Comfort Suites Airport

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Airport

Exterior
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing
Lobby
Lobby
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    17 min walk
  • UF Health North
    2 min drive
  • UF Health Hospital North
    2 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    5 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Comfort Suites Airport

Jacksonville hotel in Northside with free breakfast and free airport shuttle
This hotel features a 24-hour fitness centre, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Airport. During your stay, you'll be within walking distance of River City Market Place. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Jacksonville Zoo and Gardens and 13 minutes from Jacksonville Cruise Terminal
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Airport also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 63 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 771 reviews" "
Rating 8 - Good. 249 out of 771 reviews" "
Rating 6 - Okay. 105 out of 771 reviews" "
Rating 4 - Poor. 37 out of 771 reviews" "
Rating 2 - Terrible. 32 out of 771 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the staff is alway N. I don’t know tm s
Stayed 1 night in Sep 2024

10/10 Excellent

Keshod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Spacious room, very clean, peaceful environment & worth the stay. I enjoyed it and look forward to book soon again
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast should change sometimes to a different meat like sausage links only sausage our kids will eat
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Maggie at the front desk is an amazing person kind and sweet
Stayed 3 nights in Sep 2024

2/10 Terrible

Raquel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Not again. Woke up middle of the night itching to found bedbugs in our beds. Got moved to a room which had an air circulator fan and smelled moldy. By 2:39 in the morning we got moved to a more normal room.
Growling on pillow
Found on the bed
On bef
On bed
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for an overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, quiet and safe. The breakfast was good and the lady was very kindness. Also, Maggie is amazing
Stayed 3 nights in Aug 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioner was leaking. The entire area, about from the wall air conditioner to the bed was wet. The front desk clerk was no help. Her reply 'I will tell the manager".
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and we found bugs in the bathtub!
Stayed 1 night in Aug 2024

6/10 Okay

Dianne, Port St Lucie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and beds were very good. The lock on our door was broken, and also things were missing in the bathroom. Limited towels, no tissues, toilet paper holder broken.
Stayed 1 night in Aug 2024

6/10 Okay

Patrice

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Vickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay ! The lady at the front desk was very kind and helpful
Stayed 1 night in Aug 2024

4/10 Poor

Yvonne

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice and affordable. Recommend staying here as it’s close in proximity to airport.
Stayed 1 night in Jul 2024

10/10 Excellent

April

Stayed 2 nights in Aug 2024

6/10 Okay

Dana

It was okay. The breakfast was good. The stafff was nice and receptive.
Stayed 1 night in Jul 2024

6/10 Okay

jermiele

Liked: Staff & service
To noisy
Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room had a musty smell.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's sleep near the airport
This was a quick overnight stay after flying into Jacksonville airport. It is very convenient to the airport and surprisingly didn't have aircraft flying over all night. Which is often a tradeoff for hotels so close to airport. Staff was very kind and helpful at checkin/checkout as well as a question I had. The room was comfortable, clean and spacious. Hotel shows a little age on it but not terribly dated as some can be. Only slight knock on the room was (as is often the case) the pull-out couch was very uncomfortable for anyone larger than a small child. We did not take advantage of the breakfast so can't speak to it's offerings or quality. Overall, a great place to get a night's sleep on your way to or from the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

6/10 Okay

Cassandra

Business traveller
I like that the property was clean and not noisy. The breakfast was indeed a plus!
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room
Stayed 1 night in Jul 2024

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Airport shuttle van didn’t say comfort on it
Front desk staff did not say the shuttle van wouldn’t say comfort inn on it. Missed it for an hour. Van says EZ park on it.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Stayed 1 night in Jul 2024