SureStay Plus Hotel by Best Western Jackson

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly

Breakfast included

Air conditioning

Housekeeping

24/7 front desk

Explore the area

1936 Highway 45 Bypass, Jackson, TN, 38305

Music Highway Crossroads
3 min walk
Casey Jones Village
3 min walk
Union University
18 min walk
Jackson, TN (MKL-McKellar-Sipes Regional)
10 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Queen Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in Jackson with free breakfast and seasonal outdoor pool

This smoke-free hotel features a microwave in a common area, a seasonal outdoor pool and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.

SureStay Plus Hotel by Best Western Jackson offers 48 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Jackson. During your stay, you're just a quick walk from Music Highway Crossroads. Free breakfast, free WiFi in public areas and free self-parking are available.

Free breakfast offered
Free WiFi and wired Internet in some public areas
Free self-parking
WiFi for a fee
Take a swim in the seasonal outdoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
Steps from Music Highway Crossroads and 3 minutes on foot from Casey Jones Village
Pets welcome for a fee

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is available. A seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at SureStay Plus Hotel by Best Western Jackson. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free breakfast available

Family friendly

Free cot
In-room microwave
In-room refrigerator
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Safe at front desk
Shared microwave
Vending machine

Guest services

Housekeeping (daily)

Business services

Business centre
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 20.00 per pet, per night

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
Pet fee: USD 20.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in October.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Carriage House

Best Western Carriage House Inn

Best Western Carriage House Inn Jackson

Best Western Carriage House Jackson

Surestay Plus By Best Jackson

SureStay Plus Hotel by Best Western Jackson Hotel

SureStay Plus Hotel by Best Western Jackson Jackson

SureStay Plus Hotel by Best Western Jackson Hotel Jackson

SureStay Plus Hotel by Best Western Jackson Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

8/10 Good

Tanya

Travelled with family, Business traveller

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly and helpful.

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family, Business traveller

16 Aug 2024

Liked: Staff & service

The property was adequate in what we needed. Good shower, nice sink area. There was a musty smell in the room and the floor was very dirty, along with the vent in the bathroom.

Stayed 1 night in Aug 2024

4/10 Poor

Matthew

Business traveller

8 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Meh

Moldy shower curtain. Stale bagels. Police looking for "something".

Stayed 1 night in Aug 2024

4/10 Poor

Alan

8 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

George, Owasso

Travelled with family

4 Aug 2024

The rooms are clean and newly renovated. Work is being done on other rooms so there is construction currently being done. The parking lot and sidewalks are dirty. It wouldn't take much to pick up trash and other debris left by construction.

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is wonderful!! They keep everything nuce and clean. They make sure you have everything you need. There are some fun places around the hotel. It very quiet. The beds are great! And dont skip the breakfast!! The staff provides a delicious breakfast!!

Stayed 4 nights in Jul 2024

8/10 Good

David

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We booked a room with a sitting room, the tv wasn't working properly. The front desk woman was very helpful but unable to resolve the problem. The telephone didn't work in our room either. The breakfast was very nice.

Stayed 1 night in Jul 2024

8/10 Good

CLARENCE, Dade City

17 Jul 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waist of money

My stay was horrible. I purchased a q room suite they trues to cancel my reservation the day before i arrived to my sister wedding. Telling me i have to find somewhere else to stay. When there system made the mistake. The pool was close the whole time i was there although front desk avd us a pool pass to go to another hotel. So inconvenient extra money spent. Toliet over flooding ans the bed has metal pieces sticking our thst can cyt your leg. It cut me and my mother leg at the bottom. The only reason why i stayed was because it was convenient to where my sister was having her wedding. Do not go to this hotel short staff dirty pool /room rude front desk

Stayed 3 nights in Jul 2024

2/10 Terrible

Patel

30 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad service and room

It was horrible room. Not cleaning when I checked in. I have to wait couple hours for clean rooms. No clean guy at motel.bathroom handles is broken.

Stayed 1 night in Jun 2024

2/10 Terrible

Amanda

29 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller

29 Jun 2024

Disliked: Cleanliness

Wear shoes and watch your back

Day 1 check in- We had pet hair all over our bed upon arrival. The unit was right next to the office so we believe someone brings their pet to work and stores them in that room. What also made us think this was housekeeping or someone opening our door an hour after we checked in with no purpose. Also the floor looked clean but upon wiping it with a wipe it was not. On day 2 someone from housekeeping came by and asked if we were smoking marijuana in the room. Which was strange because she smelled it up and down the walk way that was outside mind you. Kinda felt like we were being watched. Made us take anything of value with us each time we left. Hubby had his expensive Jordan collection on this trip. We asked for housekeeping and did not receive it on day 3- so we just exchanged our towels out. Our key kept being deactivated. Was told if housekeeping came into our room it would deactivate the room key or going through any theft detection door at like Walmart. We only went to Walmart 1 time the whole trip. So not sure why the key stopped working everyday. Office staff was nice, bed comfortable, ac worked. They did allow late check out.

Stayed 4 nights in Jun 2024

6/10 Okay

Beth

Travelled with family

23 Jun 2024

Disliked: Amenities, property conditions & facilities

This is an older hotel with a renovation. The renovation has been done very cheaply. Air conditioner unit was super loud and didn't cool the room well. This reno is 2 rooms made into one. The other side of the room was real cool. The area it js in is super super loud. Wouldn't stay again.

Stayed 1 night in Jun 2024

2/10 Terrible

Grant

21 Jun 2024

Disliked: Cleanliness

Stayed 1 night in Jun 2024

6/10 Okay

Siro

17 Jun 2024

Liked: Cleanliness

Stayed 3 nights in Jun 2024

4/10 Poor

BELDA, Round Rock

16 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

One of the AC units was not working. It felt like you were in a bouncy house when you walked on the floor. The restroom door wouldn’t close properly. The beds weren’t made. There was still trash in the cans. The sofa bed was partially made and half folded out.

Stayed 1 night in Jun 2024

6/10 Okay

Marc

15 Jun 2024

Acceptable but not great

Older property transitioning to extended stays. Room had some maintenance needs and guest areas are small. Bed and other furniture was worn and not super comfortable. Staff was pleasant and efficient. Low value for the price— will stay somewhere different next time.

Stayed 1 night in Jun 2024

6/10 Okay

Karen

Travelled with family

8 Jun 2024

Liked: Cleanliness, room comfort

Beds were comfortable

The beds were very comfortable and the pillows were nice. The floor was clean. The air conditioner was pretty quite but really needs to be cleaned. In fact, replaced would be best. The water for the shower was warm but never very hot. Our room did not have a TV remote. Not a huge deal, but had we wanted to watch TV we would have had to ask front desk for one. Was not worth it to us.

Stayed 1 night in Jun 2024

6/10 Okay

Bob

29 May 2024

Liked: Cleanliness, staff & service

Stayed 1 night in May 2024

8/10 Good

Alana

29 May 2024

Stayed 1 night in May 2024

4/10 Poor

Raelyn

28 May 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The pool had a tarp over it but it was partial submerged and it was so gross

Stayed 1 night in Apr 2024

6/10 Okay

Susan

Travelled with family

28 May 2024

Disliked: Amenities, property conditions & facilities

Just needed a one night stay. No ice machine available, tiny shampoo and conditioner - not enough for one person, dated interior, worn out office chair just sitting randomly in the room. No where to eat or get something to eat nearby.

Stayed 1 night in May 2024

2/10 Terrible

Noelle

Travelled with family

25 May 2024

Disliked: Cleanliness, property conditions & facilities

Our stay was canceled by the hotel because we were past the check in end time, which Expedia says is 3AM. However, we had arrived by 1:30AM. Our room for 6 people was downgraded to a single bed room. The (hard) floor was soaking wet. The mirrors were fogged up and the room smelled mildewy.

Stayed 1 night in May 2024