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4.5 out of 5

"A memorable stay. Excellent service and professional staff. A few mentions: The concierge: He never tired of our endless questions! Thank you so much ... " More

By First time visitor Prague on Mon 27 Apr 2015

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Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

One Bedroom Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Bosphorus Bridge View King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Divan Istanbul. During your stay, you're just a quick walk from Taksim Square. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.

  • Free WiFi
  • Enjoy a bite to eat at Lokanta by Divan, a fine-dining restaurant that serves Mediterranean cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Taksim Square and 6 minutes on foot from Istanbul Devlet Tiyatrosu
  • Airport shuttle service available for a fee

Divan Istanbul ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Divan Istanbul

Everyone (4) Couples (3) Business (2) Family (2) Other (1)
5 out of 5

Super

The Staff were friendly And very helpful. Always polite And with A SMİLE. I was surprised when we arrived at The Hotel , after spending The evening out celebratiing My wifes birtday, to find A bottle of kavaklidere on ice and a cake with A BİRHDAY card. I thanked The management the following day. I Will stay there again when I next visit İstanbul. Thats for sure. Hasan Balci

Posted by on 1 Jul 2014

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Comment from Hotel Management

12 Sep 2020 by Guest Relations Manager

Dear Guest, Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,

5 out of 5

Deserves a Definite Yes!

A memorable stay. Excellent service and professional staff. A few mentions: The concierge: He never tired of our endless questions! Thank you so much for your patience! Dining: Varied and interesting menus and dishes of excellent quality and good value for money. A minor remark: Breakfast service à la carte, just a little slow. Rooms: Excellent value for money. Clean, well-maintained. Rooms quiet. Security: Excellent. Having encountered an issue concerning security, I have to state here that it was dealt with efficiently and with professionalism. Much appreciated. Fitness: Lovely swimming-pool. Fitness: maybe a little overhaul required in terms of the equipment provided. Overall a great stay. Would definitely return. We were really made to feel at home.

Posted by on 27 Apr 2015

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Comment from Hotel Management

12 Sep 2020 by Guest Relations Manager

Dear Guest, Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,

5 out of 5

Posted by on 29 Jul 2024

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Comment from Hotel Management

23 Aug 2024 by Sinan KURUHÜSEYİNO

Dear Valued GuestThank you for staying at Divan İstanbul, Istanbul and for taking the time to share your very kind comments with us. We're thrilled to hear that you had a wonderful experience during your stay.We truly appreciate your support and look forward to welcoming you back to Divan IstanbulBest wishes,Front Office ManagerSinan Kuruhüseyino

4 out of 5

Posted by on 13 Nov 2022

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Comment from Hotel Management

6 Sep 2023 by Cemal Tamer

Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you so much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer

2 out of 5
C’est plus comme avant c’était vraiment sale les chambres et puis

Posted by on 30 Sep 2021

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Comment from Hotel Management

30 Sep 2021 by Guest Relations Manager

Dear Valued Guest, Warm greetings from Divan Istanbul Hotel. Thank you very much for letting us know your inconveniences regarding your stay in our hotel . We appreciated the time you have taken to bring them to our attention. We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,

5 out of 5
Man fühlt sich wie in einer grossen Familie... Schöne Details (Bar, Licht ein-/aus im Bad und Kleiderschrank). Sehr guter Service.

Posted by on 30 Nov 2019

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Comment from Hotel Management

1 Dec 2019 by Mustafa Aşıcı

Dear Valued Guest, Warm greetings from Divan Istanbul! Thank you very much for taking the time to write about your experience at Divan Istanbul. We really appreciate your excellent feedback. We are passionate about exceeding our guests' expectations and we are so delighted to hear that you were well taken care of by our colleagues. We are honored that you choose Divan Istanbul and we look forward to welcome you again. Yours sincerely,

4 out of 5
Lage top, Einrichtung etwas spartanisch Personal ein wenig ignorant

Posted by on 25 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Mustafa Aşıcı

Dear Valued Guest, Warm greetings from Divan Istanbul! Thank you very much for taking the time to write about your experience at Divan Istanbul. We really appreciate your excellent feedback. We are passionate about exceeding our guests' expectations and we are so delighted to hear that you were well taken care of by our colleagues. We are honored that you choose Divan Istanbul and we look forward to welcome you again. Yours sincerely,

5 out of 5

Posted by on 1 May 2019

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Comment from Hotel Management

3 May 2019 by Mustafa Aşıcı

Dear Valued Guest, Warm greetings from Divan Istanbul! Thank you very much for taking the time to write about your experience at Divan Istanbul. We really appreciate your excellent feedback. We are passionate about exceeding our guests' expectations and we are so delighted to hear that you were well taken care of by our colleagues. We are honored that you choose Divan Istanbul and we look forward to welcome you again. Yours sincerely,

5 out of 5

super leuk hotel

Zo als ik bij de titel vermelde .. Het is een super leuk hotel waarde voor je geld . Geen opmerkingen . De lokatie is heel interessant . En de personeel ook heel behulpzaam . Als je naar Istanbul komt zeker kiezen voor deze hotel ..... Je zal er zeker geen spijt hebben bij Divan Hotel Groetjes ....

Posted by on 4 Mar 2016

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Comment from Hotel Management

12 Sep 2020 by Guest Relations Manager

Dear Gulhan,Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,

5 out of 5

merveilleux

très bon hôtel, belle emplacement ..........................................................................................................................

Posted by on 30 Oct 2015

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Comment from Hotel Management

12 Sep 2020 by Guest Relations Manager

Dear Kıvılcım, Thank you for your Hight rating! We are honored that you choose Divan Istanbul Hotel and we look forward to welcome you again. Yours sincerely,

Renovations + Closures

The following facilities are closed during Ramadan:

  • Dining venue

Property Features

Divan Istanbul offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Divan Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 1 building
  • 190 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Beyoglu Station (2.6 km / 1.6 mi)
  • Metro station: Taşkışla Cable Car Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Divan Istanbul offers 190 accommodations with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Egyptian cotton linens
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Lokanta by Divan – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Divan Pub – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Maromi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

  • Sauna in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Divan Istanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Divan Istanbul

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Divan Istanbul Hotel dress code is smart casual and guests are asked to refrain from wearing sportswear, trainers, gym outfits, slippers, flip-flops, baggy clothing, and shorts in the restaurants, bar, and lobby lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • UnionPay
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 6
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 142 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Divan Hotel
  • Divan Hotel Istanbul
  • Divan Istanbul
  • Divan Istanbul Hotel
  • Divan Istanbul Hotel
  • Divan Istanbul Istanbul
  • Divan Istanbul Hotel Istanbul

You should know

  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.