4/10 Poor
Ikra Kiran
Travelled with partner
19 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:
- Good location to reach Sultanahmet mosque and surrounding areas
- Some restaurants and souvenir shops around the corner
- Gorgeous view of the Süleymaniye Mosque
- Free breakfast everyday
- General nice staff
Cons:
- Taps had boiling water coming out of them unless you left them running for 10 minutes (sometimes the cold side would be hot and hot side would be cold also)
- Room was pictured bigger than it was in real life
- Cleanliness was not as good as it should be
- Outdated rooms and style including old bedding which is pilling
- Lighting was poor in the rooms
- Not very helpful when asking for restaurant recommendations (this may be down to the language barrier but it would be helpful to have some English speaking staff for a touristy hotel)
- When we asked for the room to be made up they didn’t do a great job (bed sheet not fixed properly or changed etc)
- Only one water fountain on the terrace through the whole hotel (not one at reception or on the floors) so this was difficult as we didn’t drink the tap water. At times we would either have to go all the way to the terrace to get fresh mineral water or just stay thirsty
- TV only showed Turkish channels and no subtitles - when you know your main customers will be tourists I think this would be beneficial to look into
- Not much variation with breakfast
Overall, I wouldn’t stay here again. Spend a bit more and stay somewhere with more comfort, cleanliness and space!
Ikra Kiran
Stayed 5 nights in Sep 2024