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Carlton Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Hotel

Turkish bath/hammam
Lobby
Premium bedding, minibar, in-room safe, desk
Exterior detail
Turkish bath/hammam

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Feyziye Cad No. 22 Sehzadebasi, Istanbul, Istanbul, 34470
  • Süleymaniye Mosque
    10 min walk
  • Beyazit Square
    11 min walk
  • Grand Bazaar
    12 min walk
  • Istanbul (IST)
    47 min drive

Room options

View all photos for Economy Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Economy Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Triple Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Triple Room, 3 Single Beds

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior

Hotel Mosaic

Pool
Hot tub
Spa
Free WiFi
4.0 out of 5, Very good, (167)
The price is €111
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Hotel Mosaic

About this property

Carlton Hotel

Hotel with a full-service spa, near Grand Bazaar
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, spa services and 24-hour room service.
Carlton Hotel offers 75 accommodations with minibars and a safe. Beds feature premium bedding. Premium satellite televisions are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Carlton Hotel, you're just a quick walk from Laleli Mosque. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Grand Bazaar and Süleymaniye Mosque
  • Airport shuttle service available for a fee
Carlton Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly Carlton Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Istanbul hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Carlton Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, Bulgarian, English, Farsi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 250 per person (one-way)
  • Airport shuttle fee per child: TRY 250 (one-way), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Carlton Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 10807

Property is also known as

Carlton Hotel Istanbul
Carlton Istanbul
Carlton Hotel Hotel
Carlton Hotel Istanbul
Carlton Hotel Hotel Istanbul

Carlton Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 20 out of 167 reviews" "
Rating 8 - Good. 44 out of 167 reviews" "
Rating 6 - Okay. 49 out of 167 reviews" "
Rating 4 - Poor. 26 out of 167 reviews" "
Rating 2 - Terrible. 28 out of 167 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anwar

Travelled with partner
Liked: Staff & service
Good value for money
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2021

4/10 Poor

blind

Stayed 7 nights in Nov 2020

10/10 Excellent

Sahand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really respectfull, helpfull and the service is very good also the hotel is clean.
Stayed 3 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was extremely small and the breakfasts was miserable, the location was perfect the reception was good overa
Stayed 2 nights in Sep 2020

6/10 Okay

Waqar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Hazem

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
My ceiling roof was dusty , drinks in my room was paid services without any indications and was super expensive
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated, dirty carpet and walls, bathroom had a very bad smell, shower has mold. I requested to be moved to a different room and had to pay extra. hotel rooms are nothing like the pictures, very disappointed. Staff is nice though.
Stayed 6 nights in Aug 2019

4/10 Poor

ABDULQADER

Disliked: Cleanliness, property conditions & facilities, room comfort
They give us two rooms at back side which is have bad looking and dirty
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked the price, didn’t like the rude receptionist
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It a shaddy property, its old hotel with bad bedding n blankets.the woden work in the room is getting very detonating. It looks very beautiful from the picture please do not get carried away by the pictures. The staff is very arrogant. We landed in the hotel at night 3:00am and we had paid for thenight our room was given to someone else as we had booked a 3 beded room. We were made to wait n then given a smaller room. The night manager was very arrogant. The break fast was very ordinary, no one smiles. Had a tough time.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
It wasn’t very clean and the there were loud music which you couldn’t sleep
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Sattar

The stay was ‘okay’ the hotel is located in a nice place, the Wi-fi doesn’t quite reach the rooms. The food is amazing. The mattress are quite hard to sleep on.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2018

2/10 Terrible

Sally, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was really dirty and the tub was full of the previous guest's hair. The bedding was also dirty and I saw cockroaches with my own eyes. The lights in the room were not working and the comforters in the closet was full of dust and had a pungent odor. Seriously, this place will ruin your Istanbul experience. Pay a little more and stay somewhere else. The breakfast was decent, but seeing the cockroaches will make you too nauseous to eat.
Stayed 2 nights in Sep 2018

10/10 Excellent

Rooby, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its quiet and cosy. The staff are friendly. The location is really convenient for my preferred places. The area is so alive and cheerful. Its my second year to stay in carlton hotel and next year i will stay there too.
Stayed 4 nights in Sep 2018

2/10 Terrible

manny, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humiliated by manager - worst experience ever
I usually dont write reviews when i have a bad experience as it may have been a one off but this time i was humiliated by the manager and kicked out of the hotel like ive never heard before or experienced. To start with i was in this hotel for a total of 6 days, every one of those six days there was an issue with the safe box and every time i asked the staff to change it he wouldnt and instead repaired and said call me every time u wish to open. Secondly the air conditioning was not working properly and leaked throughout the night which kept me and my wife up at 2am and 4am. The window facing the outside to other rooms was broken in the sense that it would not close wothout using considerable force. The above are some of the issues i experienced but can live with and have done before without complaining. The most upsetting part was partially my fault, i didnt read the check out time on the last day and came back to the hotel to find that all my luggage was downstairs in the lobby packed by the staff. I didnt release at the time why my luggage was downstairs and asked the manager why this happened, he shouted at me and said that he told me yesterday about this (even though i never spoke to him before or even seen him). I asked him not to shout at me as my baby boy and wife and other people were watching but he continued and insulted me and my family. When i said is this how u treat customers, he shouted and said he doesnt care and to get out and kicked me out with my family.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2018

2/10 Terrible

Adnan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreliable HOTEL
They took my reservation and hen I arrived, they said they has no room for me. They were nice enough to find another hotel closeby. After a long travel, this is the last thing one expects. They made no communication about the situation. This appears to be a breach of contract. After all, what is the point of making the reservation. It was a horrible experience.
Stayed 2 nights in Jan 2018