Hotel in Itzehoe with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe.
Hotel Mercator Itzehoe-Klosterforst offers 78 accommodations with a safe and a hairdryer. 35-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Mercator Itzehoe-Klosterforst, you'll be close to Klinikum Itzehoe. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Free self-parking
Enjoy international cuisine while dining at Vis-a-vis
Buffet breakfast served daily for a fee
Amenities include a front desk safe, a meeting room and a lift
Just a 4-minute drive from Aukrug Nature Park and a few minutes from Klinikum Itzehoe
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and dry cleaning/laundry services are also featured at Hotel Mercator Itzehoe-Klosterforst. Free self parking is available.
This 4-star Itzehoe hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Vis-a-vis – This restaurant specialises in international cuisine and serves breakfast and dinner.
On-site venue No. 2 – This bar only serves dinner.
Room service is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 10 per person
A bar/lounge
A restaurant
Restaurants on site
Vis-a-vis
Family friendly
Free cot
Conveniences
24-hour front desk
ATM
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting room
Outdoors
Terrace
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
35-inch flat-screen TV with digital channels
Food and drink
Room service
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: EUR 7.50 per pet, per day
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 10.00 per person
Pet fee: EUR 7.50 per pet, per day
Service animals are exempt from fees
In-room safe fee: EUR 0 per stay
Rollaway bed fee: EUR 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
We should mention
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Itzehoe Mercure
Klosterforst
Mercure Itzehoe
Mercator Itzehoe-Klosterforst
Mercure Klosterforst Hotel Itzehoe
Mercure Itzehoe Klosterforst Hotel
Mercure Klosterforst Hotel
Mercure Klosterforst
Mercator Itzehoe Klosterforst
Hotel Mercator Itzehoe-Klosterforst Hotel
Hotel Mercator Itzehoe-Klosterforst Itzehoe
Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe
Hotel Mercator Itzehoe-Klosterforst Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 66 out of 182 reviews" "
10 - Excellent
66
Rating 8 - Good. 79 out of 182 reviews" "
8 - Good
79
Rating 6 - Okay. 28 out of 182 reviews" "
6 - Okay
28
Rating 4 - Poor. 7 out of 182 reviews" "
4 - Poor
7
Rating 2 - Terrible. 2 out of 182 reviews" "
2 - Terrible
2
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Terrible
Pål
28 Jul 2024
Awful experience
Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family.
Great breakfast, good wifi, 10 minutes walking from the centre, polite staff
The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.
Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.