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La Quinta Inn & Suites by Wyndham Jackson

2.5 star property

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Photo gallery for La Quinta Inn & Suites by Wyndham Jackson

Premium bedding, desk, blackout curtains, iron/ironing board
Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2370 N Highland, Jackson, TN, 38305
  • Old Hickory Mall
    ‪2 min drive‬
  • Music Highway Crossroads
    ‪4 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room)

Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room) | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Mobility Accessible)

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Accessible) | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Non Smoking

Apartment, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Apartment, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

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About this property

La Quinta Inn & Suites by Wyndham Jackson

Suburban hotel with free breakfast and 24-hour front desk
Along with a business centre, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and a TV in a common area.
La Quinta Inn & Suites by Wyndham Jackson offers 100 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at La Quinta Inn & Suites by Wyndham Jackson, you'll be within walking distance of Old Hickory Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a computer
  • Just a 2-minute drive from Old Hickory Mall and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly La Quinta Inn & Suites by Wyndham Jackson. Limited free parking is available on a first-come, first-served basis.

This Jackson hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 5:00 AM to noon.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to noon

Things to do

  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quinta Inn Jackson
Quinta Jackson
La Quinta Jackson
La Quinta Inn Jackson Hotel Jackson
Jackson La Quinta
Quinta Wyndham Jackson Hotel
Quinta Wyndham Jackson
Hotel La Quinta by Wyndham Jackson Jackson
Jackson La Quinta by Wyndham Jackson Hotel
Hotel La Quinta by Wyndham Jackson
La Quinta by Wyndham Jackson Jackson
Quinta Wyndham Hotel
Quinta Wyndham
La Quinta Inn & Suites by Wyndham Jackson Hotel
La Quinta Inn & Suites by Wyndham Jackson Jackson
La Quinta Inn & Suites by Wyndham Jackson Hotel Jackson
La Quinta Inn Suites Jackson
La Quinta by Wyndham Jackson
La Quinta Inn & Suites by Wyndham Jackson Hotel
La Quinta Inn & Suites by Wyndham Jackson Jackson
La Quinta Inn & Suites by Wyndham Jackson Hotel Jackson

La Quinta Inn & Suites by Wyndham Jackson Reviews

Reviews

5.2
Rating 10 - Excellent. 110 out of 1000 reviews
Rating 8 - Good. 174 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 207 out of 1000 reviews
Rating 2 - Terrible. 323 out of 1000 reviews

5.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lawre, Johns Creek

Stayed 1 night in Sep 2024

2/10 Terrible

Kimberly, Douglassville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Business traveller
Disliked: Staff & service, property conditions & facilities
Everywhere is dirty , dirty and dirty , not comfortable
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
Stayed 1 night in Sep 2024

10/10 Excellent

Faye

Travelled with pets, Travelled with partner
Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
Stayed 1 night in Aug 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not pleased
The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
Stayed 1 night in Aug 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend, very dirty rooms falling apart and no value for breakfast
Stayed 1 night in Aug 2024

8/10 Good

Edward

Stayed 1 night in Aug 2024

2/10 Terrible

connie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Jared

Nightmare stay
We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mallory

Stayed 1 night in Jul 2024

2/10 Terrible

Norm

Disliked: Cleanliness, amenities, property conditions & facilities
When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
Stayed 1 night in Jul 2024

2/10 Terrible

Lynette

Disliked: Cleanliness, property conditions & facilities
The property needs a lot of work. The carpet in the halls was filthy. The hotel seemed old and run down. It did look like they were either about to remodel or in the middle of remodeling. I wouldn't recommend staying here until it has finished being remodeled.
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Business traveller
Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So run down
This has to be the worst of La Quinta Inn's properties. So run down, they said they are renovating, but it needs all new of everything.
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
Stayed 1 night in Jul 2024

4/10 Poor

Troy

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
Stayed 1 night in Jun 2024

6/10 Okay

Joe

Travelled with pets, Travelled with partner
Liked: Staff & service
Under contraction and refurbishing. Still lot of work needed to address cleanness. Breakfast was a 4(1-5 scale). Another pet friendly hotel I booked did not charge a pet fee.
Stayed 1 night in Jun 2024

2/10 Terrible

Clarence

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is literally a dump. LaQuinta should be embarrassed to have their name on the front. I’ll never stay at another LaQUinta just out of protest. All the other negative reviews are spot on. Why Hotels.com has this on their list is beyond me. This place should be bulldozed.
Stayed 1 night in Jun 2024

2/10 Terrible

MONA

Travelled with family, Travelled with family and small children, Travelled with partner
We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
Stayed 1 night in Jun 2024

2/10 Terrible

J'Ne

Stayed 1 night in Apr 2024

2/10 Terrible

Malgorzata

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
Stayed 1 night in Apr 2024

6/10 Okay

James

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.
Stayed 1 night in Mar 2024