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DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Lobby sitting area
Deluxe Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Restaurant
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • UF Health North
    5 min drive
  • UF Health Hospital North
    5 min drive
  • River City Market Place
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    12 min walk

Room options

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Jacksonville Airport
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.4 out of 5, Excellent, (1676)
The price is €109
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Place Jacksonville Airport

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Jacksonville hotel in Northside with free airport shuttle and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Frequency Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. The business-friendly DoubleTree by Hilton Hotel Jacksonville Airport also features multilingual staff, concierge services, and laundry facilities. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
Frequency Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge – This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 714 out of 1363 reviews" "
Rating 8 - Good. 278 out of 1363 reviews" "
Rating 6 - Okay. 174 out of 1363 reviews" "
Rating 4 - Poor. 99 out of 1363 reviews" "
Rating 2 - Terrible. 98 out of 1363 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

Kenny

Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next door to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carol
Stay was good. Bathroom very small. Seemed kind of an old room. Restaurant was great and service was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in Aug 2024

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I liked the staff. They were friendly and accommodating. I was 6 hours early to my check in and they were kind enough to get me in early. The shuttle driver receives top marks from me as he took my bag and provided such quality of service I thought was dead and gone. The room was the first problem. It just seems there was a need for excellent maintenance and upkeep which is not happening at this Hotel. Doors are off kilter and wont close. Mirror frames are broken and split. Paint is scraped, peeling and missing in places. The layers of paint on surfaces is noticeable. My lamp shade was bent beyond salvaging. The hallways are in desperate need or preventative measures to prevent wallpaper scraping. This was evident everywhere. Tears and egregious scrapes throughout every hallway. The upholstery and frames of benches in front of the elevators are either frayed, stained, or scraped up. I was super surprised because the lobby and exterior of this hotel was beautiful and welcoming. The management needs to get on top of this maintenance and cleanliness issue. Doors need to be able to be closed and simple maintenance must be completed.
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Disliked: Property conditions & facilities
The staff was excellent but the room was very damp..
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 percent recommend!
I travel alot, and this was by far one of the nicest hotels ive stayed in. That goes for everything on a hotel check list!
Stayed 1 night in Aug 2024

8/10 Good

Royce Anthony, Owensboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Bathroom was very clean. The restaurant staff was very friendly and the food was very good.
Stayed 4 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at before an early morning flight
Stayed 1 night in Aug 2024

10/10 Excellent

Lyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verybeasy access to the airport. The hotel provided shuttle service so male sure to tip your driver. Hotel was clean and the staff was very professional and hospitality. Tremeka was awesome.
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Travelled with family
Disliked: Cleanliness
Power kept going out and shuttle took more than 20 min to pick me up I would have walked faster
Stayed 1 night in Jul 2024

2/10 Terrible

Megan, Edmond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really didn’t stay here. My cruise was moved up a day because of hurticane Debby. When I asked to cancel because this was out of my control they would not hear of it. They also didn’t offer a voucher. Not helpful, not understanding, awful business practice
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when flying into or out of JAX.
Stayed 1 night in Aug 2024

2/10 Terrible

Dayshia

Horrible customer service
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The hallway rugs were dirty. The elevator rocked and shook My room smelled weird. The restaurant was horrible. The bartender was barely conscious and the food was mediocre at best. I would never stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Alexander Wilson

Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Absolutely gross
The people are terrific but the hotel is in horrible condition. Smelled gas and mold everywhere. Disgusting carpet in the room.
Stayed 1 night in Aug 2024

8/10 Good

Witney

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Aug 2024