Crocs Resort & Casino

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, pool loungers
Luxury Condo | Premium bedding, down duvets, in-room safe, individually decorated
Front of property – evening/night
Family Suite | Terrace/patio
On the beach, beach volleyball

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
800 metros norte del Banco de Costa Rica, Jaco, Puntarenas, 61101
  • Teatro Jaco
    15 min walk
  • Neo Fauna
    19 min walk
  • Los Cuates
    1 min walk
  • Tambor (TMU)
    224 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 2 Queen Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Luxury Condo

  • 97 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crocs Resort & Casino

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Crocs Resort & Casino. During your stay, you'll be within walking distance of Rainforest Adventures Costa Rica Pacific Park. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Italian cuisine with pool views at La Stanza, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, hydrotherapy or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, volleyball and bicycles to rent
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 3-minute drive from Rainforest Adventures Costa Rica Pacific Park and 7 minutes from El Miro
  • Airport and local-area shuttle service available for a fee
Crocs Resort & Casino offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jaco hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
La Stanza – Overlooking the pool, this fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Game On Sports Bar – This sports bar serves lunch and dinner. Open daily.
Los Cuates – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Liquidity – Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe – This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (1,377 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and a pool was nice
Stayed 7 nights in Sep 2024

8/10 Good

Kritina, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff was friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

DENNYS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best hotel in the area. The staff is friendly and is right in front of the beach.
Stayed 1 night in Aug 2024

10/10 Excellent

daniel

Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Wilder, Miami

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, Fort Lauderdale

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Gigi

Travelled with family
Liked: Staff & service
The property was nice. The pool there was no hot tub/Jacuzzi the buffet was very expensive but most things in Costa Rica have increased dramatically because of Covid so if you’re looking to go to Costa Rica, take a look at the amenities and excursion cost family of four we were spending about $200 a day, which was ridiculous for Costa each Excursion about $150. We went during the rainy day season because of business reasons, but don’t go in the month. July. The ocean was not good at all, and we were told not to walk at night from the hotel into town, which was not a long walk, but apparently it wasn’t safe. Uber is not regulated so it’s not legal there, but there are a lot of Uber drivers, our room leaking water from the shower and flooding the bathroom. We told them twice so they sent somebody to fix it, but it was never really fixed so we were consequently just having to put lotta towels on the floor and asking for more towels so we could’ve slipped and hit her head, but apparently they didn’t care about that .
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for an easy day
Stayed 1 night in Jul 2024

2/10 Terrible

Raed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dark
I walked in and was forced to sign a piece of paper stating that the any late night guests were an extra $50 charge. It gave me such a gross vibe like they were taxing prostitution. The place is gray all around, the lobby smelled gross, and the hallways were dimly lit. I was in my room for 20 minutes before deciding to walk out on my reservation and decided to stay in Manuel Antonio last minute…. I lost the money o paid but it was worth it to get out of that place.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all the staff members!! So friendly, kind and helpful!! The hotel was so clean, great food options and great service!! I can’t think of a complaint.
Stayed 6 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location at Jaco
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Property conditions & facilities, room comfort
Great pool and rooms clean
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher Lymon, Fort Collins

Stayed 3 nights in Aug 2024

10/10 Excellent

ben

Liked: Cleanliness, property conditions & facilities
The best resort in jaco. Clean, and staff friendly.
Stayed 8 nights in Jul 2024

10/10 Excellent

Dalene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were nice and almost everything was at a walking distance.
Stayed 4 nights in Jul 2024

6/10 Okay

ALICIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !! Excellent food. Rooms are in a very good condition (clean, comfortable). Outstanding ocean view!
Stayed 1 night in Aug 2024

6/10 Okay

Jesse, Reno

Travelled with family
Very average
Stayed 4 nights in Jul 2024

8/10 Good

Claude, Jacksonville

Staff were friendly and very helpful. Great attitudes
Stayed 4 nights in Jul 2024

10/10 Excellent

Catharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, had some issues with hot water but the staff was nice quick to resolve it
Stayed 3 nights in Jul 2024

8/10 Good

Jamie-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff is great too
Stayed 4 nights in Jul 2024

2/10 Terrible

tina

Travelled with family, Business traveller
Disliked: Amenities
Terrible
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa, Guachipelin

Stayed 3 nights in Mar 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Luis

Stayed 5 nights in Jul 2024