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Grand Suites Family Resort

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Suites Family Resort

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Hallway
Restaurant
Suíte Premium- Vista Lago | Minibar, soundproofing, iron/ironing board, free WiFi
Suíte Premium Triplo | Minibar, soundproofing, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Bar
  • Hot tub
  • All-inclusive
  • Pool

Explore the area

Map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Prainha de Itá
    19 min walk
  • Ita Thermals Park
    4 min drive
  • Caracol Lookout
    10 min drive
  • Chapeco (XAP)
    90 min drive

Room options

View all photos for Suíte Premium Triplo

Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium Triplo

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxo Adaptado

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Adaptado

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Double

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Double

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo Superior Double

Luxo Superior Double | Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Superior Double

  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo King

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo King

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Superior King

Luxo Superior King | Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Superior King

  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suíte Premium King

Suíte Premium King | Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium King

  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About this property

Grand Suites Family Resort

All-inclusive hotel with 3 outdoor pools and 2 hot tubs
3 outdoor pools, an indoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a 24-hour fitness centre and a poolside bar.
Grand Suites Family Resort offers 126 air-conditioned accommodations with minibars and a hairdryer. 42-inch LCD televisions come with cable channels. This Ita hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
3 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grand Suites Family Resort, you'll be within walking distance of Prainha de Itá. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the indoor and 3 outdoor pools or soak in the 2 hot tubs
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Just a 3-minute drive from Prainha de Itá and a few minutes from Ita Thermals Park
Grand Suites Family Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Grand Suites Family Resort, you'll find 3 outdoor swimming pools and 2 hot tubs along with an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Grand Suites Family Resort. Free self parking is available. A complete renovation of Grand Suites Family Resort was completed in December 2020.

This Art Deco Ita hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.
Grand Suites Family Resort has a restaurant on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free supervised activities for children
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Suites Family Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 10:00 PM
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 February to 31 December.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Grand Suites Family Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 87 reviews" "
Rating 8 - Good. 30 out of 87 reviews" "
Rating 6 - Okay. 13 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isis Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

ALEXANDRE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

EDMAR

Liked: Property conditions & facilities, room comfort
No geral foi bom. A comida não gostei pois tinha muito peixe, camarão e coisas a base de peixe que não posso comer. Geralmente comida fria no bife
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma estrutura fantástica.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidável
Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023

10/10 Excellent

Jackson L

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Eliane

Stayed 1 night in Jan 2023

6/10 Okay

Sergio Roberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Faz falta um chefe de cozinha para o restaurante. Muito aquém das cinco estrelas anunciadas.

4/10 Poor

EDGAR AUGUSTO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opção de lazer.
Hotel confortável com pessoal extremamente cordial e solicito, dedicação quase familiar. Oferece diversão tanto para crianças como para adultos.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de bodas
Incrível! Tudo novinho! Cama excelente! Piscinas ótimas!
Stayed 2 nights in Oct 2022

10/10 Excellent

Cristiane

Stayed 1 night in Oct 2022

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa, adorei a estadia, as piscinas e o carinho dos monitores com meu filho (tia Blue, tia Pink e tio Paçoca), a equipe muito atenciosa. Parabéns a toda equipe.
Stayed 3 nights in Oct 2022

10/10 Excellent

RENE

Stayed 1 night in Oct 2022