a refurb but is still excellent value and one of the better budget hotels available. Perfect for a stopover en route to the south.
Stayed 1 night in Jun 2022

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2021

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it's position by a lovely lake and a convenient American diner next door. It's our 4th visit. Great for dogs. Good value for money. It needs an extra pillow each. (I now take my own.) and the heating wasn't giving as much heat as we'd have liked. It was - 3 degrees outside.
Stayed 1 night in Jan 2022

8/10 Good

Arthur

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It was a overnight stop en route south. Everything was good. Reception could do of an additional operative as the young lady was trying to book you in and continually answering the phone at the same time, causing delay
Stayed 1 night in Oct 2021

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose the cheapest night I could book (sunday obviously) as I was on a road-trip to Spain. I've invariably stayed on Ibis but to be honest I've been waiting for way too long for refurbishments on most of the hotels they provide, I find myself booking Mercuresss as I don't trust the usual Ibis any longer, let alone the Budget one. No one paid me to write this, I just don’t have the time and patience so it’s rare. I’ve just been a bit stubborn and never contemplated other brands other than the Accors. Now; I had a quick check on this Sighor group web and I couldn't even find an English translation of it. Pure Frenchie then methinks... Well, good on them! To the point at last: my room and the whole place felt new! Not even the tinniest dead insect :o) -and that’s free snacks in France! (ok, you can cut this bit) So quiet (sunday though) and so so clean. Felt safe, van was safely parked, paper cups, small tissues on toilet (I know people hate them) which is actually a massive saving compared with rolls (just adapt people!) and then even a hair dryer! Go figure! All my delicates with no moisture at all!…. It totally confirmed the reviews I've read beforehand so here's a new customer to ‘yous’. Here goes the predictable then: Issoire’s Ace Hôtel is ace!! p.s.: I should get a voucher for this or somethin' or nuffin’… (scrap this as well, he thinks he’s funny)
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet, clean, but no service
Quiet and clean. However there is no add-on service. A simple vending machine would be great, especially With COVID restrictions where it is not possible to eat outside after 9pm. No coffee, no tea, no snack… nothing.
Stayed 1 night in Jun 2021

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for the price !
This hotel was perfect if you wish to stop and be near the highway . It was clean and very affordable
Stayed 1 night in Feb 2021

10/10 Excellent

Sonia

Stayed 1 night in Aug 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
It was comfortable,clean and warm (outside temperature was - 4 degrees) what more do you need from an over-night stop?
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
An excellent short stay.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with pets
Disliked: Staff & service
The property clearly ranks itself up alongside the Ibis chain, but someone seems to have forgotten to tell the miserable and rude girl who was working on reception for breakfast service. Her appalling attitude wouldn’t be acceptable at the lowest of low hotel chain, and we will not be returning to this hotel, or any of its chain hotels if this is the standard one can expect.
Stayed 1 night in Dec 2019

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

J T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for secure overnight stay
We like Ace Hotel Issoire and use as an overnight stay to Spain plus points are secure parking, well presented rooms, friendly reception staff and decent breakfast plus located adjacent to Motorway and shopping centre. We rate as good value in its price range - recommend
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Ace Hotel we have stopped in. Big room, comfortable bed and quality bedding. No restaurant but excellent bistro nearby
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was satisfactory, staff friendly. Parking good.
Stayed 1 night in Jul 2019

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best budget chain of hotels.
Best budget chain with the most superior breakfasts of all. Only French people want a sweet breakfast with just sweet foods great choice of savoury options.
Stayed 1 night in Jan 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stop
Arrived late at the hotel due to heavy traffic, I called the hotel from the road and was assured my room was ready and the reception was open. We arrived to a warm welcome and given a large clean room and a comfortable bed. Great breakfast and fast checkout in the morning set us up for our onward journey to the Costa Brava. Thank you Ace Hotel, I shall use your hotel chain again.
Stayed 1 night in Sep 2018

8/10 Good

J T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomend for overnight stopover
We have overnight stayed at this Ace Hotel several times between Spain and Calais. This is a convenient location adjacent to Motorway and has good secure free parking plus close to a retail park for refueling etc. Rooms are well presented and comfortable and free WiFi. There is a decent continental breakfast offering competitively priced. Staff are friendly and helpful which makes this a good overnight stopover.
Stayed 1 night in May 2018