Tru by Hilton Jacksonville Airport I-95

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Outdoor pool
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout curtains, free WiFi, bed sheets
Exterior detail
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    19 min walk
  • UF Health North
    3 min drive
  • UF Health Hospital North
    3 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    5 min drive

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Jacksonville Airport I-95

Jacksonville hotel in Northside with free airport shuttle and 24-hour front desk
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and laundry facilities. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with a hairdryer and blackout curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Jacksonville Airport I-95. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Jacksonville Zoo and Gardens and 13 minutes from Jacksonville Cruise Terminal
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
As a guest of Tru by Hilton Jacksonville Airport I-95, you'll find an outdoor pool, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Tru by Hilton Jacksonville Airport I-95 also features a front desk safe and a lift. Self parking is free.

This Jacksonville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Tru by Hilton Jacksonville Airport I-95 offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 414 reviews" "
Rating 8 - Good. 64 out of 414 reviews" "
Rating 6 - Okay. 15 out of 414 reviews" "
Rating 4 - Poor. 4 out of 414 reviews" "
Rating 2 - Terrible. 14 out of 414 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gertrude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the hotel.
The front desk greeted us in a very friendly manner and it was fast. The double bed room was clean with fresh linens on the beds. The mattress and pillows were like sleeping on air. Bathroom was perfectly appointed with everything one needs. Breakfast was ready at 6 AM and plentiful. There was something for everyone’s different needs/tastes. Very friendly breakfast staff and all food areas were exceptionally clean. Plenty of tables and seating arrangements.😊
Stayed 1 night in Sep 2024

4/10 Poor

Norma

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They property was nice, some of front desk staff need customer service training.Dia was very nice, breakfast staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The hotel was extremely nice and clean. Highly recommend this hotel to any guests looking for a very good quality hotel for the price. When first arrived at the hotel at around midnight to check in the front desk receptionist was not too friendly but every one else we encountered during our stayed was extremely lovely and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable but small
Overall positive experience, the room iwas clean, but smaller than I expected
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Quite.
Stayed 1 night in Sep 2024

10/10 Excellent

Callie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast … friendly service ..loved the shower..
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kerensa

Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly, clean room, lovely scented soaps.
Stayed 1 night in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sara, Taloga

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at great rates for flying early morning out of JAX!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to airport shuttle
Stayed 1 night in Sep 2024

10/10 Excellent

Jami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, room and staff were nice.
Stayed 1 night in Sep 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Location is convenient and with 24 hour shuttle to and from airport but you must request from counter agent in advance. Place is not really quiet because you hear the loud cars from outside. Only stayed one night and overall, I recommend this hotel and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Pam

Stayed 3 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looked new and clean, good staff.
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shanneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great. The hotel is new I believe, so everything was clean. Staff was very helpful. Room was very clean. Parking can fill up fairly quickly. Other than the parking, no complaints! I’ve stayed at a Tru by Hilton before and it’s never any complaints from me. I’d definitely stay again and recommend to others!
Stayed 2 nights in Aug 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with all amenities. Breakfast was fresh and good options. Only issues were a toilet that wouldn’t refill properly and hot water in shower took a long time to heat. Such a waste of much cold water. My husband was able to fix the toilet.
Stayed 1 night in Sep 2024