Residence Inn by Marriott Jacksonville Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

55-inch LED TV with cable channels, TV, Netflix
Exterior
Premium bedding, in-room safe, individually furnished, desk
Reception
Outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
357 OAK STREET, Jacksonville, FL, 32204
  • Prime F. Osborn III Convention Center
    14 min walk
  • Cummer Museum of Art and Gardens
    14 min walk
  • Times-Union Center for the Performing Arts
    20 min walk
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    19 min drive

Room options

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Basic Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn by Marriott Jacksonville Downtown

Hotel with free breakfast, near Edward Waters College
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. This individually furnished accommodation has separate dining areas and includes dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Jacksonville Downtown. During your stay, you're just a quick walk from Riverside Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from VyStar Veterans Memorial Arena and a few minutes from Edward Waters College
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 199 reviews" "
Rating 8 - Good. 26 out of 199 reviews" "
Rating 6 - Okay. 7 out of 199 reviews" "
Rating 4 - Poor. 4 out of 199 reviews" "
Rating 2 - Terrible. 4 out of 199 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean. Rooms are big and accommodating. The area of the hotel was right across the street from the hospital and seemed alittle sketchy. But other than that we would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Chelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I most definitely will be booking again whenever I’m in town. Customer service was amazing. Was able to get late checkout because my flight was delayed.
Stayed 1 night in Aug 2024

8/10 Good

Nikki

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Upon arriving someone’s car was broken into in broad daylight which made us feel the property was not safe. Later that evening my husband went downstairs to ask for extra bedding and the man at the desk seemed very bothered.
Stayed 1 night in Aug 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazng stay
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Ozcan

Business traveller
Liked: Cleanliness, property conditions & facilities
With this price, it is the best option in this area. I stayed about 20 days and I didn't feel very welcomed by the night shift person. They also moved my room without my consent and lost some of of my stuff but they compensated it by a free night. Overall, it is a good option especially if you want a kitchen.
Stayed 10 nights in Aug 2024

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Enjoyed everything!
Stayed 1 night in Aug 2024

10/10 Excellent

wanchetta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was very clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashiq Ali

Stayed 1 night in Jul 2024

10/10 Excellent

Natasha

Stayed 1 night in Jul 2024

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.. staff and everything. I recommend and I will go again.
Stayed 1 night in Jul 2024

8/10 Good

BRANDY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. The staff was friendly and professional. Overall a great place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels Like Home!
This is my favorite place to stay when I'm traveling to Jacksonville! The staff is always amazing and the rooms are comfortable and spacious! Parking can be challenging if you arrive late so beware. This hotel is close to everything you could possibly need and within walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sotir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Lakesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with how large the room was for our girls weekend, clean and friendly staff. Would go back
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and staff
Our stay in Jacksonville was perfect. Room was clean, quiet and spacious. Front desk was very helpful. Breakfast was good and we were specially pleased with the friendly and accommodating service we received from Vivian and Tia.
Stayed 3 nights in Jun 2024