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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Exterior
Free WiFi, bed sheets
Free daily buffet breakfast
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Union University
    ‪3 min drive‬
  • Music Highway Crossroads
    ‪3 min drive‬
  • Casey Jones Village
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and fitness centre
This hotel features a fitness centre, a business centre and a 24-hour front desk. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served on weekdays. Tru By Hilton Jackson, Tn also features a fitness centre and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 63 reviews
Rating 8 - Good. 7 out of 63 reviews
Rating 6 - Okay. 8 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a great stay. It was clean, nice and just overall great. I will be staying there again in the near future.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
You can tell this is a new hotel . Very modern look and clean. Friendly staff , comfortable bed and great location .
Stayed 1 night in Nov 2024

6/10 Okay

Daria

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
So so stay
The check in was slow because the receptionist had trouble finding our reservations, we had prepaid but she had trouble making our keys. The lighting in the room was dark. It was difficult to find the switches, there was no bath mat in the bathroom and the bed was terrible for my back. The breakfast was so so. Slow to be refilled. Did enjoy the pool table in the lobby. Will not stay again
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Disappointed
Stayed 1 night in Nov 2024

10/10 Excellent

Lloyd

Liked: Staff & service, amenities, property conditions & facilities
The property is amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandy

Travelled with family
Stayed 2 nights in Nov 2024

6/10 Okay

Edward

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My only real complaint is that there is no coffee maker in the room. You have to go down to the lobby and fill your cup there. When you are up very early, that coffee has been sitting and was bitter to beyond being drinkable. A microwave in the room would have been nice as well. There was a mini fridge but no microwave or coffee maker. For the cost of these rooms, that should be standard equipment.
Stayed 1 night in Nov 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, ease of booking online
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room and the convenience of the hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and the room was cozy. It was a different set up than me and my husband are used to but it was still very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Jackson
Location felt safe, new facility, nice beds, good size rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Excellent towels
Stayed 1 night in Oct 2024

8/10 Good

Irvin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and service was great. Amenities included were very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

bhuwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Bernard

The property was not open for business. New hotel and still getting it really to open. So thank you Expedia. Booking a hotel that isn't open. Do your homework.
Stayed 1 night in Sep 2024

2/10 Terrible

Erica

Disliked: Staff & service
Stayed 1 night in Jun 2024