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Holiday Inn Express Palestine by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Palestine by IHG

Exterior
Outdoor pool
Lobby
Outdoor pool
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
1030 E Palestine Ave, Palestine, TX, 75801
  • Anderson County Courthouse
    ‪2 min drive‬
  • Redlands Hotel
    ‪3 min drive‬
  • Texas State Railroad: Palestine Depot
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (739)
The price is €147
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Comfort Suites

About this property

Holiday Inn Express Palestine by IHG

Hotel in Palestine with 6 hot tubs and free breakfast
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Palestine by IHG offers 62 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Palestine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

6 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Palestine by IHG. During your stay, you'll be within walking distance of Anderson County Courthouse. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the 6 hot tubs
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Anderson County Courthouse and a few minutes from Green Park
  • Pets welcome for a fee
Holiday Inn Express Palestine by IHG offers its guests 6 hot tubs, an outdoor pool, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Palestine by IHG. Limited free parking is available on a first-come, first-served basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 6 hot tubs
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 10 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel PALESTINE
Holiday Inn Express PALESTINE
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn
Holiday Inn Express Palestine Hotel

Holiday Inn Express Palestine by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 531 reviews
Rating 8 - Good. 127 out of 531 reviews
Rating 6 - Okay. 32 out of 531 reviews
Rating 4 - Poor. 19 out of 531 reviews
Rating 2 - Terrible. 21 out of 531 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Very easy checkin. Very clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having the ground floor and parking near entrance
Stayed 1 night in Nov 2024

6/10 Okay

Iain

Travelled with pets
Liked: Cleanliness
$75 per pet. I paid more in pet fee than for my room. The walls are very thin, the room next to mine had a cough, sounded like he was in the room with me. Stray dogs in the parking lot at night, howling and barking. Stayed 2 nights without sleep, will not stay again. No, I didn’t bother the desk, these are things they can do nothing about.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

8/10 Good

keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff, front desk and those working the breakfast area, were great. So friendly and helpful!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Go somewhere else
Horrible stay. Staff was nice but that's where the good ends. Our toilet made a loud whistling noise when you flushed. I found bugs in the bathroom. The "accessible" tub was a joke. It had a metal bar that was attached to the side of the tub that had the wall on it, but apparently it had been torn off at some point because it was caked with very sloppy caulk. The accessible shower seat was a foldable plastic seat with metal on the ends. One of the edge where the metal was would hang from the metal strip that being attached to the tub. However, the other side of the tub, where there was no wall simply had these plastic strips that you sit on and they were not attached to the tub, so they were very scary and unsafe. The shower head did have a hose. That you could take down to use the shower head while city. However, it leaked all over the place and the shower head was not adjustable and very very poor water pressure. The second evening we were there, we got knocks on the door after eleven p m. It turned out the managers came to our door because my son was in the shower and it was leaking on the floor below, but when they came into our bathroom, they realized the leak must be internal, because our floor was dry. We asked several times if we should switch rooms. They would not switch rooms with us and we paid full price for a room that we could not use the shower. I complained at the front desk when I checked out.But they said there was nothing they could do
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid trip stop
This hotel was exceptionally clean & neat. Heard them cleaning the hall twice while there one night. The staff was friendly & courteous too. Had a little trouble with our thermostat for a bit, but got it worked out. Would recommend here for a stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. I had a problem with my key card not opening. Staff was great to help get me in my room right away. The issue continued during my stay but maintenance came to fix the issue.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hreay location and great breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!
Nice hotel. Very friendly staff and very clean. Comfortable beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train ride
Need cooler sheets
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was too dirty to swim in, but thats the fault of the local pool cleaning service that hadn't shown up for the weekly cleaning service.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train ride
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elfego, Houston

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and spacious rooms. Great outdoor pool. Typical breakfast but much better than other Holiday Inns we’ve been to. Helpful and kind staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would rate a 5, but was really annoyed by having to post a $50 "breakage fee". Then had to make 2 extra trips to the front desk to report "as found" materiel discrepencies, so I would not be charged for them. If a guest is going to be posted for a "breakage fee", the property should be certified PERFECT prior to guest occupancy. So much for Holiday Inn Express and advertised and implied guest intelligence.
Stayed 1 night in Aug 2024

2/10 Terrible

Cy

Disliked: Staff & service
Age of 21 requirement not disclosed at booking. Could not check in and was not refunded.
Stayed 1 night in Aug 2024

10/10 Excellent

LaTandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Aug 2024

4/10 Poor

Minerva

Stayed 1 night in Aug 2024