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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
On the beach, black sand, sun-loungers, beach towels
Billiards
2 bars/lounges
Standard Room, Multiple Beds, Non Smoking (1 Double 1 Single) | Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Rainforest Adventures Costa Rica Pacific Park
    ‪3 min drive‬
  • Jacó Beach
    ‪4 min drive‬
  • Herradura Beach
    ‪14 min drive‬
  • Tambor (TMU)
    ‪201 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Standard Room, Multiple Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Jaco Beach All-Inclusive Resort

Family fun on the beach, with 2 outdoor pools, near Jacó Beach
At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This Jacó property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Jaco Beach All-Inclusive Resort. During your stay, you're just a quick walk from Neo Fauna. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at El Puerto, a buffet restaurant that serves international cuisine
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes volleyball, fitness classes and a playground
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Rainforest Adventures Costa Rica Pacific Park and a few minutes from Jacó Beach
  • Airport shuttle service available for a fee
Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Best Western Jaco Beach All-Inclusive Resort, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this property measures 161 square feet (15 square metres) and includes conference space. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Best Western Jaco Beach All-Inclusive Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Jacó property is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
El Puerto – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Football
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • In-room safe fee: USD 3 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Jaco Beach All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time small fun resort
Stayed 7 nights in Dec 2024

10/10 Excellent

Manrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Malina

Stayed 3 nights in Nov 2024

8/10 Good

Luis Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel sólo ofrece buffet. No ofrece restaurante a la carta. Por otro lado, solo posee 2 piscinas. El tema de recepción, control en el restaurante y demás, posee varias áreas de mejora.
Stayed 2 nights in Dec 2024

2/10 Terrible

Clarence, Amherstburg

Disliked: Staff & service, amenities
I didn't like anything. Check in was a total confusion, no explanation of the property, etc. Pool areas and towel use, restaurant area and hours, no explanation at all of any amenities, arrived a little early they wanted to charge even tho I still couldn't get my room . The only hotel staff that was pleasant was the girl when i checked out. The wait staff was never smiling or friendly. The food was the worst food i had tasted in my 3 weeks in costa rica. I stayed 2 days and had another reservation for 3 more but i canceled and moved locations. I had another stay booked for February and also canceled that one
Stayed 2 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Zoraida

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed two nights and housekeeping never came to my room to clean, even though I personally spoke to her to please clean and change the bedding, that was in the morning I returned to the hotel at 6 pm and the room was the same as I left the room
Stayed 2 nights in Nov 2024

2/10 Terrible

javid

Disliked: Cleanliness, amenities
Area around the hotel was somewhat dirty. The receptionist was very rude. But I liked the all exclusive food and drinks. Please remember, the sidewalks aren’t flat around the hotel. So you could twist your ankle. In my case, I fell down and heart my knee. Although my knee was bleeding, the receptionist did NOT offer to help and simply ignored me without any help and didn’t offer to let me use the first-aid kit either. Again, Terrible receptionist, terrible attitude and finally very rude.
Stayed 7 nights in Jul 2024

8/10 Good

Christopher

Stayed 2 nights in Aug 2024

8/10 Good

Shashikant

Travelled with family
Liked: Cleanliness, staff & service
Good for family and kids
Stayed 1 night in Oct 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La comida buena y bien cocinada. El suelo en toda la propiedad resbaladizo y peligroso y si está mojado más peligroso aún, revisen esto por favor.
Stayed 7 nights in Oct 2024

8/10 Good

Timothy, McHenry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was included. The food was great.
Stayed 2 nights in Sep 2024

6/10 Okay

Ronald

Travelled with group
Liked: Staff & service, amenities
Room smelled really bad, and room was out dated. Everything else was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Hrant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Dj

Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Travelled with partner
Disliked: Property conditions & facilities
It rained one day and several rooms, including mine, got flooded due to problems with the plumbing. We had to wake up and leave the room unable to change or use the ensuite restroom.
Stayed 2 nights in Sep 2024

10/10 Excellent

sharon nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the Zumba class in the pool. I would like to see more activities throughout the day. Also would like to see activities that are in English and Spanish to accommodate all guest.
Stayed 4 nights in Sep 2024

10/10 Excellent

Silvio

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Luis Roberto

No entertainment, a realy bad food, snacks so limited, all sounds outside the room can listen inside horrible i can't sleep well for this problem
Stayed 1 night in Sep 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK place for a short stay
The hotel is close to the beach and to the Jaco main street. Our room was clean and it was ready early, which we appreciated. The check-in process took a long time because there was only one employee, and the key cards kept getting demagnetized no matter how hard we tried to keep them far from our phones so we had to go back to the check in counter quite a few times. Be aware that there is no à la carte restaurant and that the buffet is very limited and doesn’t vary much. They block access to the pools outside of opening hours (8 am to 8 pm) which considerably limits your ability to walk on the resort. Overall ok, but not a place I would go back to.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nubia

The crew are really nice !
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was too bad and services was very very poor
Stayed 3 nights in Sep 2024

4/10 Poor

Juan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs some serious updating. Our first night in the room was rough; unable to adjust the temperature in the room, it was very hot. We also had a leak in the bathroom and no one came to check it out. The beds were also uncomfortable; rock hard mattresses. We requested a different room the next day which was cleaner and everything was working fine. Front desk staff wasn’t very friendly or helpful. The cleaning staff was very nice. The food wasn’t bad, only thing we didn’t have issues with.
Stayed 3 nights in Sep 2024

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
The attention was great!
Stayed 1 night in Sep 2024