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The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

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January 2025
February 2025

Photo gallery for The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

Penthouse, Terrace | City view
Deluxe Twin Room | City view
Lobby
Penthouse (7) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Pet-friendly
  • Bar
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Emek yemez mh. Bankalar cd. No 5, Istanbul, Istanbul, 34421
  • Galata Bridge
    3 min walk
  • Özgür Şef Steakhouse
    1 min walk
  • Karakoy Station
    2 min walk
  • Istanbul (IST)
    44 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View

Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Duplex King Room

Deluxe Duplex King Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Duplex King Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking, City View

Deluxe Twin Room, 2 Single Beds, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | View from room

Executive Suite, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | View from room

Classic Room, 1 King Bed, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Bank Hotel Istanbul, a Member of Design Hotels - Special Class

Hotel with a full-service spa, a short walk to Galata Tower
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Bank Hotel Istanbul, a Member of Design Hotels - Special Class. During your stay, you're just a quick walk from Galata Tower. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with aromatherapy, hot stone massages or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute walk from Galata Tower and 3 minutes on foot from Bosphorus
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Bank Hotel Istanbul, a Member of Design Hotels - Special Class. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

This Istanbul hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Weight limit: 11 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Bank Hotel Istanbul, a Member of Design Hotels - Special Class offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 15095

Property is also known as

House Hotel Vault Karakoy
Karakoy Vault
Karakoy Vault Hotel
Vault Hotel Karakoy
Vault Karakoy
Vault Karakoy Hotel
Vault Karakoy House
Vault Karakoy House Hotel
Vault Karakoy House Hotel Istanbul
Vault Karakoy House Istanbul
Vault Karakoy House Hotel Special Class Istanbul
Vault Karakoy House Hotel Special Class
Vault Karakoy House Special Class Istanbul
House Hotel Karakoy
House Karakoy
Hotel The House Hotel Karakoy Istanbul
Istanbul The House Hotel Karakoy Hotel
Hotel The House Hotel Karakoy
The House Hotel Karakoy Istanbul
Vault Karakoy The House Hotel Special Class
Vault Karakoy The House Hotel
House Hotel
House

The Bank Hotel Istanbul, a Member of Design Hotels - Special Class Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

PATT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location in the city for first-time visitors to walk to both sides of the city and meet for tours. Staf was very friendly and helpful. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

SOFIA

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

SOFIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and comfortable, spacious rooms with lovely marble bathrooms. We loved staying here!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Service was friendly and they really just made every effort you could ask for. Rooftop is a beautiful view and very relaxing. Spa was pretty good. Turkish bath was super fun as a couple. Massages were could but tables were cool I’d like them heated.
Stayed 4 nights in Aug 2024

6/10 Okay

Hiba

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2024

6/10 Okay

Satish

Stayed 4 nights in Jul 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service
Beautiful hotel with great service
Stayed 4 nights in Jun 2024

10/10 Excellent

Anke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great area
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location that is walking distance to many shops, restaurants, tourist attractions. The staff is super helpful and friendly. I highly recommend this hotel. We will be back!
Stayed 3 nights in Jul 2024

8/10 Good

Tara

Stayed 3 nights in Jul 2024

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jul 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and walking distance to sights and near transportation to get to other areas of Istanbul.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel so much, that we booked our 2nd stay to return. Here are the positives, central location with easy access to public transportation and Istanbul's main attractions, clean, great amenities, SPA, gym, rooftop bar and restaurant (excellent). They paid every attention to the details and even the hotel scent was carefully planned. Breakfast was a treat but the best was the STAFF. They were always present and willing to assist, we never had to ask twice for anything. Oh and the antique elevator! Our daughter was so thrilled by this, although it could only fit 2 persons. We would highly recommend this hotel for your stay in Istanbul. Negatives- Maybe the neighborhood several blocks to the east is a little rough, but that is beyond their control. All in all a good find, and we will be back...
Stayed 2 nights in Jun 2024

10/10 Excellent

Ingy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing building, excellent dining and super location!
Stayed 1 night in May 2024

10/10 Excellent

Carmen Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Valentin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning Decor, Lacking Personal Touch
The Bank Hotel in Istanbul is a stunning property housed in an old bank, featuring exquisite marble details. Although the location has its pros and cons—it's convenient for tram users with the Karaköy station nearby, but taxi or Uber users may face long waits due to the hotel's placement on a busy, narrow street. The hotel's potential is somewhat undermined by the reception experience. The small reception area is often manned by only one or two staff members who are overwhelmed with tasks, from attending to guests to managing access to the popular rooftop bar. This results in a reception that often feels rushed and stressed, impacting the overall guest experience. A particular inconvenience occurred during our checkout day concerning breakfast service. We were informed breakfast started at 7 AM, not 6:30 AM as we had thought. Despite the food being visibly ready and our early flight, the waiting staff, adhering strictly to management's rules, refused to serve us earlier. This rigid adherence to rules without consideration for guest circumstances was disappointing. Furthermore, interactions at the rooftop bar and with the breakfast staff were mixed. Staff frequently removed menus prematurely and there was confusion over our eligibility for breakfast, indicating a lack of communication and attention to detail expected in a 5-star boutique hotel. Despite its beauty and prime location, The Hotel could improve its service to truly meet the standards of a 5 star boutique hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 4 nights in Apr 2024

10/10 Excellent

Faris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff. Rooms clean and facilities in great condition. Well situated to see most of Istanbul’s great sites. Highly recommend
Stayed 8 nights in Mar 2024

10/10 Excellent

Oliver, Toronto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff…very kind. would come back. Thank you all.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023