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Jetwing Jaffna

4.0 star property

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Photo gallery for Jetwing Jaffna

Bar (on property)
Exterior detail
Deluxe Room | View from room
Bar (on property)
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
37, Mahatma Gandhi Road, Jaffna, 40000
  • Jaffna Clock Tower
    ‪3 min walk‬
  • Jaffna Public Library
    ‪6 min walk‬
  • Jaffna Vegetable Market
    ‪6 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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4.4 out of 5, Excellent, (101)
The price is €154
for 1 room
includes taxes & fees
20 Feb - 21 Feb
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About this property

Jetwing Jaffna

Hotel in Jaffna with 24-hour front desk and restaurant
A restaurant, a bar/lounge and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Jetwing Jaffna offers 55 accommodations with minibars and a safe. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Jetwing Jaffna. During your stay, you're just a quick walk from Jaffna Clock Tower. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Jaffna Clock Tower and 6 minutes on foot from Jaffna Public Library
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Jetwing Jaffna. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jaffna hotel.

Jetwing Jaffna has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jetwing Jaffna

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Jetwing Jaffna Hotel
Jetwing Jaffna

Jetwing Jaffna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 153 reviews
Rating 8 - Good. 54 out of 153 reviews
Rating 6 - Okay. 15 out of 153 reviews
Rating 4 - Poor. 2 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kalpana

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Sinnarajah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly, value for money
Stayed 2 nights in Nov 2024

10/10 Excellent

Karalas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and very neat place.
Stayed 1 night in Oct 2024

6/10 Okay

Ish

Liked: Cleanliness, staff & service
I expected something better at this property. Room feels old and cramped. Need to manoeuvre to get into small bathroom. In my opinion, in need of renovation. I would not stay here again. Also, disappointed that hotel did not respond to two queries sent via Expedia messaging. One was to request change in bed type. To be fair, it was changed at checkin after I raised two single beds was not suitable, as per my message.
Stayed 2 nights in Sep 2024

10/10 Excellent

Saba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is bit too small
Stayed 6 nights in Aug 2024

10/10 Excellent

Arunothayam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city very convenient, clean rooms good service nice food.
Stayed 1 night in Jul 2024

10/10 Excellent

Jayanthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good.
Stayed 2 nights in Jun 2024

8/10 Good

VAIRAMURTTU

Stayed 9 nights in Jun 2024

10/10 Excellent

jayanthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kunasegar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good experience
Stayed 2 nights in Apr 2024

2/10 Terrible

Gowrishan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Jegan, Ajax

Liked: Staff & service, property conditions & facilities
👍
Stayed 8 nights in Mar 2024

6/10 Okay

Vino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Van, Conroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place was fantastic. Food was great. I wish they have pool and a place for all enjoy besides the rooftop bar. Overall it is good.
Stayed 3 nights in Feb 2024

6/10 Okay

Kirusanth

Travelled with family
Liked: Staff & service
Could’ve taken the initiative to clean the room properly. Outside balcony had dead insects and was dirty. The behind the hotel there was waste water and would smell at times. The wifi connection was terrible it was non existent . I booked with jetwing for reliable wifi and cleanliness but didn’t have both.
Stayed 11 nights in Jan 2024

10/10 Excellent

Mailvaganam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Sivapathasunderam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in town adjoining a shopping mall and ATM. Excellent service with friendly front office and restaurant staff. What can be improved: name tags for all staff (i.e., no name tags for hopper makers).
Stayed 3 nights in Sep 2023

4/10 Poor

Samuel

Stayed 2 nights in Sep 2023

10/10 Excellent

Vinoth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, great location
Stayed 2 nights in Sep 2023

8/10 Good

Manivannan

Liked: Cleanliness, amenities, property conditions & facilities
Staff needs a lot of training.. especially the dining staff who were extremely unprofessional
Stayed 2 nights in Sep 2023

8/10 Good

Saba

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 5 nights in Aug 2023

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rooms are bit compact, But great dinner Buffet.
Compact, a bit dated rooms. But dinner buffet is fantastic
Stayed 2 nights in Aug 2023

2/10 Terrible

Sivagnanasundaram

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lot of mosquito no chair or table Breakfast is expensive, don't have a good variety Only one towel Room is dirty
Stayed 1 night in Aug 2023

8/10 Good

Shiam

Stayed 2 nights in Aug 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. It was in the middle of the town center. I enjoyed. the food served at the hotel.
Stayed 1 night in Jun 2023