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Hilton Garden Inn Jacksonville Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Jacksonville Airport

Outdoor pool
Reception
Exterior
Terrace/patio
Select Comfort beds, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot tub
  • Pool

Explore the area

Map
13503 Ranch Rd, Jacksonville, FL, 32218
  • River City Market Place
    20 min walk
  • UF Health North
    2 min drive
  • UF Health Hospital North
    2 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    5 min drive

Room options

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard - 2 Doubles

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard - 2 Doubles

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

1King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible | Select Comfort beds, in-room safe, desk, blackout curtains

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.4 out of 5, Excellent, (1721)
The price is €165
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hyatt Place Jacksonville Airport

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly Jacksonville hotel in Northside with free parking
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site.
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with MP3 docking stations and video game consoles. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville Airport. During your stay, you'll be within walking distance of River City Market Place. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and 3 meeting rooms
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Jacksonville Zoo and Gardens and 13 minutes from Jacksonville Cruise Terminal
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Jacksonville Airport offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville Airport also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

For a fee, guests can enjoy a continental breakfast daily.
Great American Grill – This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available for a fee: USD 9.99 for adults and USD 5.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 9.99 for adults and from USD 5.99 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 820 reviews" "
Rating 8 - Good. 237 out of 820 reviews" "
Rating 6 - Okay. 84 out of 820 reviews" "
Rating 4 - Poor. 45 out of 820 reviews" "
Rating 2 - Terrible. 31 out of 820 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Martin

Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Stayed 2 nights in Jun 2024

8/10 Good

Lisa B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely respectful and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, airport shuttle, good food selection. I would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Emmad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Positives: very clean, comfortable beds, working TV, EV charging Negatives: friendly front desk staff but poor service, conditioner was empty and never refilled despite asking multiple times. Housekeeping never came over our 4 day stay. No complimentary breakfast. Cheap toilet paper, no ventilation in bathroom.
Stayed 3 nights in Jul 2024

8/10 Good

JOHNETTA ROCHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area
Stayed 1 night in Jul 2024

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Very clean,staff friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
Amazing
Stayed 2 nights in Jul 2024

8/10 Good

Jada

Stayed 1 night in Jul 2024

8/10 Good

Harold L.

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
More extensive menu, house keeping took 3 days to get to provide svs to room
Stayed 4 nights in Jul 2024

10/10 Excellent

Corisha

Stayed 1 night in Jul 2024

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, courteous and friendly staff from the start to finish.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan, Palatine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and shuttle to airport.
Stayed 1 night in Jul 2024

4/10 Poor

Kathryn

Stayed 5 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Comfortable but dirty
Very comfortable room but tile flooring was filthy. Put a white towel down and it came up black We booked while in transit and expected at least free breakfast , not charge for minimal offering. Check in person Ansey was great, personable and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Ashok

Stayed 1 night in Jul 2024

10/10 Excellent

Philip, North Charleston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antney was a big help nice tell him the group from Charleston,SC said thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Evan

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff wasn’t friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

Bryan

Stayed 1 night in Jun 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best customer service experiences I've had in a hotel. Just the must friendly helpful folks.
Stayed 1 night in Jun 2024

6/10 Okay

Derrell, Chesapeake

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk operator was rude in hi interactions. He made customers feel like they were a bother. He was better the second day of our stay.
Stayed 2 nights in Jun 2024