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Extended Stay America Select Suites - Jacksonville - Southside

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Jacksonville - Southside

Desk, free WiFi
Exterior
Property amenity
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Jacksonville, FL
  • St. Johns Town Center
    15 min walk
  • University of North Florida
    6 min drive
  • UNF Arena
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    28 min drive

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Extended Stay America Suites Jacksonville Deerwood Park

Pool
Breakfast included
Pet-friendly
Parking included
2.7 out of 5, (1040)
The price is €75
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Extended Stay America Suites Jacksonville Deerwood Park

About this property

Extended Stay America Select Suites - Jacksonville - Southside

Hotel with free parking, near St. Johns Town Center
This smoke-free hotel features laundry facilities, barbecues and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Jacksonville - Southside offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Jacksonville - Southside. During your stay, you'll be within walking distance of St. Johns Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Select Suites - Jacksonville - Southside offers its guests barbecue grills, a vending machine, and a picnic area. Public spaces have free WiFi. Extended Stay America Select Suites - Jacksonville - Southside also features laundry facilities, a front desk safe, and a lift. Self parking is free.

This Jacksonville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America-Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Hotel
Extended Stay America
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Suites Jacksonville St Johns Towne Ctr

Extended Stay America Select Suites - Jacksonville - Southside Reviews

Reviews

5.2
Rating 10 - Excellent. 138 out of 1018 reviews" "
Rating 8 - Good. 161 out of 1018 reviews" "
Rating 6 - Okay. 180 out of 1018 reviews" "
Rating 4 - Poor. 171 out of 1018 reviews" "
Rating 2 - Terrible. 368 out of 1018 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Anandkumar

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Gage

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast or coffee available even though it says it online. We also waited outside for 20 mins because the lobby closes at 10pm and we showed up at 11. I also tried to speak to someone the next morning and no one would answer the phone or come up to the front. All I heard was someone on their phone in the back eating potato chips. The rooms are also damaged and we were not provided any soaps.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rabeea

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never come again here
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Average
You all told me breakfast would be included but there was no breakfast available. In addition, the bathroom door needed repaired or replaced and the tub needed a "good" scrub or new glazing on it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2024

2/10 Terrible

Natalie

Stayed 1 night in Jul 2024

2/10 Terrible

Isa, Jacksonville

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was requested a non-smoking room and as soon we get in to the room the smell of smoke was strong. Has a water leak on the bathroom.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynda

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I STAYED IN A DUMP,AND PAID FOR IT,
this was my first time staying in extended stay america suites,and my last time,i have never stayed in a motel with such bad conditions uncleanliness,the room had spiderweb over the bed, the carpet was so dingy ,we would not walk on it without shoes,the bathroom shower did not work with any pressure, the maintenance man had to come to the room because their was no power to the TV or the LAMP, WE had two room for my family, the other rooms was not satisfactory either. the walk way was so unclean, you could not believe that this was a motel, YOU NEED TO GIVE ME MY MONEY BACK, THIS PLACE WAS A DUMP!
Stayed 1 night in Jun 2024

6/10 Okay

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Facility is showing its age. Room was a non smoking room yet it smelled like stale smoke. Elevator was questionable and shook and vibrated as it reached the second floor It smelled like burning hydraulic oil. Air conditioner was not working well. Bathroom light barely worked required repair request that resulted in a better performance but still a flickering condition. Grab and go breakfast was not worth the effort.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ceasar

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

2/10 Terrible

Georgia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Impressions
I did not stay, I walked in and knew this was not my place to lodge.
Stayed 6 nights in Jun 2024

10/10 Excellent

Shmuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

William

Stayed 1 night in Jun 2024

2/10 Terrible

Micaela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager thought there was someone "suspicious" going in and out of our room. My son had to be at Mayo Clinic for professional duties as a medical student, tried kicking me out of my room when my son left and threatened to call the police to remove me from the room. Didn't have to call police, I no longer felt safe at the site and did not want to stay there longer. It's cheap but the price is not worth the headache they may give you.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check i was great, room not so clean there were still pee stains on the bathroom floor from previous renter. There were numerous bugs in the room stale smell in the room and this morning before the check out room service knocked on the door at 10am and demanded i open the door for cleaning so i had to tell her to go away. Definitely not worth the money.
Stayed 1 night in May 2024

4/10 Poor

Ervin

Business traveller
Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2024

4/10 Poor

gaston

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Feedback
The bath tub surface was worn out plus the soap dish broken . The sink faucet in the bathroom was corroded. The bathroom itself seemed to be cleaned . The armchair had wear and tear . Small holes. The floors and refrigerator and the kitchenette seemed to be clean . Office staff were polite and helpful.
Stayed 1 night in May 2024

8/10 Good

PAVEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the smell/odor inside the room can really smell when walking in. Bathroom door was also broken had hard time opening the door ones is closed.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Bad service
Bathtub water drain slow. Not much water pressure. The hotel had brochure stating if you need anything just let them know. We asked for towels twice and never received them. I needed a coffee maker. Never received it. We just gave up.
Stayed 4 nights in May 2024

2/10 Terrible

Susan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. It seems most of the guests are more like extended residents and several people are sitting outside on various curbs smoking. In my room, a bar stool had one of the legs chewed up badly, likely by a dog and I found a small blood stain on one of the pillows. The bottom of the tub also had some sort of stains that I could not distinguish. I was safe in my room but it did not feel like a safe place to me as a single woman. It was the cheapest option in the area so there’s that.
Stayed 1 night in May 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night and just needed a bed to sleep. The room smelled of marijuana I had to go to Target and get an air freshener. The bathroom sink was dirty and didn’t appear to be cleaned very well. The fridge was in excellent condition. The hallway was very dirty and I had to dodge at least 4 wasps. The elevator is fine going down but going up feels like it was going to fall. I would not recommend this hotel I have stayed at an extended stay hotel in Orlando and did not have these problems.
Stayed 1 night in May 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service
Pretty scetchy area, and not a very impressive motel.
Stayed 1 night in May 2024

6/10 Okay

said

It is just okay
Stayed 1 night in May 2024

6/10 Okay

said

Stayed 1 night in May 2024