DoubleTree by Hilton Hotel Jackson

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Dates

January 2025

February 2025

Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Gym

Housekeeping

Laundry

Room service

Explore the area

1770 Hwy 45 Byp, Jackson, TN, 38305

Music Highway Crossroads
9 min walk
Casey Jones Village
9 min walk
Old Hickory Steakhouse
3 min walk
Jackson, TN (MKL-McKellar-Sipes Regional)
10 min drive

Room options

Deluxe Room, 2 Double Beds, Non Smoking

31 sq m
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Non Smoking

33 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

31 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

31 sq m
Sleeps 2
1 King Bed

Room, 1 Queen Bed, Accessible (Roll-in Shower)

31 sq m
Sleeps 3
1 Queen Bed

Room, 2 Queen Beds, Non Smoking

31 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed

31 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Parlor)

33 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel with free parking, a quick walk to Casey Jones Village

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.

DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jackson. During your stay, you're just a quick walk from Music Highway Crossroads. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi and wired Internet
Free self-parking
Enjoy southern cuisine while dining at Twist Grill and Bar
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a 24-hour gym
9 minutes by foot from Casey Jones Village and a 2-minute drive from Old Hickory Mall

DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Twist Grill and Bar – This restaurant specialises in southern cuisine and serves breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Twist Grill and Bar

Things to do

24-hour gym
Indoor pool
Outdoor pool
Shopping

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
6,000 square feet of conference space
Meeting rooms

Outdoors

Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (107 centimetre wide door)
Phone accessibility kit
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels
MP3 dock
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 7.00 to 15 for adults and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Guests will receive smart lock details. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson

DoubleTree Hilton Jackson

DoubleTree Hotel Jackson

DoubleTree Jackson

Jackson Doubletree

Doubletree By Hilton Jackson

DoubleTree by Hilton Hotel Jackson Hotel

DoubleTree by Hilton Hotel Jackson Jackson

DoubleTree by Hilton Hotel Jackson Hotel Jackson

DoubleTree by Hilton Hotel Jackson Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Verified traveller

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jackson TN

The room was clean and comfortable. The bathroom door didnt close all the way.

Stayed 1 night in Sep 2024

8/10 Good

amber

17 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Ole, Pomona

14 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

thomas

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pickleball tournament stay

Stayed 1 night in Sep 2024

6/10 Okay

Edward

Travelled with family

6 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stay ok, I ve been billed by them as well as hotels.com and had to dispute their charge, it’s a headache I don’t need.

Stayed 1 night in Aug 2024

10/10 Excellent

CECILIA

4 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

CECILIA

4 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

CECILIA

4 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Bobby

Travelled with group

1 Sept 2024

Liked: Staff & service, property conditions & facilities

Stay was find As a reward member I could have gotten cheaper rates and go toward my points Didn’t get rewards AAA or government discount when I asked before booking I was told that it would be applied if cost less I was deceived

Stayed 2 nights in Aug 2024

10/10 Excellent

Cornelia

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2024

10/10 Excellent

Natonia

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Austin

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with partner

8 Aug 2024

Liked: Amenities, property conditions & facilities

Hotel is kinda noisy! But the room was clean and bed soft! Staff was nice!

Stayed 1 night in Aug 2024

10/10 Excellent

Lashonda

5 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Johnias

Travelled with partner

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved every minute of it

Stayed 3 nights in Jul 2024

10/10 Excellent

Marquitta

31 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Roger

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great night stay with a great breakfast the next morning.

Stayed 1 night in Jul 2024

10/10 Excellent

Bentley

Travelled with family and small children

11 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay. My wife on the other hand did not receive a cookie.

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The room was clean, spacious, and very comfortable. We enjoyed the indoor/outdoor pool and it was clean and the water was a comfortable temperature. We ate at the restaurant and the food we were served was very good and the drinks were very fresh tasting and flavorfull. The only issue was the restaurant was out of the shrimp for the dishes we ordered at the beginning

Stayed 1 night in Jul 2024