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4.0 out of 5

"Great customer service from staff and hotel was msintained to a good standard. " More

By a verified traveller on Mon 12 Aug 2019

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Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Novotel Istanbul Zeytinburnu's great location gets high marks from our customers. During your stay, you're just a quick walk from Fisekhane. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy pool views while dining at Nefais
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body wraps at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Fisekhane and Zeyport
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Novotel Istanbul Zeytinburnu ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Istanbul Zeytinburnu

Everyone (3) Family (1)
5 out of 5
Great customer service from staff and hotel was msintained to a good standard.

Posted by on 12 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Erhan Lacin

Dear Anonymous, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

4 out of 5

Posted by on 3 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Erhan Lacin

Dear Anonymous, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

5 out of 5
Thanks

Posted by on 30 Aug 2023

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Comment from Hotel Management

2 Sep 2023 by Mustafa Ç.

Dear Tina, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations. We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us.It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future.Sincerely,Hotel Management

5 out of 5
Das Hotel ist sehr empfehlenswert. Kinderfreundliches Hotel.

Posted by on 30 Jul 2021

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Comment from Hotel Management

30 Jul 2021 by Management

Dear Anonymous, First of all we would like to thank you for choosing Novotel İstanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed the friendliness of our team members. We believe your review is going to serve us as an encouragement to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

1 out of 5

Posted by on 26 Oct 2019

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Comment from Hotel Management

15 Nov 2019 by Erhan Lacin

Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. As we understood from your rating that your overall accommodation has not met your expectations. We would like to learn the details of this dissatisfaction in order to make the necessary betterment as soon as possible. We are kindly asking you to send us a message and give us more details about your stay. It is going to be a great pleasure for us to welcome you again and receive your up-to-date thoughts about our hotel and services. Sincerely, Erhan Laçin General Manager

Property Features

Novotel Istanbul Zeytinburnu offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2745 square feet (255 square metres) and includes conference space. A children's pool, a sauna, and a terrace are also featured at the family-friendly Novotel Istanbul Zeytinburnu. Self parking is free. Smoking is allowed in designated areas at this 4-star Istanbul hotel.

  • 1 building
  • 208 guestrooms or units
  • 12 levels
  • Conference rooms
  • 2745 sq ft of conference space
  • 255 sq. m of conference space
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Istanbul Yeni Mahalle Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Novotel Istanbul Zeytinburnu offers 208 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Nefais – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Istanbul Novotel
  • Novotel Hotel Istanbul
  • Novotel Istanbul
  • Novotel Istanbul Hotel Istanbul
  • Novotel Istanbul Zeytinburnu Hotel
  • Novotel Zeytinburnu Hotel
  • Novotel Istanbul Zeytinburnu
  • Novotel Zeytinburnu
  • Novotel Istanbul City West Hotel
  • Novotel Istanbul City West
  • Novotel Istanbul Zeytinburnu Hotel
  • Novotel Istanbul Zeytinburnu Istanbul
  • Novotel Istanbul Zeytinburnu Hotel Istanbul

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.