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Nayla Palace Hotel

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Photo gallery for Nayla Palace Hotel

View from property
Interior entrance
Lobby
Standard Double or Twin Room | Minibar, in-room safe, desk, blackout curtains
Standard Double or Twin Room, Sea View | Street view

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Kutlugün Sokak, Istanbul, Istanbul, 34122
  • Hagia Sophia
    3 min walk
  • Palatium Cafe & Restaurant
    1 min walk
  • Istanbul Cankurtaran Station
    3 min walk
  • Istanbul (IST)
    56 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, blackout curtains

Family Triple Room

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout curtains

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room, Sea View

  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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4.6 out of 5, Wonderful, (1003)
The price is €136
for 1 room
includes taxes & fees
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About this property

Nayla Palace Hotel

Hotel with free breakfast, a short walk to Hagia Sophia
Along with a rooftop terrace, this hotel has a microwave in a common area and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Nayla Palace Hotel offers 18 accommodations with minibars and a safe. 32-cm LED televisions come with satellite channels. Bathrooms include a shower, dressing gowns and slippers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Nayla Palace Hotel, you're just a quick walk from Hagia Sophia. Features include free breakfast and free WiFi in public areas, plus a rooftop terrace.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Hagia Sophia and 5 minutes on foot from Blue Mosque
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Nayla Palace Hotel.

Smoking is allowed in designated areas at this Istanbul hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10 AM.

Languages

English, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (TRY 100 per night)
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-cm LED TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nayla Palace Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: TRY 100 per night (3 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.
Property Registration Number 2022-34-1037

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Nayla Palace Hotel Istanbul
Nayla Palace Istanbul
Nayla Palace
Nayla Palace Hotel Hotel
Nayla Palace Hotel Istanbul
Nayla Palace Hotel Hotel Istanbul

Nayla Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 4 out of 25 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaymaa

Stayed 7 nights in Sep 2022

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2020

2/10 Terrible

A S

Liked: Cleanliness
Disliked: Staff & service
Unprofessional shuttle arrangement,but good lctn
Now to be fair, even though I mainly gave the bad review and rating due to the incident I experienced, and the lack of some basic things in the hotel, I should say that in general it is a DECENT hotel, in terms of cleanliness, breakfast, and good location. Now, THE BASIC FLAWS: 1. Wi fi only reached the corridor, almost non existing in the room. Maybe cause my room is far from the router and other room might not have the problem. But they DO list that one of the facilities is wi fi in your room, so they should get better or more routers if they already listed it. I complained about it, and the response was simply "even the internet in my phone is weak today, maybe there is a problem from the operator". SMH 2. Booked a sea view room. No sea could be seen from the window. That it's technically facing to the direction of the sea, YES, but View, a big NO Now, the MAIN INCIDENT which mainly affected my rating: Booked for a shuttle, and they gave wrong travel code and wrong phone number.my name was also not on the sign they held in the airport. Ended up waiting for almost 2 hours and wasting a lot of international roaming credits sorting things out. Came to the hotel and nobody admitted who sent me the wrong information in hotels.com message app.after endless complaints and asking to speak to the manager, he apologized. But I never got to know who was responsible and the guy never apologized to me
Stayed 3 nights in Oct 2019

8/10 Good

Sylvia, USA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to most top things you must see. Around the corner from multiple restaurants. Clean, quiet street, comfortable beds, nice sheets and towels, plenty of hot water, friendly. Nothing fancy Good Value for the Price. I would use it again.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel u could not imagine! Please avoid!
The worst hotel beyond imagination! Worst nightmare ever! I had the "do not enter" red bottom on outside my hotel room door to indicate no cleaning required and don't want anyone to enter the room, I also reconfirmed the reception that no cleaning is required and stressed no one should enter our room, BUT they still did! The cleaning lady also threw away our staff that we need and put our pajamas on the dirty luggages! Obviously something very wrong with the staff hiring of this awful staff hiring system (reception and cleaner) of this extremely badly managed hotel! Further, we asked the reception to call for a taxi to the airport, the reception said 5 mins, at the end we waited and waited and the taxi finally came after 45mins! The reception had that didn't care attitude and knew we had were going to be late for the international flight, and he laughed and joked that we will be alright! He didn't even care to chase and follow up with the taxi company until we urged him to call again after 30mins!There were no other customers at the reception and he was just sitting around doing nothing and playing on his phone!He knew we were in big trouble with the lateness and the airport is yet another 45mins away!How irresponsible the staff could be?No hotel should be opened to cause some much troubles to guests who want to relax and a holiday! I really wouldn't recommend this hotel to anyone unless you want your day to be screwed up very badly!! Please avoid ,with all my heart.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The Location was good food was good to it wAs near the blue mosque
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and the service. Delicious breakfast every day was a plus and it's proximity to major tourist sites like the blue mosque and Hagia Sophia and several other sites is advantageous. I'll definitely stay there again when I travel to Istanbul.
Stayed 7 nights in Jul 2019

10/10 Excellent

Jim, Kirkland WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Many major sights are within easy walking distance. Many others such as the Grand Bazaar and the waterfront also walkable or take the tram which is nearby. The guys at the front desk were very friendly and very helpful. We would definitely stay here again. Good European style breakfast.
Stayed 5 nights in Jul 2019

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They house keeping stole some items from us , and the hotel didnt fix this issue
Stayed 1 night in Jul 2019

10/10 Excellent

rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Muzafar

Liked: Cleanliness, staff & service
Window no view
Stayed 3 nights in Apr 2019

10/10 Excellent

NinoBates, Calhoun, Georgia, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved Nayla Palace Hotel. The property is clean and staff is helpful and friendly. The location is the best in town right in the middle of all the action 2 minutes walk to Sultanahment Square. My mom and I felt like we knew the staff for a long time. We felt safe and protected and had a lovely time in Istanbul. We will return! Thank you!
Stayed 4 nights in Aug 2018

10/10 Excellent

Yilmaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Maria Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後に荷物を預かってもらえて助かりました。スタッフの方も親切でした。
Stayed 3 nights in Aug 2019

8/10 Good

ANGELA NATALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ist alles in Ordnung und die haben sich wirklich mühe gegeben
Stayed 4 nights in Jun 2019

8/10 Good

Aurore

Travelled with family
Liked: Cleanliness, staff & service
L'hôtel est un très bon rapport qualité/prix, très bien situé, le personnel est sympa, les chambres sont simples. Le seul point négatif était la qualité du petit dej. Nous étions au rdc et c'est assez bruyant.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia perfeita
Apesar da diferença de língua, ficamos muito felizes com a gentileza e cuidado de todo o staff do hotel. Tudo de bom ficar no Nayla, que fica do lado da Haya Sophia!
Stayed 6 nights in Apr 2019

8/10 Good

Muzafar

Liked: Cleanliness, staff & service, room comfort
Kamar kurang sesuai dengan pesanan
Stayed 2 nights in Apr 2019