Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

Choose dates to view prices

Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated
Exterior
Reception
Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillow-top beds, individually decorated
Interior

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪7 min drive‬
  • HCA Florida Memorial Hospital
    ‪7 min drive‬
  • EverBank Stadium
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 20.9 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban hotel with free breakfast and 24-hour business centre
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to local guests.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 128 out of 1018 reviews
Rating 8 - Good. 135 out of 1018 reviews
Rating 6 - Okay. 128 out of 1018 reviews
Rating 4 - Poor. 165 out of 1018 reviews
Rating 2 - Terrible. 462 out of 1018 reviews

4.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Misleading photos of rooms online compared to what they look in person.
Stayed 1 night in Dec 2024

4/10 Poor

Deanna

Stayed 1 night in Dec 2024

8/10 Good

Deanna

Stayed 1 night in Dec 2024

6/10 Okay

Tekeshes

Travelled with family, Travelled with partner
Too many roaches
Stayed 1 night in Nov 2024

2/10 Terrible

Carson

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Roy

Stayed 1 night in Nov 2024

10/10 Excellent

Neslie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Anna

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

4/10 Poor

Linda

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
No hot water!!!! Got a room with 2 beds so I could read while my husband sleeps. Unfortunately there is no way to turn off the light over one bed while leaving the other on! Also they charged a $50 deposit on my debit card that I won’t get back for 3 to 5 days leaving me short of money the rest of my trip.
Stayed 1 night in Nov 2024

2/10 Terrible

Luis

Travelled with family, Business traveller
Disliked: Property conditions & facilities
We had to leave the room due to the terrible conditions and look for a new hotel.
Stayed 1 night in Nov 2024

4/10 Poor

clarence

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee's are alwsome,the room's was clean for the price we paid i want complain
Stayed 2 nights in Nov 2024

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was clean and the staff was nice. But the meth monsters in the parking lot was something to behold. So if you're looking for meth monster sightings this is the place. But besides that, this was a great hotel I would stay there again.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
We asked to be shown the room before checking in. Their "show room" was not even close to the website, it was very dirty and you get bowled over by the moldy smell. We left and will be filing a claim, Thank goodness we bought insurance.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room smelled of mildew. The bathroom was dingy and had stained counters. The curtains were so worn that they had holes in them. The shower trickled out water. This was one of the worse stays I have ever experienced.
Stayed 1 night in Nov 2024

6/10 Okay

Christin

Travelled with family
Disliked: Amenities, property conditions & facilities
Convenient to reasturant. Easy check in. But the room smelled musty and music was noisy through the walls. Light in restroom worked only when all other lughts were on. So you had to turn all lights on to go to restroom
Stayed 3 nights in Oct 2024

2/10 Terrible

Dinasty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hot mess!!
I checked out as soon as I checked in as soon as I entered the room my allergies flared up the room smelled horrible
Stayed 2 nights in Nov 2024

2/10 Terrible

sean

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not to clean and smelled
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
I felt like I stepped into the 70s. The moment I entered the room I felt itchy, I stayed all of 5 mins and left. Worst experience ever! Dirty, smelly, and disgusting!!
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, helpful and friendly. The facility was but the room condition was, ok. The bad part is the mold. My bathroom ceiling was covered in mold and the AC has a mold issue as well. I woke up in the morning and was congested and felt terrible. Luckily it all cleared up over the next day. More attention needs to be made to mold issues.
Stayed 1 night in Oct 2024