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Master suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Hotel Description

During your stay at Puerta Del Mar Hotel, you're just a quick walk from Magic World Aquapark. Free WiFi in public areas, a free manager's reception and 2 outdoor pools are available.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Los Molcajetes, a family restaurant with garden views
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and 2 outdoor pools
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 15-minute walk of Magic World Aquapark and El Palmar Beach
  • Airport, shopping centre and local-area shuttle service available for a fee

Property Features

Puerta Del Mar Hotel offers its guests 2 outdoor swimming pools, a waterslide, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. A children's pool, a fitness centre, and a sauna are also featured at the luxury Puerta Del Mar Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 4.5-star Ixtapa hotel is smoke free.

  • 45 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1991
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Puerta Del Mar Hotel offers 45 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Rooms open to balconies. This individually decorated accommodation includes king sofa beds. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include a shower, dressing gowns and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. 21-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Bathrooms are shared (in-room sink)
  • In-room kitchen
  • Private balcony
  • Separate bedroom
  • Pull-out sofa bed
  • In-room dining
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Microwave
  • Stovetop
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception daily.

Los Molcajetes – Overlooking the garden, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Puerta Del Mar Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 70 per night.

Pet Policy

  • Pets and service animals are not allowed at Puerta Del Mar Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 10
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 480 per vehicle (one-way)
  • Self-parking fee: MXN 100 per stay
  • Crib (infant bed) fee: MXN 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puerta Del Mar
  • Puerta Del Mar Hotel Ixtapa
  • Puerta Del Mar Ixtapa
  • Puerta Mar Hotel Ixtapa
  • Puerta Mar Hotel
  • Puerta Mar Ixtapa
  • Puerta Del Mar Hotel Hotel
  • Puerta Del Mar Hotel Ixtapa
  • Puerta Del Mar Hotel Hotel Ixtapa

You should know

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.