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Crowne Plaza Istanbul - Old City by IHG

5.0 star property

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Photo gallery for Crowne Plaza Istanbul - Old City by IHG

Exterior
Exterior
Exterior
Exterior
2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134
  • Laleli Mosque
    ‪2 min walk‬
  • Grand Bazaar
    ‪10 min walk‬
  • Süleymaniye Mosque
    ‪14 min walk‬
  • Istanbul (IST)
    ‪47 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds, Smoking, Club lounge access

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Smoking, Club lounge access

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Club lounge access

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Non Smoking, Club lounge access

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Club lounge access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Club lounge access

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Club lounge access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Smoking, Club lounge access

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Istanbul - Old City by IHG

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crowne Plaza Istanbul - Old City by IHG offers 257 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 54-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Healthia Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Istanbul - Old City by IHG. During your stay, you're just a quick walk from Grand Bazaar. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body treatments or aromatherapy at Healthia Spa & Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Grand Bazaar and Süleymaniye Mosque
  • Airport shuttle service available for a fee
Crowne Plaza Istanbul - Old City by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the luxury Crowne Plaza Istanbul - Old City by IHG. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:30 AM.
Shebap – This restaurant serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Abre
  • Shebap

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,507 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 54-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 25 February 2025 to 1 March 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per room (one-way)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Istanbul - Old City by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2539

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crowne Plaza Istanbul City
Crowne Plaza Istanbul Old City
Crowne Plaza Old
Crowne Plaza Old Hotel Istanbul City
Crowne Plaza Istanbul Old City Hotel Istanbul
Wyndham Istanbul Old City Hotel
Wyndham Old City Hotel
Crowne Plaza Istanbul Old City Hotel
Wyndham Old City
Istanbul Old City
Crowne Plaza Old City Hotel
Crowne Plaza Old City
Crowne Plaza Istanbul Old City
Crowne Plaza Istanbul Old City an IHG Hotel
Crowne Plaza Istanbul - Old City by IHG Hotel
Crowne Plaza Istanbul - Old City by IHG Istanbul
Crowne Plaza Istanbul - Old City by IHG Hotel Istanbul

Crowne Plaza Istanbul - Old City by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rajesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. House keeping was top notch. Where my room was located i could hear people from the outside and every morning i could hear the delivery lorries beeping. Something they cant control was road work at the front of hotel. It's not management it's municipality. Other than that one week stayed was very pleasant. I would definitely recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly & helpful making sure you got the most from the stay
Stayed 3 nights in Nov 2024

2/10 Terrible

Zviad

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not even a two star hotel
Stayed 5 nights in Nov 2024

8/10 Good

Hamida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really good the rooms were spacious but there was alot of road work outside the hotel which was disruptive other than that it was good location good breakfast.
Stayed 5 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Radhakrishnan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Very friendly service. Special praise for hotel staff Juliana who guided us with tips on how and where to get around in Istanbul. Good location. Metro and tram stations close by Excellent breakfast. Small rooms but well kept. Only issue is the sound of tram in the night. Can the windows be sound proof. It is a five star hotel.
Stayed 4 nights in Oct 2024

6/10 Okay

Oletha

Liked: Cleanliness
Disliked: Property conditions & facilities
The area is in the midst of street renovations so getting transportation without the help of staff it was difficult. The ADA ramp is way to high for elder clientele.
Stayed 2 nights in Oct 2024

10/10 Excellent

Said

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay - rooms were nice. Location is great - walkable to sights, restaurants etc.
Stayed 4 nights in Oct 2024

6/10 Okay

mohsen

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shahla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall interior design, cleanliness and staff their service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Fariba

Disliked: Staff & service
The hotel is not providing the room service as a 5 start hotel and not so clean. Room service was poor for 5 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Freshta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. They went above and beyond to make our stay enjoyable.
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Amenities, property conditions & facilities
Very helpful staff and bell captain
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

RONALYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne plaza itself overall was exrcellent But the main entrance under road construction which ruin my wheel new luggage. When we checked out I did hired their airport transfer to save wheel luggage.
Stayed 5 nights in Sep 2024

10/10 Excellent

Heena

Stayed 4 nights in May 2024

2/10 Terrible

Zainab

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transportation. Located in the heart of Old Town. Free breakfast is a plus.
Stayed 1 night in Jul 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel, the only hotel I have been using in the past 7 years
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadia

Travelled with family
Everything went smooth from checking in to out. Wonderful accommodation and great service. All the staff members were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Samera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel nice and clean
Stayed 4 nights in Jul 2024

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