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"The location is very good. Bus and tram at the front of the hotel. The bath is dirty. No idea what cleaners are doing. The nice marble in the bathroom ... " More
14 Apr 2019 by Erhan Cakay
Dear guest, First of all thank you for choosing Eresin Hotels Topkapı. We would like to thank you for sharing your hotel experience with us.Your comments are very important for us to improve our service quality.That will be pleasure for us to wellcoming you again.Kindest Regards
24 Sep 2018 by Erhan Cakay
Dear our valued guest, Thank you for taking the time to review your stay. We hope that you will consider staying with us again on your next visit. Kindest regards, Erhan Cakay General Manager
9 May 2023 by Eresin Hotels Topkapi
Dear Nicholas K., Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,
9 May 2023 by Eresin Hotels Topkapi
Dear Dr Syed Rasheed Ahmad,Thank you very much for choosing to stay at Eresin Hotels Topkapi, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,
10 May 2024 by Osman Berk Asst.GM of Rooms
Sayın Ali Haydar Bey,Eresin Hotels Topkapi deneyiminize gönderdiğiniz olumlu derecelendirmeniz için sizlere teşekkür ederiz. Sizleri tekrar aramızda görmek ve hizmet vermekten onur duyarız.Saygılarımızla,Osman BerkAsst. Gm Of RoomsEresin Hotels
9 May 2023 by Eresin Hotels Topkapi
Dear Xhemil,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,
1 Jun 2021 by Eresin Hotels
Dear Guest, First of all, we would like to thank you for choosing Eresin Hotels Topkapı for your stay. We greatly appreciate your feedback reflecting your hotel experience with us, therefore giving us a chance to improve our service quality. We would be very grateful if you could provide details so that we can understand what problems you are having at our properties and take action. We look forward to welcoming you back to one of our hotels as soon as possible. Best regards,
5 Nov 2019 by Erhan Cakay
Dear guest, At first, we would like to thank you for choosing ERESIN HOTELS TOPKAPI for your stay. We do highly appreciate your feedback reflecting your hotel experience with us, thereby giving us the chance to improve our service quality. We very much look forward to welcoming you soon again at one of our hotels. Kind regards,
15 Oct 2019 by Erhan Cakay
Dear guest, At first, we would like to thank you for choosing ERESIN HOTELS TOPKAPI for your stay. We do highly appreciate your feedback reflecting your hotel experience with us, thereby giving us the chance to improve our service quality. I would like to inform you that, we have a central A/C system and it is working depence of the outside tempereture. We very much look forward to welcoming you soon again at one of our hotels. Kind regards,
The following facilities or services will be unavailable from November 10 2024 to November 17 2024 (dates subject to change):
Eresin Hotels Topkapi offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, 14 meeting rooms, and coworking spaces. A children's pool, a sauna, and spa services are also featured at the luxury Eresin Hotels Topkapi. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge)
Eresin Hotels Topkapi offers 251 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Eresin Hotels Topkapi has a restaurant on site.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Aqua Life & Spa has 6 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received complete vaccination at least 10 days prior to check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Outside food and beverages are not permitted on the premises. Detected items will be stored and returned at check-out.
This property will place a credit card authorization for the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Eresin Hotels Topkapi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink is not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received complete vaccination at least 10 days prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
